External Store Manager in Training 4706317

Holiday Stationstores; Michigan; On-site; USD 40,000 - 60,000; Full time

Job summary

An established industry player is looking for a motivated External Store Manager in Training. This full-time role involves recruiting and training staff, ensuring excellent customer service, and managing site operations to create a welcoming environment. The ideal candidate will have strong supervisory skills and a passion for retail. You'll be responsible for developing positive relationships with suppliers and addressing customer concerns promptly. If you thrive in a dynamic environment and are ready to take on leadership responsibilities, this opportunity is perfect for you!

Qualifications

• Experience in retail sales and supervisory roles preferred.
• Proficiency in computer use for reports and inventory management.

Responsibilities

• Recruit, hire, and train staff for excellent customer service.
• Analyze sales and expenses to maximize profits.
• Ensure site cleanliness and organization.

Skills

Retail Sales Experience

Supervisory Skills

Communication Skills

Computer Proficiency

Customer Service

Education

High School Diploma or GED

Job description

External Store Manager in Training 4706317

Join to apply for the External Store Manager in Training 4706317 role at Holiday Stationstores.

This position is located at Great Lakes BU - Region 05 - Market 03: 1296 N. Monroe Street, Monroe, Michigan 48162.

Availability - Shift/Days

Full time, Flexible Availability.

Minimum Qualifications

• High School diploma or GED preferred.
• Experience in retail sales preferred.
• Capability to perform essential duties and work conditions described below.
• Supervisory and training ability for equipment, tools, and materials as per CSR and ASM roles.
• Ability to manage functions listed in CSR and ASM job descriptions.
• Proficiency in computer use for report analysis, inventory, cash control, and notices.
• Valid driver’s license and transportation for meetings.
• Excellent communication skills in English.
• Perform other duties as assigned by supervisor.

Essential Duties, Responsibilities, and Skills

Leadership and Management

• Recruit, hire, and train employees to ensure excellent customer service.
• Manage site cleanliness, stocking, organization, and appearance.
• Maintain professional image among staff and supervisors.
• Schedule staff to optimize customer service and site image.
• Apply non-discriminatory management practices.

Site Relationships

• Develop positive relationships with suppliers.
• Address customer complaints professionally and promptly.
• Promote a safe and positive community image.

Training and Development

• Provide performance feedback through timely appraisals.
• Ensure staff training on customer service, site image, and safety.

Communication

• Ensure timely communication with staff.
• Hold regular meetings with staff and Market Manager.

Organizing and Planning

• Develop action plans to meet site objectives.
• Maintain site files and manuals.
• Supervise report completion and merchandise presentation.
• Ensure employment posters are accessible.

Financial

• Analyze sales and expenses to maximize profits.
• Manage budgets, merchandise margins, and safeguard funds.

Working Conditions

• Primarily indoor work, with outdoor tasks like cleaning.
• Exposure to temperature extremes and noise.
• Work independently as an effective leader.

Note: This description reflects general duties and may change based on business needs. The company is an Equal Opportunity Employer and complies with the ADA, providing accommodations as needed.