Extended Care Case Manager

Mountainside Treatment Center; Canaan (CT); On-site; USD 60,000 - 80,000; Full time

Job summary

A leading recovery facility seeks a dedicated Client Support staff member to aid clients in Extended Care. This role involves mentorship, therapeutic follow-up, and case management to ensure successful reintegration into daily life. Candidates should possess a high school diploma and relevant experience in substance abuse treatment, plus effective communication skills.

Benefits

Paid Time Off

Paid holidays

401(k) with employer matching

Free meals

Monthly wellness reimbursement

Qualifications

• Minimum 1 year experience/knowledge in substance abuse treatment preferred.
• Clean driving record required.

Responsibilities

• Provide follow-up and support to clients in Extended Care.
• Manage client scheduling and facilitate program activities.
• Counsel clients in individual and group sessions.

Skills

Effective Communication

Client Support

Mentoring

Crisis Management

Education

High School Diploma or equivalent

CAC, CASAC, CPRS (preferred)

Job description

Are you passionate about making a difference in the lives of others? Join our team to provide essential guidance and support to clients in Extended Care. You will help clients reintegrate into their daily lives by offering therapeutic follow-up, mentorship, and ensuring a high standard of service. You'll manage client scheduling, facilitate program activities, and provide individual case management to support recovery in sober living. If you thrive in a supportive, professional environment, this role is for you! To provide the necessary guidance, support, and therapeutic follow up that will enable each client to effectively utilize tools and resources throughout their time in Extended Care and as they reintegrate into their daily lives

Schedule:

Monday - Tuesday: 8:00 am - 4:30 pm, Wednesday: 10:00 am - 6:30 pm, and Thursday - Friday: 8:00 am - 4:30 pm

Your Role:

• Provide follow-up and support to clients in Extended Care.
• Communicate effectively and timely with designated clients, families and colleagues.
• Address day-to-day non-therapeutic needs of clients while maintaining a calm, welcoming, and professional demeanor and adherence to established standards for "Best in Class" service.
• Prepare for new admissions, ensuring all materials are in place and blocked room and bed are clean and orderly according to established standards.
• Complete the admissions process, including greeting new clients and their families and completion of all necessary forms.
• Orient new clients to the facility, programs, and services.
• Immediately communicate to manager and counselors any behavioral problems or safety concerns which may arise when dealing with clients.
• Perform routine inspections of client rooms, reporting infractions of resident guidelines.
• Facilitate program groups and other activities as directed/needed.
• Aid other team members as necessary to ensure that clients experience an unsurpassed level of service by taking initiative to support the recovery process.
• Manage scheduling for extended care clients.
• Offers real-time mentorship and guidance to residents living in the house
• Helps clients identify sponsorship opportunities
• Assists with arranging transportation for residents as needed for meetings, appointments etc.
• Ensures all residents are attending the required amount of recovery support meetings
• Reports defects in the physical property, submits requests for maintenance and repairs.
• Review client’s discharge records from previous treatment providers
• Contact client’s emergency contact, family members, former providers, and referral sources
• Formulate program for treatment and rehabilitation of resident
• Counsel clients individually and in group sessions to assist client in overcoming alcohol and drug dependency
• Counsel family members to assist family in dealing with and providing support for the client
• Provide 1x weekly updates to primary contacts and referents, documented.
• Provide 1x weekly billable Case Management sessions, documented.
• Refer resident to other support services as needed such as medical evaluation and treatment, social services, and employment services
• Provide clients with information about recovery support meetings in their areas
• Monitor condition of client to evaluate success of therapy and adapt treatment as needed
• Assist Outpatient Services in coordinating treatment for client.
• Assist during the event of a crisis.
• Prepare and maintain reports and case histories.
• Report on data of calls, appointments, and attendance
• Ensure proper documentation is maintained in One Step and Aura.
• Ensure clients adhere to all house expectations as well as expectations of all phases.
• Conduct group facilitation or programming necessary to educate on various topics

Qualifications:

• High School Diploma or equivalent required
• Current or working towards certification (CAC, CASAC, CPRS) preferred
• Minimum 1 years’ experience/knowledge in substance abuse treatment preferred
• Clean Driving Record required

Compensation:

The base rate of pay for this position is $20.00 to 24.00 per hour. Actual pay is determined based on a number of job-related factors including skills, education, training, credentials, experience, scope and complexity of role responsibilities, geographic location, performance, and working conditions.

• Paid Time Off (which increases after 1 year with Mountainside)
• Paid holidays including a Multicultural Holiday
• 401(k) with employer matching
• Free meals while working on the Canaan campus
• Monthly $75.00 wellness reimbursement. Our Wellness Reimbursement benefit is meant to encourage employees to engage in productive self-care to avoid burnout and compassion fatigue.

About Mountainside:

Mountainside Treatment Center is a dynamic, fast-paced and growing recovery facility that values innovation and an obsession with providing Best in Class service to our Clients. Founded in 1998, we are a leading behavioral healthcare provider dedicated to treating alcohol dependency and drug addiction. Accredited by The Joint Commission and CARF for its high standards of care, Mountainside seeks out passionate and talented individuals to join its staff. We believe that every employee, regardless of position, plays a vital role in our success.

Here at Mountainside Treatment Center, we strongly prefer all employees to be fully vaccinated for Covid-19 (including regularly scheduled boosters) and the Flu as recommended by the CDC.

Mountainside is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.

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