Express Lube Experience Specialist

Bergstrom Auto; Ashwaubenon (WI); On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

Competitive compensation

Comprehensive benefits

Two weeks PTO

Employee discounts

401(k) with match

Paid holidays

Wellness program

Free Team Member Clinic

Health coach access

Employee assistance program

Referral program

Career development

Job summary

Bergstrom Automotive is hiring an Express Lube Service Consultant for Bergstrom Subaru of Green Bay—Ashwaubenon, WI. The role focuses on greeting guests, assessing maintenance needs, and explaining services, while preparing repair orders with accuracy.

Schedule typically runs Monday–Friday, with some Saturdays. The position offers a competitive compensation package with bonuses tied to performance and extensive benefits for full-time team members.

Qualifications

• Passion for providing exceptional guest service.
• Excellent communication and interpersonal skills.
• Ability to multitask and stay organized in a fast-paced environment.
• Knowledge of automotive maintenance is a plus but not required; training is provided.
• Valid driver’s license and a clean driving record.

Responsibilities

• Greet guests promptly and warmly upon arrival.
• Review guests' maintenance needs and clearly explain recommended services.
• Prepare repair orders with accuracy and attention to detail.
• Communicate effectively with the service technicians to ensure timely service completion.
• Monitor the status of vehicles and keep guests informed throughout the process.
• Ensure an outstanding guest experience by addressing any questions or concerns.
• Maintain a clean and organized workspace to reflect Bergstrom’s standards of excellence.

Skills

Guest service

Communication

Multitasking

Automotive knowledge (plus)

Driver’s license

Job description

Bergstrom Automotive is hiring an Express Lube Service Consultant for Bergstrom Subaru of Green Bay—Ashwaubenon, WI. The role focuses on greeting guests, assessing maintenance needs, and explaining services, while preparing repair orders with accuracy.

Schedule typically runs Monday–Friday, with some Saturdays. The position offers a competitive compensation package with bonuses tied to performance and extensive benefits for full-time team members.