Experiential Retail Lead: Cafe & Flagship Experience

Printfresh; Philadelphia, Northern (Philadelphia County, KY); Hybrid; USD 70,000 - 100,000; Full time

Benefits offered by this job

Health and dental insurance

PTO and paid holidays

401(k) with company match

Employee discount on all Printfresh?产品

Job summary

Printfresh, the Philadelphia lifestyle brand, is launching a cafe and flagship store, and seeks an Experiential Retail Lead to run daily operations, host events, and curate product in a warm, guest‑focused environment.

You will hire and train a team, partner with the buying group on assortments, and design experiences that make customers linger and become regulars as Printfresh grows into multi-store leadership.

Qualifications

• 3–6+ years in retail, hospitality, experiential marketing, boutiques, concept stores, or cafe/restaurant leadership
• Experience opening or operating a store, pop-up, cafe, or community space strongly preferred
• Proven experience supervising staff and managing schedules (required)
• Strong aesthetic eye and a genuine love of merchandising, selling, and hosting
• Organized, resourceful, and calm in a fast-paced, still-being-built environment
• Comfortable flexing between styling a display, running an event, solving inventory, and helping a customer

Responsibilities

• Lead daily operations: Own open/close, scheduling, inventory, visual upkeep, and cafe quality — keeping the space warm and intentional every day.
• Own the business: Partner with the operations team on budgets and priorities, and hit sales goals across coffee and product.
• Program & host: Run community events (workshops, needlepoint nights, watercolor, reading clubs) and make the cafe experience buzzworthy enough to share.
• Hospitality that sticks: Support live shopping and in-store content, and deliver genuine, no-pressure hospitality that turns walk‑ins into regulars and regulars into superfans.

Skills

Retail leadership

Experiential marketing

Staff supervision

Store operations

Merchandising

Event hosting

Job description

Printfresh, the Philadelphia lifestyle brand, is launching a cafe and flagship store, and seeks an Experiential Retail Lead to run daily operations, host events, and curate product in a warm, guest‑focused environment.

You will hire and train a team, partner with the buying group on assortments, and design experiences that make customers linger and become regulars as Printfresh grows into multi-store leadership.