Express Technician

Tom Wood Automotive; Indianapolis (IN); On-site; USD 30,000 - 47,000; Full time

Benefits offered by this job

Health insurance

401(k) retirement plan with company‑m​

Paid time off

Ongoing training and development

Employee discounts on services

Job summary

Tom Wood Jaguar - Land Rover - Volvo (JLRV) in Indianapolis, IN seeks an Express Technician to perform routine maintenance and repairs with a focus on speed, quality, and customer service.

You will diagnose issues, communicate findings to service advisors and customers, and follow manufacturer guidelines to uphold high workmanship standards. A collaborative team environment and ongoing training are part of the role.

Qualifications

• ASE certification or equivalent preferred.
• Strong diagnostic and mechanical skills with the ability to work efficiently in a fast-paced environment.
• Excellent communication and customer service skills.
• Ability to follow detailed service instructions and work collaboratively as part of a team.

Responsibilities

• Perform routine maintenance and repair services efficiently to maximize customer satisfaction and shop productivity.
• Diagnose mechanical problems and communicate findings clearly to service advisors and customers.
• Follow all safety protocols and manufacturer guidelines while ensuring high standards of workmanship.
• Maintain cleanliness and organization of work area and tools.
• Collaborate effectively with team members to ensure timely and accurate completion of services.
• Stay updated on the latest automotive technology and repair techniques relevant to Jaguar, Land Rover, and Volvo vehicles.

Skills

ASE certification

Diagnostics

Customer service

Teamwork

Communication

Education

High school diploma or equivalent

Technical automotive training

Job description

Join the Tom Wood JLRV team in Indianapolis, IN as an Express Technician, where you will play a key role in delivering efficient, high-quality vehicle maintenance and repair services. This position is ideal for a skilled technician who thrives in a fast-paced environment and is committed to exceptional customer service.

Responsibilities

• Perform routine maintenance and repair services efficiently to maximize customer satisfaction and shop productivity.
• Diagnose mechanical problems and communicate findings clearly to service advisors and customers.
• Follow all safety protocols and manufacturer guidelines while ensuring high standards of workmanship.
• Maintain cleanliness and organization of work area and tools.
• Collaborate effectively with team members to ensure timely and accurate completion of services.
• Stay updated on the latest automotive technology and repair techniques relevant to Jaguar, Land Rover, and Volvo vehicles.

Requirements

• Proven experience as an automotive technician with knowledge of Jaguar, Land Rover, or Volvo vehicles preferred.
• Strong diagnostic and mechanical skills with the ability to work efficiently in a fast-paced environment.
• ASE certification or equivalent is desirable.
• Excellent communication and customer service skills.
• Ability to follow detailed service instructions and work collaboratively as part of a team.
• High school diploma or equivalent; technical training in automotive repair is a plus.

Benefits

• Competitive compensation package (details to be discussed during the hiring process).
• Comprehensive health, dental, and vision insurance plans.
• 401(k) retirement plan with company match.
• Paid time off and holiday pay.
• Ongoing training and professional development opportunities.
• Employee discounts on vehicle purchases and services.

About The Company

Tom Wood Jaguar - Land Rover - Volvo (JLRV), located in Indianapolis, IN, is part of the reputable Tom Wood Automotive Group known for its commitment to customer satisfaction and quality service. Serving the Indianapolis community, Tom Wood JLRV prides itself on delivering exceptional automotive experiences for Jaguar, Land Rover, and Volvo owners through expert care and a customer-focused approach.