Express Account Underwriter

Builders Mutual; North Carolina; Hybrid; USD 70,000 - 95,000; Full time

Benefits offered by this job

Competitive compensation

Comprehensive benefits

PTO 19 days + holidays

Birthday off

Builders University

Volunteer Time Off (VTO)

Job summary

Builders Mutual's Express Account Underwriter role in Raleigh blends underwriting excellence with client service. You will manage an assigned book including workers compensation, commercial package, business auto and umbrella lines for construction clients, screening submissions for acceptability and applying terms.

This hybrid position requires a BA/BS with 2 years in commercial underwriting; AU and CBIA/CISR/CRIS progress welcomed.

Qualifications

• BA/BS degree with 2 years of commercial lines underwriting experience.
• Excellent customer service and communication skills – internal and external.
• AU completed along with starting CBIA and CISR or CRIS.

Responsibilities

• Review new business submissions and make final risk acceptability and pricing decisions within designated authority.
• Review endorsement requests and communicate terms, conditions, and recommendations to ASR and agents.
• Review renewals and communicate decisions to ASR and agents.
• Order and screen reports (MVRs, Experian, Loss Control) for rating and underwriting.
• Provide customer service support to agents with varying levels of complexity.
• Actively participate and drive territory goals.
• Assist in training of other EAUs.
• Conduct IT testing as required.

Skills

Customer service

Communication

Insurance fundamentals

Education

BA/BS Degree

Tools

MS Office

Policy processing systems

Imaging systems

Job description

At Builders Mutual, we believe in the power of a team to get the job done right.

Our team, does their best work each day, creating a one-stop resource for all commercial insurance solutions and construction safety resources, leading to powerful results. Our cultural elements of teamwork, inclusion, expertise, and community aren't just words on a page—it's integral to who we are, how we work, and what sets us apart. We live out our values every day, striving to serve better and achieve more.

The OPPORTUNITY

Come leverage your industry expertise and join our growing team in this Express Account Underwriter (EAU) opportunity. The EAU will manage an assigned book of business, containing workers compensation, commercial package, business auto and umbrella lines of business for construction industry clients. The EAU will be fully trained and proficient in underwriting and screening new business submissions, renewals and endorsements for acceptability and applying appropriate terms and conditions.

The EAU will be assigned a specific territory and will concentrate on express account business within this designated territory to drive results including new business, loss ratio and customer service goals. The EAU will collaborate with their underwriters and territory managers for territory success.

The success of our company is rooted in teamwork, the way we care about the people we work with and serve. This hybrid role will work in our Raleigh office a minimum of two days with the flexibility of working from home three days a week.

Your WORK as an Express Account Underwriter will make a difference as you:

• Review new business submissions and make final risk acceptability and pricing decisions within designated authority. For risks outside of authority the underwriter will analyze the risk and make appropriate recommendations to management.
• Review endorsement requests and make final decision on acceptability, terms & conditions and communicate to Agency Service Representatives (ASR) and agents accordingly.
• Review renewals and make final decision on acceptability, terms & conditions and communicate to ASR and agents accordingly.
• Order and screen miscellaneous reports needed in rating and underwriting processes, such as MVR’s, Experian Reports, Loss Control Reports, etc.
• Provide customer service support to our agents, handling various inquires and requests with some level of complexity.
• Actively participate and drive territory goals.
• Assist in training of other EAUs.
• Conduct IT testing as required.

Skills to get the JOB done RIGHT:

• BA/BS Degree with 2 years of experience in commercial lines underwriting, or equivalent combination of education and experience
• Excellent Customer Service and Communication Skills – Internal and External.
• Understands the fundamentals of insurance.
• Strong PC (MS Office, Outlook) skills; knowledge of policy processing systems and imaging systems.
• AU Completed along with starting CBIA and CISR or CRIS.

Your Employee Experience at Builders Mutual

At Builders Mutual, we’re intentional about creating a workplace where people can do meaningful work, feel supported by leaders who care, and grow their careers with confidence. Great workplaces don’t just happen — they’re built with intention. You’ll also be part of a team where people show up authentically, support one another, and take pride in what we’re building together.

We support you with:

• Competitive compensation and a performance bonus program
• Comprehensive benefits that support your wellbeing today and your future tomorrow
• 19 days of PTO to start, plus your birthday off and 11 additional paid holidays
• Professional development through Builders University
• Everyday Wins recognition with swag and extra time off
• 8 paid Volunteer Time Off (VTO) hours to give back

LIFE at Builders Mutual

• Collaboration| You are part of a team working together to reach a common goal.
• Empowerment| You will feel trusted, valued, and given the resources to be successful.
• Flexibility| You will be part of a dynamic work environment designed to allow you to do your best work while also creating the best possible customer experience.
• Impact| You will positively influence our business, customers, and industry.
• Sense of pride | You will tell others how much you enjoy working at Builders Mutual.