Eye Care Concierge & Patient Experience Lead

Visionworks of America, Inc.; Gurnee (IL); On-site; USD 20,664 - 23,818; Full time

Benefits offered by this job

401 (k) Savings Plan

Paid Time off

Milestone anniversary awards

Medical, Dental for Full Timers

And more!

Job summary

Visionworks of America, Inc. is seeking enthusiastic individuals for full-time positions in Gurnee, Illinois. The role involves maintaining patient records, transitioning patients to sales, and ensuring optimal patient experiences.

Ideal candidates should be passionate about customer service, with or without prior experience. Benefits include a 401(k) savings plan, paid time off, and medical coverage for full-time employees. Join us to bring care back to the vision care industry!

Qualifications

• Related customer or patient experience preferred, but not necessary.

Responsibilities

• Maintain complete and accurate patient records before conducting preliminary testing.
• Introduce patient to OD and provide OD with important patient information.
• Transition patient from doctor to sales floor and provide necessary information.
• Execute day-to-day operational activities to support the store's exam lane maintenance.

Education

HS diploma, GED or equivalent related job experience

Job description

Visionworks of America, Inc. is seeking enthusiastic individuals for full-time positions in Gurnee, Illinois. The role involves maintaining patient records, transitioning patients to sales, and ensuring optimal patient experiences.

Ideal candidates should be passionate about customer service, with or without prior experience. Benefits include a 401(k) savings plan, paid time off, and medical coverage for full-time employees. Join us to bring care back to the vision care industry!