Express Lube Consultant: Fast, Friendly Service & Growth

Bergstrom Auto; Appleton (WI); On-site; USD 50,000 - 60,000; Full time

Benefits offered by this job

Competitive compensation

Medical, Dental, Vision benefits

Two weeks PTO

Vehicle discounts

Job summary

Bergstrom Automotive in Appleton, WI is hiring an Express Lube Service Consultant to greet guests, review maintenance needs, and coordinate with service technicians for timely vehicle service. The role includes preparing repair orders and maintaining a clean, welcoming work area.

Competitive pay with an annual average around $50,000+, based on $17/hour plus monthly performance bonuses. Full-time hours, Monday–Friday with occasional Saturdays, and a comprehensive benefits package are offered.

Qualifications

• Passion for providing exceptional guest service.
• Excellent communication and interpersonal skills.
• Ability to multitask and stay organized in a fast-paced environment.
• Knowledge of automotive maintenance is a plus but not required; training is provided.

Responsibilities

• Greet guests promptly and warmly upon arrival.
• Review guests' maintenance needs and clearly explain recommended services.
• Prepare repair orders with accuracy and attention to detail.
• Communicate effectively with the service technicians to ensure timely service completion.
• Monitor the status of vehicles and keep guests informed throughout the process.
• Ensure an outstanding guest experience by addressing any questions or concerns.
• Maintain a clean and organized workspace to reflect Bergstrom's standards of excellence.

Skills

Guest service

Communication

Multitasking

Driver's license

Job description

Bergstrom Automotive in Appleton, WI is hiring an Express Lube Service Consultant to greet guests, review maintenance needs, and coordinate with service technicians for timely vehicle service. The role includes preparing repair orders and maintaining a clean, welcoming work area.

Competitive pay with an annual average around $50,000+, based on $17/hour plus monthly performance bonuses. Full-time hours, Monday–Friday with occasional Saturdays, and a comprehensive benefits package are offered.