Eye Care Patient Services Specialist

Koch Eye Associates, Inc.; Woonsocket (RI); On-site; USD 24,000 - 27,000; Full time

Job summary

Koch Eye Associates, Inc. is seeking a PSR - Medical Receptionist in Woonsocket, RI. The role focuses on patient registration, scheduling, data entry, and payment collection at the point of service. You will verify insurances, gather referrals, and manage patient records with accuracy.

The position emphasizes exceptional service, efficiency, and teamwork in a busy ophthalmology practice. A high school diploma is required, and the environment supports learning and professional growth.

Qualifications

• Excellent customer service skills and ability to educate patients about benefits.
• Accurate data entry, scheduling, and billing at point of service.
• Knowledge of practice management systems and patient data handling.

Responsibilities

• Register patients and schedule appointments.
• Explain benefits and collect payments at point of service.
• Manage patient data in the practice system and verify insurance/referrals.
• Maintain medical records and complete miscellaneous administrative tasks.
• Follow company policies and procedures.

Skills

Exceptional Customer Experience

Proactive communication

Drive for Results

Focus on Efficiency

Teamwork

Adaptability to change

Learning and improvement

Information processing

Education

High School Diploma or equivalent

Job description

Koch Eye Associates, Inc. is seeking a PSR - Medical Receptionist in Woonsocket, RI. The role focuses on patient registration, scheduling, data entry, and payment collection at the point of service. You will verify insurances, gather referrals, and manage patient records with accuracy.

The position emphasizes exceptional service, efficiency, and teamwork in a busy ophthalmology practice. A high school diploma is required, and the environment supports learning and professional growth.