Expression of Interest: Refrigeration Technical Sales Engineer

Reece Group; Federal Way (WA); On-site; USD 60,000 - 80,000; Full time

Job summary

Reece Group in Federal Way, WA seeks an experienced Refrigeration Technician to join Actrol. This role requires providing technical support, equipment selection, and customer service while assisting the sales team. Ideal candidates hold a Cert III Refrigeration and have 2+ years of experience, excellent communication skills, and a valid driver's license. A supportive work environment is offered with equal opportunity for career growth.

Qualifications

• At least 2 years’ post-apprenticeship experience.
• Current driver's license for state travel.
• Excellent verbal & written communication skills.

Responsibilities

• Provide technical support and equipment selections.
• Assist in sales and support of Refrigeration and HVAC equipment.
• Visit project sites to provide field support.

Skills

Customer service focus

Heat load calculations

Technical support

Education

Cert III Refrigeration Trade Qualification

Degree in Engineering (relevant)

Job description

About Actrol And The Reece Group

Actrol, a part of the Reece Group since 2014, is Australia’s largest wholesaler of parts to the refrigeration, air conditioning and allied industries. Today Actrol services the entire nation with more than 70 branches located in key metropolitan and regional areas. Together with our highly qualified and well-trained staff, over 25 dedicated Sales and Applications Engineers offer industry leading customer service throughout the country. We also offer a broad range of products strengthened by close associations with the biggest world‑renowned brands.

Expression of interest

We would love to speak with you if you are an experienced Refrigeration Technician, and interested in a career change joining Actrol. We are always open to connecting with great talent in this space and will connect you with our local teams. These roles assist in the selection, sales and support of our Refrigeration and Air‑conditioning equipment and accessories. Primarily you will be providing technical support, equipment selections and quotations to our internal and external customers. With a focus on customer service you will be part of our sales team to support customers across the state, provide technical presentations, training, and keep abreast with emerging trends and new products from our suppliers. The role may also require you to visit project sites to provide customers with field support.

Ideally a Suitable Applicant Will Have

• A Cert III Refrigeration Trade Qualification with at least 2 years’ post apprenticeship experience
• Strong customer service focus, and able to identify, nurture and grow new and existing customer relationships
• Able to provide heat load calculations, equipment selections and quotations
• Have a current driver’s licence – travel within the state
• Excellent verbal & written communication skills

This position will suit a technically minded Refrigeration or HVAC technician, or a Diploma or Degree qualified Engineer with relevant industry experience. Diverse experience in the HVAC‑R sector would be considered favourably.

A great opportunity for someone who enjoys working hard and enjoys being part of a highly successful team. We provide a great working environment and support equal opportunity and career growth.