Express Maintenance QC Lead (Fast & Precise)

Antwerpen Chrysler Jeep Dodge Ram; Maryland; On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Health insurance

401(k)

Paid vacation

Sick days

Career growth

Competitive pay

Job summary

Antwerpen Toyota in Baltimore, MD is seeking a Team Lead – Quality Control Specialist for our Express Maintenance team. This leadership role focuses on delivering fast, high-quality service while coaching technicians and coordinating workflow.

You will monitor throughput, run quality checks before vehicles leave, and drive continuous improvement in processes and communication across the shop. A proven automotive background and leadership mindset are essential.

Qualifications

• Automotive dealership or service department experience.
• Previous leadership or team-lead experience.
• Toyota experience or Toyota training.
• Experience with Express Maintenance or high-volume service operations.

Responsibilities

• Lead by example and keep the Express Maintenance team focused and productive.
• Monitor workflow to keep vehicles moving efficiently through the department.
• Perform quality-control checks on completed work before vehicles leave the shop.
• Make sure services and inspections are completed correctly and according to established procedures.
• Identify missed items, quality concerns, or process problems before they become customer problems.
• Help technicians stay on track with timing and workflow expectations.
• Communicate with Service Advisors, Technicians, Management, and other departments to keep everyone informed.
• Help troubleshoot workflow issues and find solutions when the department gets busy.
• Coach and support team members on proper procedures and quality expectations.
• Help maintain accountability for quality, productivity, communication, and timeliness.

Skills

Leadership

Quality-focused

Communicator

Team player

Organized

Accountable

Customer-minded

Experienced

Job description

Antwerpen Toyota in Baltimore, MD is seeking a Team Lead – Quality Control Specialist for our Express Maintenance team. This leadership role focuses on delivering fast, high-quality service while coaching technicians and coordinating workflow.

You will monitor throughput, run quality checks before vehicles leave, and drive continuous improvement in processes and communication across the shop. A proven automotive background and leadership mindset are essential.