Experiential Retail Events Lead

CROSSMARK; Southfield (MI); On-site; USD 41,000 - 50,000; Full time

Job summary

Crossmark Inc. in Michigan is seeking a Retail Supervisor-Events to manage effective event execution in a designated location. You will audit, train and coach Event Specialists to represent the CROSSMARK Events team at client stores.

The role requires leadership over 10–50 employees, adherence to food safety, and collaboration with store management. Travel to local stores may be required.

Qualifications

• Education/Experience: Associate Degree and/or Technical Diploma or 1–2 years related experience or training; or equivalent combination.
• Computer Skills: Proficient with MS Office Suite programs.
• Certificates, Licenses, Registrations: Valid driver's license; Food safety cert within 30 days if not already certified.
• Supervisory Responsibilities: Direct supervisory responsibilities with ~10–50 employees.
• Work Environment: Retail Store environment; Local travel may be required.
• Language Skills: English is the primary language; bilingual may be required.

Responsibilities

• Recruit, supervise and motivate employees to meet client expectations.
• Train Events Specialists on company processes, policies, procedures, and responsibilities.
• Audit and coach Event Specialists to ensure quality event execution and food safety.
• Communicate with store management about events and the execution of past events.
• Be the point of contact for all events in the store; assist with kits, materials and tools.
• Monitor and manage expense metrics such as payroll time entries and other costs.
• Manage execution and performance using daily/weekly scorecards to ensure on-date execution.
• Reschedule events to maximize on-date, weekend and total execution results.
• Share competitive knowledge and best practices with team.
• Maintain a clean, neat demo kitchen and inspect equipment for proper operation.

Skills

Recruiting

Supervision

Coaching

Audit skills

Education

Associate Degree / Technical Diploma

Tools

MS Office Suite

Job description

Crossmark Inc. in Michigan is seeking a Retail Supervisor-Events to manage effective event execution in a designated location. You will audit, train and coach Event Specialists to represent the CROSSMARK Events team at client stores.

The role requires leadership over 10–50 employees, adherence to food safety, and collaboration with store management. Travel to local stores may be required.