Exposure Coach

InStride Health, Inc.; United States; A distancia; USD 45.000 - 55.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

401k with match

Flexible PTO

Paid holidays

Paid service days

4 week paid sabbatical

12 week paid parental leave

Health benefits starting day one

Descripción de la vacante

InStride Health, Inc. is seeking an Exposure Coach to support children and young adults outside of clinical therapy, alongside therapists and care teams. This fully remote role focuses on guiding patients through exposure-based work, with an emphasis on compassionate coaching and privacy-friendly communication.

Training is provided, and the role operates primarily during after-school and evening hours. You will maintain a caseload, document progress, and collaborate with clinicians to ensure

Formación

• Experience supporting children, adolescents, and young adults in behavioral health, healthcare, education, or related structured setting.
• Bachelor's degree required.
• Strong written and interpersonal communication, capable of engaging families via video and text.
• Curiosity and willingness to learn evidence-based coaching methods.
• Comfort with technology, digital tools, and using data to support care.
• Ability to work independently while collaborating in a fast-paced mission-driven team.
• Commitment to diversity and inclusion and cultural competence.

Responsabilidades

• Provide high-quality, structured coaching through video sessions and secure messaging to help patients practice exposures and progress in treatment.
• Use progress data and coaching tools to tailor support and inform sessions.
• Manage an active caseload with professionalism and reliable support.
• Maintain compassionate, strengths-based coaching with clear professional boundaries.
• Partner with therapists, psychiatrists, and care team to reinforce goals and share updates.
• Communicate clearly with patients, families, and teammates via video and secure messaging.
• Complete accurate, timely documentation to support quality care and team communication.
• Participate in onboarding and ongoing training in coaching model and evidence-based approaches.
• Apply supervision feedback to improve coaching skills and patient experience.
• Follow safety protocols and elevate concerns to supervising clinicians as needed.
• Provide feedback to improve curricula, workflows, and technology tools.

Conocimientos

Experience with children and young-adj

Written communication

Interpersonal communication

Curiosity and coachability

Tech readiness and data usage

Independent work in a team

Diversity, equity, inclusion

HIPAA awareness

Educación

Bachelor's degree in a relevant field

Descripción del empleo

Team InStride Health: Our Core Values

InStride Health’s mission is to deliver specialty anxiety and OCD care that works for every kid, teen, young adult, and family who needs it. Through this mission, we are expanding access to insurance-based care, increasing engagement in treatment, and improving treatment outcomes. We are doing this by combining research-backed clinical care and innovative technology to eliminate the major problems with care today: difficulty finding providers, months of waiting to be seen, arduous onboarding processes, and inconsistent use of evidence-based therapies and outcomes tracking. Our vision is to become the nation’s most trusted provider of pediatric anxiety and OCD care.

• Give Heart: We lead with heart, treating patients and their families the way we want our loved ones to be treated.
• Work Smart: We find smarter ways to solve hard problems and fix the broken mental health system by leveraging technology, diversity of thought, and innovation.
• Have Humility: We leave our egos at the door, empowering our team to collaborate, celebrate diversity, and adopt a growth mindset.
• Embrace Community: We all belong. We are in this together, and we never worry alone. We believe in each other and recognize that every voice matters.

About the Role

As an Exposure Coach, you will make a direct impact in the lives of children, teens, and young adults by serving as an essential member of the InStride care team. In this specialized, non-clinical coaching role, you will partner with patients and families while collaborating closely with therapists, psychiatrists, and other care team members to support meaningful progress in treatment.

We are looking for compassionate, growth-oriented candidates who are excited to learn a specialized coaching model, receive ongoing training and feedback, and contribute to a collaborative, innovative environment.

This is a fully remote position with a required schedule of Monday–Friday, 11:00 AM–7:00 PM MST, ensuring consistent support for families during after-school and evening hours.

Responsibilities:

• Provide high-quality, structured coaching through video sessions and secure messaging to help patients practice exposures, apply learned skills, and make meaningful progress toward their treatment goals.
• Use patient progress data and coaching tools to monitor engagement, tailor support, and inform coaching sessions.
• Manage an active caseload with professionalism, ensuring timely and reliable support for assigned patients and families.
• Maintain compassionate, strengths-based coaching while adhering to clear professional boundaries.
• Partner closely with therapists, psychiatrists, and other members of the care team to reinforce treatment goals and share patient updates.
• Communicate clearly and professionally with patients, families, and teammates through video, secure messaging, and internal platforms to support coordinated care.
• Complete accurate, timely documentation to support quality care and effective team communication.
• Training, Development & Safety
• Participate in comprehensive onboarding and ongoing training in InStride's coaching model and evidence-based approaches.
• Apply feedback from supervision and coaching leadership to continue developing coaching skills and delivering a high-quality patient experience.
• Follow established safety protocols, recognize potential concerns, and promptly elevate issues to supervising clinicians to support patient well-being.
• Provide feedback to improve coaching curricula, resources, workflows, and technology tools that support patients and families.

What You Need to Succeed in the Role

• Experience supporting children, adolescents, and young adults in a behavioral health, healthcare, education, social services, or other structured support environment.
• Bachelor's degree in a relevant field required.
• Excellent written and interpersonal communication skills, with the ability to build trust and engage families through video and text-based interactions.
• Curiosity, coachability, and a genuine interest in learning evidence-based approaches and developing specialized coaching skills.
• Comfort using technology, digital tools, and data to support patient care.
• Ability to work independently while collaborating effectively within a fast-paced, mission-driven team.
• Commitment to diversity, equity, inclusion, and belonging, with the cultural competence needed to support families from diverse backgrounds.
• Experience working with safety protocols within high-needs populations, combining procedural knowledge with the composed presence needed to navigate ambiguous or sensitive moments safely.
• Sound judgment and ability to recognize safety concerns, follow established protocols, and elevate appropriately.
• Ability to handle sensitive and confidential information with professionalism, discretion, and adherence to HIPAA requirements.

The starting annual salary for this role is $50,000. We maintain consistent starting salaries and salary bands to ensure our team members have a clear path for growth within their roles, allowing their compensation to increase as they gain experience at InStride.

Why Join Our Team

• Generous benefits package (401k with match, Flexible PTO, paid holidays, paid service days, 4 week paid sabbatical, 12 week paid parental leave, health benefits starting on your first day, and more)
• Opportunity to join a mission-driven company that is changing the landscape of pediatric mental health treatment
• Chance to make a far-reaching impact by helping children and families access desperately-needed, evidence-based care
• Opportunity to work with talented and experienced team members who have devoted their lives to solving this problem
• Fully virtual: work from the comfort of your home with periodic in-person retreats

Commitment to Diversity, Equity, Inclusion, & Belonging (DEIB)

We want to make our clinical services available for everyone, no matter where you come from, what you look like, or how you identify. To achieve this, we recognize we must continually make progress in building a more diverse, equitable, and inclusive team. Through these efforts, we support two primary objectives at InStride Health:

• Providing high quality patient care to families. We are in a privileged position to support families during a vulnerable time in their lives. We approach all families and each other with compassion and are most effective as a diverse team where all individuals feel valued, respected, and accepted.
• Building a mission-driven business that lasts. Specifically, we believe our commitment to a supportive culture improves innovation, decision-making, and efficiency.

We invite you to share any additional information about yourself or your experiences that may not be reflected in your CV. Inclusion of this information is completely voluntary.