Experiential Project Lead — Client Success & Events

Jackson-Dawson; Dearborn (MI); Hybrid; USD 75,000 - 120,000; Full time

Job summary

Jackson-Dawson in Dearborn, MI is seeking a Project Development Manager to bridge clients, internal teams, and external partners, ensuring projects are delivered seamlessly and client expectations are exceeded. You will develop event concepts, craft compelling presentations, and manage multi‑discipline teams to drive execution.

The role emphasizes proactive client communication, detailed project planning, and collaboration across departments, with hybrid work and travel to events as needed.

Qualifications

• Bachelor’s degree in Marketing, Communications, Business, or related field (or equivalent experience).
• 3–5+ years of experience in account management, event management, or client services.
• Strong organizational and project management skills, with the ability to manage multiple priorities.
• Excellent written and verbal communication skills.
• Demonstrated ability to build and maintain strong client relationships.
• Proficiency with Microsoft Office and presentation tools (PowerPoint, Google Slides, etc.).
• Willingness to travel for events as needed.

Responsibilities

• Develop event concepts and activation strategies.
• Create clear, compelling PPT presentations that effectively communicate ideas and strategies.
• Collaborate across teams on client initiatives.
• Assess client and stakeholder needs, anticipate challenges, and deliver proactive, solutions-oriented recommendations.
• Take an active role in internal and client meetings to ensure alignment, clarity, and forward momentum.
• Serve as the primary client contact as needed, providing regular updates and maintaining transparency throughout the project lifecycle.
• Develop and manage detailed project plans, ensuring all milestones and deliverables are met on time.
• Track and manage project documentation, reports, and databases.
• Coordinate with internal teams and external vendors as needed to communicate requirements, updates, and changes.
• Draft, edit, and refine client communications, briefs, and presentations.
• Support the growth and retention of client relationships, contributing to long‑term account success.
• Travel to event sites to help execute and provide on‑ground support for clients and teams.
• At the beginning of employment, spend at least 3 days per week in office so that relationships can be developed with different departments.
• On an ongoing basis, when projects or client meetings require it, maintain a consistent in‑office presence (3 days per week) to support collaboration, mentorship, and project execution.

Skills

Project management

Client relationships

Presentation skills

Written & verbal communication

Organizational skills

Education

Bachelor’s degree in Marketing/Communications/Business

Tools

Microsoft Office

PowerPoint

Google Slides

Job description

Jackson-Dawson in Dearborn, MI is seeking a Project Development Manager to bridge clients, internal teams, and external partners, ensuring projects are delivered seamlessly and client expectations are exceeded. You will develop event concepts, craft compelling presentations, and manage multi‑discipline teams to drive execution.

The role emphasizes proactive client communication, detailed project planning, and collaboration across departments, with hybrid work and travel to events as needed.