Exterior Coach, Operations

Woodgrain; Newington (CT); On-site; USD 55,000 - 74,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

HSA

401(k) match

Life Insurance

Disability

PTO

Holidays

Job summary

Woodgrain is seeking an Operations Coach in Newington, CT to lead daily production in our millwork facility. This role drives safety, quality, delivery and cost performance while developing high-performing teams and ensuring staffing and workflow alignment.

Responsibilities include meeting daily production targets, coordinating with Team Leads, maintaining accuracy in SAP, and fostering a culture of accountability and continuous improvement.

Qualifications

• Strong leadership and team development.
• Ability to drive results in a fast-paced, high-volume environment.
• Analytical, problem-solving, and decision-making skills.
• Effective communication and interpersonal skills.
• Ability to manage multiple priorities and adapt to changing demands.
• Knowledge of the millwork industry.
• Ability to collaborate with internal and external partners.
• Demonstrates a continuous improvement mindset.
• Proficiency with production tracking systems.

Responsibilities

• Demonstrate professionalism and a positive, team-focused attitude.
• Manage labor and monitor processes to ensure productivity and accuracy.
• Provide coverage for Team Leads or Team Members as needed.
• Drive teams to meet daily production targets.
• Monitor production rates and update hourly performance boards.
• Ensure adherence to quality standards.
• Adjust staffing and reallocate resources based on production needs.
• Communicate with Coaches and Team Leads to align daily plans.
• Assign and delegate tasks to maintain workflow and productivity.
• Monitor performance and rebalance staffing as needed.
• Enforce safety standards, including PPE and proper equipment use.
• Troubleshoot production issues and resolve root causes.
• Ensure equipment is operational; coordinate repairs as needed.
• Complete production reporting and ensure accurate system entry (SAP).
• Operate equipment and maintain required certifications as needed.
• Coordinate cross-training to support workforce flexibility.
• Monitor team dynamics and address conflicts promptly.
• Coordinate material setup for upcoming production.
• Ensure accurate and timely attendance documentation.

Skills

Leadership

Fast-paced

Analytical skills

Communication

Prioritization

Millwork knowledge

Collaboration

Continuous improvement

Production tracking

Tools

SAP

Job description

Looking for stability? Join Woodgrain! We’re growing fast and offering lifetime careers in a supportive work environment.

About Woodgrain

Woodgrain is one of the top millwork operations in the world, with locations throughout the United States and Chile. With 70 years of quality manufacturing craftsmanship and service, Woodgrain is a top producer of mouldings, doors, and windows, as well as a premier distributor of specialty building products. Woodgrain Inc. is headquartered in Fruitland, Idaho with six divisions and over 45 manufacturing and warehouse facilities in the United States and South America. Since 1954, Woodgrain is proud to be family owned and operated.

Purpose

The Operations Coach is responsible for leading daily production operations within assigned areas of the millwork facility: (Exterior, Interior, Shipping, Pre-Finish, and Receiving). This role drives safety, quality, delivery, and cost performance while developing high-performing teams. The Coach ensures optimal staffing, production efficiency, and continuous improvement while fostering a culture of accountability, engagement, and operational excellence.

Responsibilities & Essential Duties

• Demonstrate professionalism and a positive, team-focused attitude
• Manage labor and monitor processes to ensure productivity and accuracy
• Provide coverage for Team Leads or Team Members as needed
• Drive teams to meet daily production targets
• Monitor production rates and update hourly performance boards
• Ensure adherence to quality standards
• Adjust staffing and reallocate resources based on production needs
• Communicate with Coaches and Team Leads to align daily plans
• Assign and delegate tasks to maintain workflow and productivity
• Monitor performance and rebalance staffing as needed
• Enforce safety standards, including PPE and proper equipment use
• Troubleshoot production issues and resolve root causes
• Ensure equipment is operational; coordinate repairs as needed
• Complete production reporting and ensure accurate system entry (SAP)
• Operate equipment and maintain required certifications as needed
• Coordinate cross-training to support workforce flexibility
• Monitor team dynamics and address conflicts promptly
• Coordinate material setup for upcoming production
• Ensure accurate and timely attendance documentation

Essential Knowledge/Skills/Abilities

• Strong leadership and team development skills
• Ability to drive results in a fast-paced, high-volume environment
• Strong analytical, problem-solving, and decision-making skills
• Effective communication and interpersonal skills
• Ability to manage multiple priorities and adapt to changing demands
• Knowledge of the millwork industry
• Ability to collaborate with internal and external partners
• Demonstrates sound judgment and a results-driven, continuous improvement mindset
• Proficiency in computer systems and production tracking tools

Salary: $55,133.00-$73,511.00

Summary Of Company Benefits

• Health, Dental, and Vision Insurance
• Health Savings Account (HSA)
• Flexible Spending Account (FSA)
• 401(k) with a Company Match
• Group Term Life Insurance and AD&D
• Employer Paid Long-Term & Short-Term Disability
• Voluntary Supplemental Hospital and Accident Plans
• Employee Assistance Program
• 8 Company Paid Holidays & 1 Floating Holiday
• Paid Time Off (PTO)

Woodgrain is an Equal Employment Opportunity Employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and employees without regard to race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information, military and veteran status, and any other characteristic protected by applicable law.

Woodgrain is a drug, alcohol, and tobacco-free workplace. All offers of employment are contingent upon pre-employment background and drug screening, and some positions require a fitness for duty test.