External Communications Vice President

JPMorgan Chase & Co.; City of Rochester (NY); On-site; USD 180,000 - 240,000; Full time

Job summary

JPMorgan Chase & Co. External Communications VP within the Commercial & Investment Bank focuses on advising senior leaders, shaping external narratives, and enhancing executive visibility across the Americas.

You will partner with Global Research, Markets, and Securities Services to translate complex financial topics into compelling communications strategies and manage proactive initiatives such as product launches and media engagements.

Qualifications

• 7+ years of experience in external communications.
• Strong understanding of financial markets and the financial services industry.
• Expertise in Word, Excel, PowerPoint, and AI/LLM tools.
• Expertise in TVEyes, Meltwater, Business Wire, and Bloomberg Terminal.
• Excellent attention to detail and analytical thinking.
• Ability to multitask in a deadline-driven environment.
• Ability to assess risk and exercise sound judgment.
• Ability to partner with management, team members, and clients.

Responsibilities

• Serve as strategic communications counsel to senior executives across Global Research, Markets, and Securities Services, advising on reputation management, executive positioning, and media engagement opportunities.
• Develop and execute proactive media relations campaigns that support key business priorities, research themes, product launches, market insights, and thought leadership initiatives.
• Manage reactive media inquiries, providing thoughtful counsel and guidance during market events, sensitive situations, and crisis scenarios.
• Build and maintain relationships with top-tier financial, business, and trade media to drive impactful coverage and strengthen the firm's external profile.
• Partner closely with Legal, Compliance, Risk, and business stakeholders to ensure all external communications adhere to firm policies and regulatory requirements.
• Identify opportunities to elevate subject matter experts and senior executives through interviews, speaking engagements, conferences, awards programs, and other external platforms.
• Monitor and analyze media coverage, industry trends, and competitive activity to identify risks and opportunities and provide actionable insights to stakeholders.
• Measure and report on communication outcomes and media impact, leveraging data and analytics to inform future strategies.
• Collaborate with regional and global communications colleagues to ensure consistent messaging and coordinated execution across markets and lines of business.
• Support the development and execution of executive visibility programs, including reporter roundtables, editorial board meetings, broadcast appearances, and profile-building initiatives.

Skills

Strategic communications

Media relations

Crisis communications

Analytical thinking

Risk assessment

Stakeholder collaboration

Project management

Team leadership

Education

Bachelor's degree in Communications, Public Relations, Journalism, or related field

Tools

Word

Excel

PowerPoint

AI/LLM tools

TVEyes

Meltwater

Business Wire

Bloomberg Terminal

Job description

J.P. Morgan's Commercial & Investment Bank (CIB) is a global leader across banking, research, markets, payments, and securities services. The Communications team within the Commercial & Investment Bank is responsible for media relations, internal communications, and social media; the team partners closely with Marketing, Compliance, Human Resources, and Legal teams to ensure cohesive external messaging.

As a External Communications Vice President within Commercial & Investment Bank Communications, you will work with senior executives across the trading lifecycle J.P. Morgan Global Research, Markets, and Securities Services, and you will support the team globally, with a focus on the Americas. You will support the team globally, with a focus on the Americas. In addition, you will serve as a trusted communications advisor to senior business leaders, helping shape external narratives, enhance executive visibility, protect the firm's reputation, and translate complex financial and market topics into compelling communications strategies. You will also take ownership of proactive work, strategizing announcements and product launches, and building media profiles for rising subject matter experts. This will be balanced with reactive work responding to crises and ensuring accuracy in media coverage.

Job responsibilities

• Serve as strategic communications counsel to senior executives across Global Research, Markets, and Securities Services, advising on reputation management, executive positioning, and media engagement opportunities.
• Develop and execute proactive media relations campaigns that support key business priorities, research themes, product launches, market insights, and thought leadership initiatives.
• Manage reactive media inquiries, providing thoughtful counsel and guidance during market events, sensitive situations, and crisis scenarios.
• Build and maintain relationships with top-tier financial, business, and trade media to drive impactful coverage and strengthen the firm's external profile.
• Partner closely with Legal, Compliance, Risk, and business stakeholders to ensure all external communications adhere to firm policies and regulatory requirements.
• Identify opportunities to elevate subject matter experts and senior executives through interviews, speaking engagements, conferences, awards programs, and other external platforms.
• Monitor and analyze media coverage, industry trends, and competitive activity to identify risks and opportunities and provide actionable insights to stakeholders.
• Measure and report on communication outcomes and media impact, leveraging data and analytics to inform future strategies.
• Collaborate with regional and global communications colleagues to ensure consistent messaging and coordinated execution across markets and lines of business.
• Support the development and execution of executive visibility programs, including reporter roundtables, editorial board meetings, broadcast appearances, and profile-building initiatives.

Required qualifications, capabilities, and skills:

• 7+ years of experience in external communications.
• Strong understanding of financial markets and the financial services industry.
• Expertise in Word, Excel, PowerPoint, and AI/LLM tools.
• Expertise in TVEyes, Meltwater, Business Wire, and Bloomberg Terminal.
• Excellent attention to detail and analytical thinking.
• Excellent organizational skills, with the ability to multitask and prioritize high-volume, high-priority initiatives in a deadline-driven environment.
• Ability to assess risk and exercise sound judgment.
• Ability to partner effectively with direct management, team members, and clients, and to work well with employees at all levels.
• Commitment to maintaining the firm's high standards related to risk, compliance, and the Code of Conduct.

Preferred qualifications, capabilities, and skills:

• Bachelor's degree in Communications, Public Relations, Journalism, or a related field.
• Experience supporting capital markets, macroeconomic, research, payments, securities services, or investment banking businesses.
• Experience working within a large, highly matrixed organization.