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Metra, a leading commuter rail system in Northeastern Illinois, seeks individuals for various roles including Tower Operator and Ticket Agent. The position requires a high school diploma, data entry skills, and the ability to lift 50 lbs. Successful candidates will ensure safety compliance and may work flexible shifts across multiple locations.
Date Posted: 5/19/2025
Posting End Date: 5/23/2025
Location: 08-Clerks, Chicago, IL, United States of America
Category: Administrative Support (Including Clerical and Sales)
FLSA Status: Non-Exempt
Salary Mid Point: $38.92
Salary Range: $34.59 - $43.24
Metra is one of the largest and most complex commuter rail systems in North America, serving multiple counties in Northeastern Illinois. The Transportation Department ensures safe, reliable, and efficient service across various lines and oversees several departments, including Rules, Dispatching, Crew Management, Station Services, Customer Service, Ticket Services, and GPS Center. The department employs nearly 900 transportation staff, who are often the face of Metra.
Under the direction of the Director, Operations, the incumbent may serve as a Tower Operator, Office Clerk, Ticket Agent, Janitor, or perform other duties as assigned. Responsibilities include ensuring safety and compliance with regulations. Positions require 24/7 on-call availability, including nights, weekends, and holidays, and may involve working any shift at any location.
This position is a Lottery Position and a Union role, with starting pay rates subject to the Collective Bargaining Agreement. Benefits information is available here. Metra is a railroad employer under the Railroad Retirement Tax Act, not Social Security.
Applicants with active review periods, attendance, or performance issues will not be considered. Metra prohibits marijuana use or possession at any time, regardless of state laws. For accessibility needs or accommodations, contact RAC@Metrarr.com. Metra is an Equal Opportunity/Affirmative Action Employer committed to diversity and inclusion.