Experiential Learning Specialist

Chamberlain University LLC.; Illinois; Hybrid; USD 28,000 - 40,000; Full time

Benefits offered by this job

Health, dental, vision, life and disa­

401k Retirement Program + 6% employer

15 Days of Paid Vacation Days

12 Paid Holidays + 2 floating holidays

Job summary

Chamberlain University in Illinois is seeking an Experiential Learning Advisor to promote student success through accurate advisement of the experiential learning lifecycle, providing support, coaching, and advocacy for students and partners.

This role coordinates applications from submission to registration, reviews sites and preceptors, coaches students to overcome barriers, and collaborates with internal teams to deliver an optimal student experience.

Qualifications

• Bachelor's degree required.
• 3+ years customer service or related experience preferred.
• Experience with healthcare education preferred.
• Excellent organizational, interpersonal and communication skills required.
• Ability to work evenings and weekends; minimal travel may be required.

Responsibilities

• Maintains knowledge of Chamberlain’s curriculum to support students by reviewing program expectations during experiential learning.
• Prepares, tracks and reports experiential learning placements and student data to assess schedules and progression.
• Reviews and approves sites and preceptors based on academic rubric and escalates when needed.
• Coaches students to overcome barriers and makes resource referrals as necessary.
• Fosters relationships with internal stakeholders to deliver an optimal student experience.
• Addresses student concerns with interpersonal and problem-solving skills.
• Provides training and coaching to peers and shares leading practices.

Skills

Customer service experience

Healthcare education experience

Organizational skills

Interpersonal skills

Communication skills

Critical thinking

Education

Bachelor's Degree

Job description

With more than 135 years of history in healthcare education and as the largest nursing school in the country, Chamberlain University is committed to delivering a high-value education that prepares students to thrive as healthcare professionals. We call this commitment Chamberlain Care®—our dedication to providing students with the tools and resources to succeed while immersed in a community of care. By living Chamberlain Care®, we graduate healthcare professionals who transform the health of people worldwide.

Chamberlain is comprised of the College of Nursing and the College of Health Professions. The College of Nursing offers a three-year Bachelor of Science in Nursing degree program and flexible post-licensure programs, such as the RN to BSN option, Master of Science in Nursing degree program, Doctor of Nursing Practice degree program and graduate certificates. The College of Health Professions also offers the Master in Public Health, Master of Social Work and Master of Physician Assistant Studies degree programs.

We operate on a hybrid schedule with four in-office days per week (Monday–Thursday). This approach enhances creativity, innovation, communication, and relationship-building, fostering a dynamic and collaborative work environment.

Chamberlain is accredited by the Higher Learning Commission (www.hlcommission.org), an institutional accreditation agency recognized by the U.S. Department of Education. Learn more about Chamberlain at www.chamberlain.edu, and follow Chamberlain on Instagram, Facebook and LinkedIn.

Job Description

Opportunity at a Glance

The role is responsible for promoting student success through accurate and responsive advisement of the experiential learning experience and service-related areas, providing support, coaching and advocacy as needed for students throughout the experiential learning lifecycle. Through a team-based approach, this position is responsible and accountable for maintaining and coordinating experiential learning applications from submission to registration, the advisement of all students and serves as a primary point of contact for the student and experiential learning partners.

Responsibilities

• Maintains complete knowledge and understanding of Chamberlain’s curriculum and programs to support students by providing a thorough review of program and expectations throughout their experiential learning experience.
• Prepares, documents, tracks and reports experiential learning placements and student data to assess student schedule, provide appropriate advising and identify triggers indicating a need for proactive outreach to support student progression.
• Reviews and approves sites and preceptors as appropriate based on academic rubric and escalates to academic team as needed.
• Coaches students to explore alternatives to overcome barriers to experiential learning experience. Makes appropriate resource referrals when necessary.
• Actively fosters relationships with internal functional areas and stakeholders to deliver an optimal student experience.
• Addresses student concerns by utilizing interpersonal and problem solving skills.
• Provides training, guidance, and coaching to peers as needed including sharing leading practices with colleagues.
• Function as a role model for Covista values and fosters a culture of CARE consistent with our mission, vision, and purpose.
• Support approval documentation requirements for student placement working with partners and interdepartmental.
• Collaborative communication and negotiation with partners and preceptors to ensure student success and strong partner relationships.
• Facilitates clinical affiliation agreements and other types of written support with partners to support experiential learning placement.
• Performs other duties as assigned
• Complies with all policies and standards

Qualifications

• Bachelor's Degree Required and
• 3 years customer service or related experience Preferred and
• Experience with healthcare education Preferred and
• Excellent organizational, interpersonal and communication skills Required
• Demonstrated strong critical thinking and problem-solving skills to overcome objections and facilitate negotiations.
• Attention to detail and mental concentration are necessary for accurately performing tasks; ability to adapt to change and balance competing priorities.
• Ability to work a variety of office hours including occasional evenings and weekends.
• Minimal travel may be required.

Additional Information

In support of the pay transparency laws enacted across the country, the expected salary range for this position is between $20.51 and $28.85. Actual pay will be adjusted based on job-related factors permitted by law, such as experience and training; geographic location; licensure and certifications; market factors; departmental budgets; and responsibility. Our Talent Acquisition Team will be happy to answer any questions you may have, and we look forward to learning more about your salary requirements. The position qualifies for the below benefits.

• Health, dental, vision, life and disability insurance
• 401k Retirement Program + 6% employer match
• 15 Days of Paid Vacation Days each Calendar Year
• 12 Paid Holidays + 2 floating holidays

For more information related to our benefits please visit:
https://careers.covista.com/benefits

Equal Opportunity – Minority / Female / Disability / V / Gender Identity / Sexual Orientation