External Engagement Officer (12-month Maternity Contract)

Ygam; Westminster (CO); On-site; USD 52,000 - 66,000; Full time

Job summary

Clergy Support Trust is seeking an External Engagement Officer to join the External Relations Team for a 12-month maternity cover. The role focuses on fundraising, events, and digital communications to engage supporters and support clergy families.

The successful candidate will be highly organised, experienced with CRM systems like Salesforce, and able to manage multiple projects with strong written and verbal communication skills.

Qualifications

• 1 year of experience in communications, fundraising, or event management.
• Highly organised with strong administrative and CRM skills.
• Comfortable coordinating complex events and multi-channel communications.

Responsibilities

• Fundraising and donor communications support, including acknowledgments.
• Coordinate events: guest lists, RSVPs, venues, and on-site logistics.
• Manage digital engagement: inboxes, social media, and content planning.
• Provide general admin support and contribute creative ideas.

Skills

Salesforce CRM

Communications

Fundraising

Event management

Administrative

Team collaboration

Digital engagement

Tools

CRM tools

Social media tools

Job description

Join Clergy Support Trust's outstanding External Relations Teamas External Engagement Officer (12-month maternity cover) and play a key role in fundraising, events, and digital comms. Use your creativity and organisational skills to support historic events, engage supporters, and make a real impact for clergy families.

About the Role

The External Engagement Officer provides vital administrative and operational support across fundraising, events, and communications. This is ideal for someone in their second role, looking to develop a broad range of skills in a supportive environment. Working in a small and dynamic team, the External Engagement Officer supports and leads on projects, with a focus on communications, fundraising, events, marketing, and press.

About the candidate:

• Highly organised and technologically adept (especially with CRM systems like Salesforce)
• Motivated, with at least 1 year of experience in communications, fundraising, or event management
• Confident, resilient, and able to coordinate complex event logistics
• Strong written and verbal communication skills
• Team-oriented, adaptable, and committed to the wellbeing of the clergy community

Key Responsibilities

1. Fundraising and Data Support

• Manage contacts and maintain up-to-date CRM records
• Add weekly bank donations to Salesforce and reconcile monthly income
• Lead on thanking supporters (managing emails/cards)
• Assist with legacy giving administration
• Support prospect research for fundraising
• Liaise with Finance Team on income and gift processing

2. Events - Logistics and Administration

• Manage guest lists, RSVPs, and name badges using CRM
• Act as point of contact for event bookings and assist with seating plans
• Provide on-site support at events (registration, hospitality, donor care)
• Post-event coordination including post-event feedback

3. Communications and Digital Engagement

• Monitor and manage team inboxes
• Assist with social media management including DMs, replying to comments, and content creation
• Oversee logistics of print advertising (bookings, invoicing, transfer of creative files)

4. General / Team Support

• Maintain inventory of fundraising/event materials
• Proactively update Salesforce with missing information
• Provide general admin support and contribute creative ideas

This is a fantastic opportunity for an individual looking for a broad-scope role to development their skills in comms, engagement, events and fundraising in a high-performing team.