Experienced Travel Consultant

My Kind of Cruise; United States; Remote; GBP 30,000 - 45,000; Full time

Benefits offered by this job

Flexible working hours

Educational opportunities and travel-"

Marketing material

Social media support

Cruise discounts for you, friends and

Job summary

My Kind of Cruise is seeking a Cruise Sales Consultant to work from home, delivering expert advice on a wide range of cruise options and providing exceptional customer service.

You will access extensive resources to help you succeed, build your client base, and promote ancillary products such as insurance, while enjoying flexible hours and a modern home-working setup.

Qualifications

• Minimum of 1 year travel agency sales experience.
• Strong knowledge of cruise products and operator reservation systems.
• Exceptional customer service and communication skills.
• Proficient in Microsoft Office / Google Suite (Chrome, Gmail, Sheets).

Responsibilities

• Engage with clients via phone, email, social media, and live chat to understand cruise preferences.
• Provide tailored cruise recommendations, including ancillary products like insurance.
• Participate in promotional activities to grow your client base.
• Utilise social media platforms to convert enquiries into bookings.

Skills

Cruise product knowledge

Sales experience

Customer service

Communication skills

Tools

Reservation systems

Job description

(Commission-Based Uncapped earning potential., Remote Working)

The Future of Cruising

My Kind of Cruise is transforming how people plan and book their holidays at sea. As the world’s first mobile app to let travellers search, compare and book cruises in under 90 seconds, we are redefining what cruising means for a new generation.

Since launching our first version in January 2022, we have secured investment from Hays Travel, the UK’s largest independent travel agent, which shares our vision of a more accessible, modern cruise experience. Described by Forbes as “the Airbnb of cruises,” we are building a loyal community of customers who value ease, transparency and great value.

Exciting Times Ahead

My Kind of Cruise is now an established online business, growing quickly with ambitious plans to expand our reach, our technology and our team. Every campaign we launch, every channel we optimise and every insight we uncover will shape an industry-first experience, and we’d like you to join us on our journey.

The Role

Are you passionate about travel and eager to help clients plan their dream cruise holidays? As a Cruise Sales Consultant, you'll work from home, providing exceptional customer service and expert advice on

a wide range of cruise options. You'll have access to extensive resources to help you succeed.

Your Responsibilities

• Engage with clients via phone, email, social media, and live chat to understand their cruise preferences.
• Provide tailored cruise recommendations, including ancillary products like insurance.
• Participate in promotional activities to increase your client base.
• Utilise social media platforms to convert enquiries into bookings

About You

• Minimum of 1 year experience in travel agency sales, with a strong sales record.
• Excellent knowledge of cruise products and operatorreservation systems.
• Exceptional customer service and communication skills.
• Proficient in Microsoft Office, Outlook, and/or the Google Suite of products including Chrome, Gmail and Sheets etc.
• Self-motivated, organised, and capable of managing your own business.

Why My Kind of Cruise

Start-ups can be a refreshing environment to work in, and we are no different. Our founder’s outlook means you are trusted to manage your own time with core hours to stay connected. Work-life balance is real here, and so are the perks:

• Flexible working hours to suit your lifestyle.
• Educational opportunities and travel partner discounts.
• Marketing material.
• Social media support.
• Discounts for you, friends and family on all cruises
• Quarterly team get-togethers

Ready to Make Waves?

If you are excited to take our user growth to the next level and help redefine what cruising means for the next generation, we would love to hear from you.