Digital and IT Automation Expert

Nestlé IT & Digital Americas; Arlington (VA); On-site; USD 128,000 - 181,000; Full time

Job summary

In this role you will champion adoption through stakeholder engagement, training, and change leadership, operating mainly in proof-of-value and rapid prototyping spaces. You will shape reusable components and scalable patterns, leading delivery and governance for sustainable impact across teams.

Qualifications

• Bachelor’s degree.
• 7+ years of experience in process automation, digital transformation, or technology delivery.
• 2+ years of experience applying AI-enabled automation approaches such as intelligent agents, NLP-based solutions, or GenAI-assisted workflows.

Responsibilities

• Design, build, and deliver automation and AI-powered solutions across functions using Copilot Studio, Foundry, Power Platform, and RPA tools.
• Translate complex business needs into scalable technical solutions with workflows and integrations.
• Lead delivery across the automation POV lifecycle, ensuring reliable, continuously improved solutions.
• Continuously scan for new tools and approaches to improve processes across Nestlé USA.
• Embed best practices for automation and AI usage, guiding tools, agents, and workflows adoption and scaling.
• Ensure automation solutions are secure, compliant, and maintainable with governance and documentation.

Skills

Automation

AI-powered solutions

Process automation

NLP

GenAI

Education

Bachelor’s degree

Tools

Microsoft Copilot Studio

Foundry

Power Apps

Job description

As the digital arm for the world's largest food and beverage company, Nestlé IT & Digital Americas harnesses the power of data, analytics, and innovative technology to deliver transformative solutions and business resiliency for Nestlé businesses and iconic brands from Purina® to Nescafé®. We’re innovators, strategic collaborators, value multipliers, and digital business leaders committed to delivering results that create meaningful experiences and drive value, enabling Nestlé to win in the marketplace. By joining, you become part of a 150-year legacy and a global team of 270,000+. We invest in our people—their growth, development, and sense of belonging. This shared unity and purpose is what motivates individuals to join, stay, and advance their careers within Nestlé.

This position is not eligible for Visa Sponsorship.

Position Summary

As a Digital & IT Automation Expert, you’ll help transform how work gets done across Nestlé USA by designing and delivering automation and AI-powered solutions that simplify processes, improve decision-making, and drive efficiency. Partnering closely with business and IT stakeholders, you’ll help to identify opportunities, shape solutions, and bring new capabilities to life, including intelligent agents to end-to-end automated workflows. Come prepared to champion adoption by helping teams embrace new ways of working through stakeholder engagement, training, and change leadership. Operating primarily in the proof of value and rapid prototyping space, you’ll play a critical role in advancing how Nestlé uses automation and AI to drive productivity, consistency, and innovation at scale.

• Design, build, and deliver automation and AI-powered solutions that improve business processes across functions, leveraging technologies such as Microsoft Copilot Studio, Foundry, Power Platform, and Robotic Process Automation (RPA) tools to improve efficiency and consistency of execution across the organization, while ensuring solutions are reusable and scalable across teams
• Identify and translate complex business needs into scalable, well-architected technical solutions, incorporating workflow logic, integrations, and automation design patterns that can be deployed consistently across use cases
• Lead delivery across the automation POV lifecycle and ensure solutions are reliable and continuously improved based on feedback, usage, and evolving business needs
• Continuously scan the landscape for new tools and approaches, bringing forward and applying ideas that push beyond incremental efficiency gains to fundamentally improve how processes operate across Nestlé USA
• Establish and embed best practices for automation and AI usage across Nestlé USA, partnering with teams to guide how tools, agents, and workflows are designed, adopted, and scaled in day-to-day work
• Ensure automation solutions are secure, compliant, and scalable by incorporating governance, controls, and documentation that support risk management and long‑term maintainability

Requirements

• Bachelor’s degree
• 7+ years of experience in process automation, digital transformation, or technology delivery
• 2+ years of experience applying AI‑enabled automation approaches such as intelligent agents, Natural Language Processing (NLP) based solutions, or GenAI‑assisted workflows to real business problems

Other

• Experience with Microsoft Copilot Studio, Foundry, Power Apps, and/or other enterprise AI platforms is preferred
• Experience building reusable automation components, shared services, or frameworks is preferred
• Experience in Consumer Product Goods (CPG) and/or a similarly complex industry is preferred

The approximate pay range for this position is $127,920.00 to $181,410.00. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and abilities as well as geographic location of the position. Nestlé offers performance‑based incentives and a competitive total rewards package, which includes a 401k with Company match, healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. Learn more at About Us | Making an Impact | Nestle Careers (nestlejobs.com).

It is our business imperative to remain a very inclusive workplace.

To our veterans and separated service members, you’re at the forefront of our minds as we recruit top talent to join Nestlé. The skills you’ve gained while serving our country, such as flexibility, agility, and leadership, are much like the skills that will make you successful in this role. In addition, with our commitment to an inclusive work environment, we recognize the exceptional engagement and innovation displayed by individuals with disabilities. Nestlé seeks such skilled and qualified individuals to share our mission where you’ll join a cohort of others who have chosen to call Nestlé home.

The Nestlé Companies are equal employment opportunity employers. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status or any other characteristic protected by applicable law. Prior to the next step in the recruiting process, we welcome you to inform us confidentially if you may require any special accommodations in order to participate fully in our recruitment experience. Contact us at [e-mail] or please dial 711 and provide this number to the operator: 1-800-321-6467.

This position is not eligible for Visa Sponsorship.

Job Requisition: 413611

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