EY External Security Vetting Quality Assurance Specialist

Ernst & Young Advisory Services Sdn Bhd; West Virginia; Remote; USD 60,000 - 90,000; Full time

Job summary

A global professional services company is seeking a Quality Assurance Specialist for External Security Vetting Services. The role involves conducting quality assurance on security clearance assessments, managing case loads, providing coaching to analysts, and ensuring compliance with quality policies. Ideal candidates should have vetting experience and a Certificate IV in Government. Flexible working options are available.

Benefits

Career development opportunities

Flexible work arrangements

Comprehensive benefits package

Qualifications

• A minimum Negative Vetting Level 1, with potential for upgrade.
• Experience in Government or high-security environments for QA.

Responsibilities

• Conduct ongoing QA for case load, adhering to quality expectations.
• Manage QA case allocation queue; support compliance with policies.
• Provide coaching based on QA trends for Vetting Analysts.
• Support complex cases with vetting knowledge.

Skills

Attention to Detail

Vetting

Quality Assurance

Time Management

Education

Certificate IV in Government (Personnel Security Vetting)

Job description

EY External Security Vetting Quality Assurance Specialist

Other locations: Anywhere in Country

Date: 26 Sept 2025

Requisition ID: 1622238

At EY, we’re all in to shape your future with confidence.

We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.

Join EY and help to build a better working world.

The opportunity

As our External Security Vetting Services (ESVS) Quality Assurance (QA) specialist you\'ll be responsible for conducting Quality Assurance across security clearance assessment cases. We welcome experience in QA across all clearance levels, Baseline through to PV.

Aside from your core role in conducting the QA over cases, you will also help implement and continuously improve EY’s quality assurance processes, setting new standards in quality excellence in vetting. This may require hands-on support for complex cases, identifying trends in quality and performance (which will feed into training requirements), and providing some coaching and mentoring for Vetting Analysts.

This role is based in Naarm – Melbourne, Boorloo – Perth, Canberra – Ngambri, Meanjin – Brisbane / Tarndanya or Warrang – Sydney. Our roles can potentially be adjusted to work flexibly with reduced hours. Please speak with us about potential options.

Your key responsibilities

• Quality assurance – conduct ongoing QA for your determined case load and clearance level, aligning to the quality expectations and procedures/policies for the Agency, and, strictly adhering to the Protective Security Policy Framework (PSPF) and EY best practices. We would agree clearance level focus with you however are looking for QA specialists across all clearance levels.
• Quality assurance management – help to manage the QA case allocation queue. Support and maintain quality assurance policies and procedures to ensure compliance with Agency and EY standards. Provide inputs into quality measurement and reporting.
• Coaching and mentoring – provide coaching as required based on identified trends from QA, as well as inputting into training requirements enabling a continuous development program for current / experienced Vetting Analysts.
• Complex case support – provide hands on support for complex cases, using experience and vetting knowledge to enable vetting analysts to complete the case.
• Performance metrics and reporting - input into quality reporting and metrics (based on agreed KPIs), identifying improvement recommendations to senior management.
• Continuous improvement – stay informed about industry trends, best practices, EY quality and performance trends to inform training methods and focus.

Skills and attributes for success

To be considered for this role you must have:

• A minimum Negative Vetting Level 1, with the opportunity to upgrade to Negative Vetting 2 as required
• Certificate IV in Government (Personnel Security Vetting)
• Vetting and QA experience (essential) in Government or similar high-security environments

Ideally, you’ll also have the skills and attributes below but don’t worry if you don’t tick all the boxes. We’re interested in your aptitude, attitude and willingness to learn.

• Vetting: Experience with on-the-job vetting across Baseline to NV2.
• Attention to Detail: The meticulous scrutiny of extensive data and identification of potential security risks.
• Quality Assurance: Experience conducting QA on cases, with firm commitment to uphold high-quality standards in vetting processes and documentation, strictly adhering to the PSPF.
• Attention to Detail: The meticulous scrutiny of extensive data and identification of potential security risks.
• Time Management: Ensure milestones and SLAs are met with close attention to competing demands on time.

What we offer you

At EY, we’ll fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learnmore .

• Career development: At EY, your career is yours to shape! We’ll develop you with future-focused skills and equip you with world-class experiencesey.com/au/careerdevelopment
• Flexible work arrangements: Our flexible work policies empower you to balance your professional and personal life, fostering a culture of trust and autonomy.
• A comprehensive benefits package: From a yearly wellness incentive, to access to additional 8 weeks of flex leave per year, and family-friendly policies, including 26 weeks of gender-neutral paid parental leave, we cater to your diverse needs to help you thrive both personally and professionallywww.ey.com/au/benefits
• Salary: We offer a competitive salary which is open to negotiation pending on skills and experience.

Acknowledgement of Country

EY acknowledges the Traditional Owners and Custodians of the lands on which EY offices are located around Australia. We pay our respects to their cultures, and to their Elders — past, present, and emerging. Find out more about our vision for reconciliation atey.com/en_au/careers/indigenous

Diversity, equity, and inclusiveness (DE&I) are core to who we are, how we work and how we live our values. We encourage applications from people of all ages, nationalities, abilities, cultures, sexual orientations, and gender identities and are committed to providing an equitable and barrier free recruitment experience for all. We encourage you to share any support and adjustments you need to be your best and participate equitably in our recruitment process. We understand sharing your needs with us can be daunting, so if you have questions before or during your application, we welcome you to get in touch at [e-mail] or [phone] (option 2). Anything you tell us will be kept completely confidential.

Are you ready to shape your future with confidence? Apply today.

EY|Building a better working world

Our preferred applicant will be required to undertake employment screening by EY or our external third-party provider.

EY refers to the global organization, and may refer to one or more, of the member firms of Ernst & Young Global Limited, each of which is a separate legal entity. Ernst & Young Global Limited, a UK company limited by guarantee, does not provide services to clients.