Experienced Technician

Blacks Cliffs Equipment; Heber (UT); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Bonus based on performance

Dental insurance

Free uniforms

Health insurance

Paid time off

Training & development

Vision insurance

Signing bonus

Job summary

Blacks Cliffs Equipment in Heber City, Utah is seeking a Service Technician to deliver excellent customer service through service repairs of agricultural, construction, and turf equipment.

You will troubleshoot, repair, and maintain equipment in shop or on site, using diagnostic tools, and keep service records; must provide own tools and be able to work extended hours with minimal supervision.

Qualifications

• High school diploma or GED required.
• Valid driver's license with acceptable driving record.
• Ability to read and apply technical information from manuals or guides.
• Ability to use computers for time entry and service reports.

Responsibilities

• Troubleshoot, service and repair Ag, construction, and turf equipment.
• Follow customer care standards and provide solutions.
• Repair equipment in shop, field or at customer locations.
• Maintain service reports and paperwork on a computer.
• Communicate equipment status with customers and supervisors.
• Maintain a service vehicle with necessary tools.
• Work time efficiently with minimal supervision.
• Uphold safety policies and wear proper safety equipment.
• Complete training and participate in company programs.

Skills

Tech experience

Diagnostics tools

Technical reading

Time entry & reports

Attendance

Own tools

Extended hours

Education

High school diploma or GED

Driver's license

Job description

Benefits:

• 401(k)
• 401(k) matching
• Bonus based on performance
• Dental insurance
• Free uniforms
• Health insurance
• Paid time off
• Training & development
• Vision insurance
• Signing bonus

Location

Heber City, UT

Reports to

Service Manager

Position Summary

The Service Technician is responsible for delivering excellent customer service through service repairs. This involves answering customers' service inquiries, providing needed repairs in a timely manner, and effectively maintaining the shop area and service vehicles. Black Cliffs Equipment is dedicated to providing a work environment where technicians feel valued and constantly have opportunities to fine tune their skills and abilities. We strive to provide the feedback and training necessary to further your career and help you maintain good standing relationships with customers.

Essential Functions, Duties & Responsibilities

Troubleshoot, service and repair a variety of Ag, Construction and Turf equipment, providing outstanding customer service through your interactions with customers, co-workers and vendors.

• Follow all customer care standards and provide customers with solutions.
• Repair equipment in shop, field or customer location.
• Utilize a computer/laptop to maintain service reports and other necessary paperwork.
• Communicate with customers and supervisors regarding equipment status.
• Maintain a service vehicle with appropriate tools.
• Manage time efficiently and work with minimal supervision.
• Advocate and exemplify safety and safe working habits using proper safety equipment not limited to hand, face and eye protection.
• Accomplish training and participate in the company's strategic programs and projects.
• Complete all work in accordance with company policies, guidelines, and procedures.

Knowledge, Skills, and Abilities

• Mechanic/technician experience - ideally two years' experience, background in equipment repair is a plus..
• Ability to competently use all mechanical and electronic diagnostic tools to complete repairs.
• Ability to find, understand and apply any technical information from computers, manuals of other guides.
• Ability to use computer systems for time entry, preparation of service reports and other necessary paperwork.
• Consistent attendance.
• Must provide own tools.
• Work extended hours with minimal notice.

Education and Experience

• Proof of high school diploma or General Education Degree (GED).
• Proof of driver's license and acceptable driving record.
• Must be able to communicate in English (speak, read, write, and comprehend).

Physical Demands and Working Conditions

• Must be able to lift up to 50 pounds.
• Must be able to accomplish any of the following for long periods of time: sit, walk, stand, climb stairs; reach, lean, twist with product/equipment; push and pull product/equipment.
• Must be able to meet all safety requirements for applicable safety policies.
• Variety in what you repair, tractors, balers, windrowers, etc.
• Note: exposure to extreme fumes, extreme temperatures, high noise level, and dirt.

Employer Provided Benefits

• Competitive hourly pay.
• Excellent benefits package including health, vision, dental, and 401k.
• Paid time off.
• Holiday pay
• Overtime pay.
• Efficiency Bonus
• Tool Bonus

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. It is not intended be an exhaustive list of all responsibilities, duties, and skills required of employees in this classification.

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Experience

• AG EQUIPMENT REPAIR: 2 years (Required)
• CONSTRUCTION EQUIPMENT REPAIR: 2 years (Required)
• ENGINE TROUBLE SHOOTING: 2 years (Required)
• ELECTRICAL DIAGONISTIC: 2 years (Required)
• Mechanical knowledge: 3 years (Required)

Work Location

In person