Expert Process Automation

Nestlé S.A.; Arlington (VA); On-site; USD 125,000 - 180,000; Full time

Benefits offered by this job

401k with company match

Healthcare coverage

Performance‑based incentives

Total rewards package

Job summary

Nestlé S.A. is seeking a Process Automation Expert to identify inefficiencies, design scalable automation, and drive AI‑enabled workflow improvements for Nestlé USA teams.

You will lead cross‑functional automation initiatives from discovery to sustainment, establishing standards and measurable value while ensuring security and governance. Join a global food and beverage leader and help reduce manual effort, accelerate cycle times, and free teams to focus on higher‑value work.

Qualifications

• Bachelor’s degree in Information Systems, Computer Science, Engineering, Business Analytics, Operations, or a related field.
• 7+ years of experience in process improvement, automation delivery, digital transformation, business analysis, or operational excellence, including leading cross‑functional initiatives.
• 5+ years hands‑on experience with automation technologies (UiPath, Automation Anywhere, Blue Prism, Power Platform) including workflow orchestration, APIs, scripting, or integration.
• 3+ years applying AI‑enabled automation concepts (document intelligence, NLP, GenAI workflows, decision‑support automation).

Responsibilities

• Partner with business stakeholders to analyze processes and identify automation opportunities.
• Lead discovery, framing, and prioritization of automation opportunities based on impact and complexity.
• Design scalable automation solutions using RPA, workflow orchestration, APIs, data integrations, and GenAI-enabled patterns.
• Oversee design, build, testing, deployment, and hypercare of automation solutions with security and compliance.
• Establish reusable playbooks, criteria, standards, and sustainment models for delivery at scale.
• Define success metrics and track hours saved, cycle time, quality, and risk mitigation.
• Support change management and adoption through training and feedback loops.

Skills

Process automation

Cross-functional leadership

Digital transformation

Business analytics

Requirements gathering

Education

Bachelor's degree in Information Systems, Computer Science, Engineering, Business Analytics, Operations, or related field

Tools

UiPath

Automation Anywhere

Blue Prism

Microsoft Power Automate

Power Apps

Power Platform

Job description

As the digital arm for the world's largest food and beverage company, Nestlé IT & Digital Americas harnesses the power of data, analytics, and innovative technology to deliver transformative solutions and business resiliency for Nestlé businesses and iconic brands from Purina® to Nescafé®.We’re innovators, strategic collaborators, value multipliers, and digital business leaders committed to delivering results that create meaningful experiences and drive value, enabling Nestlé to win in the marketplace. By joining, you become part of a 150-year legacy and a global team of 270,000+. We invest in our people—their growth, development, and sense of belonging. This shared unity and purpose is what motivates individuals to join, stay, and advance their careers within Nestlé.

This position is not eligible for Visa Sponsorship.

Position Summary

The Process Automation Expert will identify inefficiencies and opportunities within business processes, design and implement scalable automation solutions, and help Nestlé USA teams streamline operations through process automation, workflow orchestration, integration, and AI-enabled capabilities. This role bridges business and technology by translating operational pain points into automation strategies, solution designs, and production‑ready capabilities that reduce manual effort, improve quality, accelerate cycle times, and enable teams to focus on higher‑value work. Operating at an expert level, you'll lead complex automation initiatives from discovery through sustainment, influence stakeholders across functions, establish reusable standards and patterns, and ensure automations are secure, compliant, measurable, and scalable.

• Partner with business stakeholders to analyze current‑state processes and identify opportunities where automation can improve speed, accuracy, productivity, risk reduction, or cost efficiency
• Lead process discovery and solution framing, facilitating workshops, documenting process flows, defining requirements, and prioritizing opportunities based on business impact and complexity
• Design scalable automation solutions using technologies such as Robotic Process Automation, workflow orchestration, Power Platform, APIs, data integrations, and AI or GenAI‑enabled workflow patterns where appropriate
• Lead design, build, testing, deployment, and hypercare of automation solutions, ensuring they are robust, maintainable, secure, and aligned with enterprise architecture and IT controls
• Establish reusable automation playbooks, intake criteria, design standards, and sustainment models that enable consistent delivery at scale
• Define success metrics and track realized value, including hours saved, cycle‑time reduction, quality improvements, and risk mitigation
• Support change management and adoption through communication, training, and feedback loops to ensure sustained adoption and continuous improvement

Requirements

• Bachelor's degree in Information Systems, Computer Science, Engineering, Business Analytics, Operations, or a related field
• 7+ years of experience in process improvement, automation delivery, digital transformation, business analysis, or operational excellence, including leading complex cross‑functional initiatives
• 5+ years of hands‑on experience with automation technologies such as UiPath, Automation Anywhere, Blue Prism, Microsoft Power Automate, Power Apps, or Power Platform, including workflow orchestration, APIs, scripting, or integration platforms
• 3+ years of experience applying AI‑enabled automation concepts such as document intelligence, natural language processing, intelligent agents, GenAI‑assisted workflows, or decision‑support automation

Other

• Experience establishing reusable automation standards, playbooks, and sustainment models to scale delivery across teams is preferred
• Experience applying a Responsible AI approach, including guardrails, human‑in‑the‑loop controls, monitoring, and explainability for AI‑enabled workflows, is preferred
• Experience defining success metrics and tracking realized value (hours saved, cycle‑time reduction, quality improvements, risk mitigation) is preferred

Don't meet all the qualifications listed under 'Other'? These are preferred, but not required. When you apply for a role with Nestlé, we ensure that individual confidentiality is held to the highest regard. We are intentional about creating an inclusive workplace for everyone. We consider our associates our most valuable assets. Please apply for full consideration.

The approximate pay range for this position is $125,000 to $180,000 per year. Final compensation may vary based on factors including but not limited to knowledge, skills and abilities as well as geographic location. Nestlé offers performance‑based incentives and a competitive total rewards package, which includes a 401k with company match, healthcare coverage and a broad range of other benefits. Learn more athttps://nestlejobs.com/nestle-in-the-us .

It is our business imperative to remain a very inclusive workplace.
To our veterans and separated service members, you're at the forefront of our minds as we recruit top talent to join Nestlé. The skills you've gained while serving our country, such as flexibility, agility, and leadership, are much like the skills that will make you successful in this role. In addition, with our commitment to an inclusive work environment, we recognize the exceptional engagement and innovation displayed by individuals with disabilities. Nestlé seeks such skilled and qualified individuals to share our mission where you’ll join a cohort of others who have chosen to call Nestlé home.

The Nestlé Companies are equal employment opportunity employers. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status or any other characteristic protected by applicable law. Prior to the next step in the recruiting process, we welcome you to inform us confidentially if you may require any special accommodations in order to participate fully in our recruitment experience. Contact us at [e-mail] or please dial 711 and provide this number to the operator: 1-800-321-6467.

Nearest Major Market: Arlington Virginia
Nearest Secondary Market: Washington DC