External Job Title Cocktail Server (Ridotto) - Bossier City

Visitlive; Bossier City (LA); On-site; USD 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a dedicated Cocktail Server to join their vibrant team in Bossier City. In this exciting role, you'll be responsible for providing exceptional service to guests, ensuring their experience is memorable and enjoyable. You'll guide guests through menu offerings, maintain cleanliness, and adhere to all regulations while working in a dynamic environment. This position requires physical stamina and a commitment to customer satisfaction, making it a perfect opportunity for those who thrive in fast-paced settings. Join a team that values its members and rewards hard work with a supportive atmosphere.

Qualifications

• Must be RAMP certified and able to secure licensure as required.
• Ability to withstand physical demands and work in smoke-filled environments.

Responsibilities

• Greet guests and provide prompt, accurate service.
• Maintain cleanliness of work and guest areas at all times.
• Handle cash and ensure compliance with liquor regulations.

Skills

Effective Communication

Cash Handling

Physical Stamina

POS Systems Knowledge

Customer Service

Education

High School Diploma or Equivalent

Tools

POS System

Job description

External Job Title

Cocktail Server (Ridotto) - Bossier City

Overview

Why We Need Your Talents:

At Live! we pride ourselves in our exceptional people. Our Team Members are the foundation of our success and truly the most valuable part of the Live! brand. Responsible for greeting guests and providing prompt, accurate and courteous service.

Responsibilities

Where You'll Make an Impact:

• Must be well-versed in all concept products and menu items in order to guide the guest experience and sell food and beverage items.
• Alert Management of any service and/or safety issues.
• Make appropriate service recovery gestures according to established guidelines in order to ensure total guest satisfaction.
• Inputs and controls ordering through register during each transaction maintaining accountability as well as receipts to guests for all beverages served.
• Responsible for all bank and cash handling procedures and variance policies.
• Carrying a tray of beverage and food offerings throughout the restaurant/bar.
• Serving and replenishing, as requested.
• Maintaining cleanliness of work and guest areas at all times including removing empty glasses/bottles and cleaning ashtrays.
• Abiding with all federal, state and corporate liquor regulations pertaining to alcoholic beverage service and intoxicated guests.
• Performing additional duties as assigned.
• Understands all PLCB regulations. Ensures compliance with all federal and state gaming regulations.
• Abides by company and department specific appearance standards.

Qualifications

Skills to Help You Succeed:

• Ability to communicate effectively with others; understands and complies with all Company and departmental rules and regulations.
• Must be able to obtain and maintain a valid license as required by the State Gaming Agency for the position.
• Must be RAMP certified.
• Ability to withstand physical demands, such as standing and walking briskly for extended periods of time; pushing, pulling, stooping, bending and squatting continuously throughout shift; able to lift and carry 30 pounds, unassisted, for extended periods of time.
• Able to work entire shift, in full costume, without accommodations.
• Must have thorough knowledge of approved Responsible Gaming Program.
• Must be able to work in smoke filled environments.
• Must have full working knowledge of POS.
• Required to work nights, weekends, and/or holidays.

Must-Haves:

• High school diploma or equivalent.
• You will be exposed to an alcohol and smoking environment and must be able to work in such environment.
• Must have the ability to secure and maintain licensure as required by Louisiana Gaming Control Board or any other applicable regulatory entity as may be required to perform assigned duties, or as required by Live’s operating standards.

Physical Requirements:

• Ability to stand for long periods of times without sitting or leaning.
• Ability to climb, bend, stretch, twist or reach with your body and arms, work under variable temperatures and noise levels.
• Use of going up and down 31 stairs multiple times per day and elevators.