Export/Import Transportation Coordinator

Euro-American Air Freight Forwarding Inc.; Peabody (MA); On-site; USD 80,000 - 100,000; Full time

Job summary

An established industry player is seeking an Export/Import Transportation Coordinator to join their dynamic team. This full-time position involves ensuring the smooth movement of goods through the supply chain, from processing shipments to coordinating with various stakeholders. The ideal candidate will possess exceptional customer service skills, be detail-oriented, and have the ability to solve problems effectively. With a supportive work environment and opportunities for growth, this role is perfect for those looking to make a significant impact in logistics and supply chain management.

Benefits

401(k) Matching

Health Insurance

Life Insurance

Paid Time Off

Vision Insurance

Qualifications

• Exceptional customer service skills are essential for this role.
• Detail-oriented and self-motivated individuals are preferred.
• Ability to communicate effectively with various stakeholders.

Responsibilities

• Coordinate import/export shipments and ensure timely delivery.
• Issue quotes and finalize billing for clients.
• Maintain communication with clients and carriers throughout the process.

Skills

Customer Service

Problem Solving

Detail Oriented

Communication Skills

Education

High School Diploma

Industry Experience (Import/Export)

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Microsoft Outlook

Smartsheet

Magaya

Job description

Peabody, MA

Euro-American Air Freight Forwarding Inc. Peabody, MA

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Euro-American Air Freight Forwarding Inc. provided pay range

This range is provided by Euro-American Air Freight Forwarding Inc.. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$18.00/hr - $23.50/hr

Position Summary:

The Export/Import Transportation Coordinator regularly and directly interfaces with clients and carriers to ensure a high level of performance in the movement of goods through the supply chain, from start to finish.

• Maintain services toward customer's satisfactions & excellency through good communication & coordination with customer/carriers & affiliated business suppliers/partners
• Issue quotes to clients
• Rate files in accordance with client rates/quotes
• Finalize files with billing charges, complete billing invoices
• Complete additional duties as assigned

Import

• Processing and handling of both air and ocean import shipments.
• Track and Trace shipments to their final destination.
• Communicating with overseas agents, US handling agents, ocean carriers, co-loaders, airlines, Container Freight Stations to ensure smooth coordination.
• Arrange clearance and delivery to customer facilities
• Take proactive and proper action whenever needed to avoid delays or problems
• Prepare reports and/or advising clients of shipment status

Export

• Processing and handling of both air and ocean export shipments including scheduling pickup, booking, issuing shipment documentation, sending pre-alerts
• Track and Trace Shipments to their final destination
• Communicating with shippers, truck carriers, handling agents, airlines, overseas agents to ensure smooth coordination.
• Take necessary steps for regulatory compliance set forth by TSA, Export Customs and any other federal agencies required.

Requirements:

• Industry experience (Import/export), preferred but not required
• Exceptional Customer Service skills (verbal and written)
• Detail oriented, Self-motivated, Exceptional problem-solving skills
• Communicate effectively with internal departments, other regional branches and offices, and all external contacts
• Good organizational skills and ability to learn and retain information to build core industry related skills.
• Know how to use and organize Microsoft Word, Excel, PowerPoint, Outlook, Smartsheet, Magaya a plus.

Job Type: Full-time

• 401(k)
• Health insurance

Schedule:

• Monday to Friday

Job Type: Full-time

Pay: $18.00 - $23.50 per hour

• 401(k) matching
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

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