Experienced Site Supervisor

GardaWorld; McLean (VA); On-site; USD 59,000 - 64,000; Full time

Benefits offered by this job

Uniform provided at no cost

Career growth opportunities

Medical, dental, and vision insurance

401(k) with employer matching

Paid time off and holidays

Disability coverage and life insurance

Job summary

GardaWorld Security is hiring a Tactical Security Officer in McLean, VA. The role focuses on supervising unarmed security staff across various environments, with emphasis on risk awareness and rapid response.

You will lead scheduling, reporting, and post orders while maintaining professional appearance and customer service excellence. Expect a Monday–Friday 7am–3pm schedule with 40 hours per week and open availability for after-hours.

Qualifications

• Minimum 3+ years of supervisory/managerial experience in Security, Military, or Law Enforcement.
• Proven ability to multitask and handle diverse personalities.
• Excellent written and verbal communication skills.

Responsibilities

• Oversees and holds guards accountable, ensuring proper post and patrol coverage.
• Leads regular meetings, enforces standards, and maintains accountability for the team.
• Provide rapid response in critical situations and conduct on-site checks.
• Document incidents and actions taken, and report findings.
• Respond to alarms and monitor access control in assigned location.

Skills

Supervisory leadership

Customer service

Microsoft Office

Communication

Background checks & vetting

Education

High school diploma or GED

Tools

Microsoft Office

Job description

GardaWorld Security Services is Now Hiring a Tactical Security Officer!

Ready to suit up as an Unarmed Tactical Security Supervisor?

What matters most in a role like this is your ability to read the environment, anticipate risk, and act accordingly. Tell us about how your keen sense of observation is one of your greatest strengths.

As a Security Supervisor – Tactical, physical ability is essential as you will be moving around your entire shift, patrolling environments such as retail stores, airports, detention centres, etc.

What’s in it for you:

• Schedule: Mon‑Fri 7am to 3pm. 40 hours per week. Must have open availability outside of standard working hours.
• Competitive hourly wage starting $28.00/ Hr (DailyPay is available for GardaWorld employees!)
• A comprehensive benefits package including medical, dental, and vision insurance plans, a 401(k) retirement savings plan with employer matching contributions, paid time off (PTO) policy, paid holidays, disability coverage, and life insurance options (depending on the hours worked)
• Career growth opportunities at GardaWorld
• Uniform provided at no cost

Responsibilities of Unarmed Tactical Security Supervisor

• The Site Supervisor is the operational employee responsible for personnel in the account. The Site Supervisor provides operational support for the account to include scheduling, payroll, compliance, post order development, performance metrics tracking, training, employee recognition and inspections.
• Effective oral and written communication skills. Proficient computer skills to include Microsoft Office.
• Must consistently maintain good professional appearance. Must have the ability to remain calm and lead the proper response to during crisis and emergency incidents.
• Must have open availability outside of standard working hours. Must be able to hold themselves and others accountable. In addition to managing various types of personalities. Relevant 3 or more years of related supervisory / leadership experience required.
• Oversees and holds guards accountable, ensuring proper post and patrol coverage. Leads regular meetings, enforces standards, and maintains accountability for both the team and themselves.
• Excellent customer service is always your top priority.
• Officers must be warm and approachable while staying vigilant—greeting and acknowledging visitors, customers, top clients, and executives, maintaining eye contact, and staying aware of all entrances and surroundings.
• You observe, survey the area and provide reporting on activity at your assigned location.
• You provide rapid response in critical situations.
• You’re great with reading and writing detailed reports.
• You know when and how to enforce customer procedures, regulations and standards.
• Patrol sensitive areas to spot any suspicious activity
• Verify identities and control access to secure areas
• React quickly to threats or incidents
• Check the proper functioning of alarms and cameras
• Document incidents and actions taken
• Respond to alarms and conduct on-site checks
• Ensure the safety and protection of individuals and property

Qualifications

• At least 3 years of experience with customer service
• At least 1 year of experience with Microsoft Office or Google Suite
• Requires 3+ years of supervisory or managerial experience in Security, Military, or Law Enforcement
• Ability to multitask and synthesize large amounts of information quickly
• Strong verbal and written communication skills
• Must be able to pass an extensive background check, online armed assessments, gun range assessment, drug and physical assessments, and various other trainings to be hired
• Proficient computer skills to include Microsoft Office.
• Must have soft skills and be able to manage various types of personalities.
• Must consistently maintain an excellent uniform appearance.
• First aid certification is an asset

Per contractual agreements with our clients, your professional background must include the minimum of the following in order to be hired:

• You have a high school education or equivalent (GED). Or a college degree/transcript
• You’re able to ace (and pass) an extensive background screening and drug test screening process
• You are at least 21 years of age or older as required by applicable law or contractual requirements.

In the United States, GardaWorld Security remains the only guarding security company to be Certified by Great Place to Work. 26% of our corporate employees started as frontline workers.

If you’re ambitious with an entrepreneurial spirit – someone who wants to be a GardaWorld Ambassador – a promising career awaits you!

GardaWorld Security is a global champion in sophisticated and tailored security solutions, employing and training highly skilled and dedicated professionals across the globe.

Not the job for you? Make sure to check out all our jobs! We also have concierge, surveillance, and even casual roles available.

It is the policy of GardaWorld Security Services to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, veteran status, or disability in accordance with applicable federal laws. In addition, GardaWorld Security Services complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment including, but not limited to hiring, placement, assignment, promotion, termination, layoffs, recalls, transfers, leaves of absence, compensation, and training. It is also the policy of GardaWorld Security Services not to honor requests that employees be assigned on the basis of sex or any other classification protected by law, unless such request is based on a bona fide occupational qualification for that assignment.

Virginia Licensure 11-6404