EXPERIENCED Service Technician / Lead

ScreenMobile of Indianapolis, IN; Freeport (FL); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a Service Technician Lead to enhance their brand locally. This role involves leading a team in the installation of screening products, ensuring quality service and customer satisfaction. Ideal candidates will have experience with screen rooms and pool enclosures, along with strong customer service skills. You will be the face of the company, interacting with clients and leading projects. The position offers opportunities for growth within the company and a chance to work in a dynamic environment. If you are passionate about quality service and leadership, this could be the perfect opportunity for you.

Benefits

Weekends and Holidays Off

Family Discounts

Health Benefits

Retirement Plan

Qualifications

• Experience installing screen rooms and pool enclosures is essential.
• Must be comfortable with technology and customer interactions.

Responsibilities

• Lead a crew in the installation of screening products.
• Measure, manufacture, and install screen products for customers.
• Communicate effectively with customers about work scope and costs.

Skills

Customer Service Skills

Problem Solving Skills

Teamwork

Basic Math Skills

Professional Appearance

Education

Valid Driver’s License

Tools

Hand Tools

Drills

Chop Saw

Job description

Screenmobile is looking to grow and enhance our brand locally and is searching for the right team member to help us make that happen.

We specialize in window, door, patio/porch screen, solar shading products and provide onsite screening services and repair for both residential and commercial locations in the community. The Screenmobile system is backed by 35 years of experience, with 113 locations nationwide and growing. Our customers are our priority, we offer quality products, pricing and service.

Position Overview

As a Service Technician LEAD, you are a critical part of the team. You will lead a crew of 1-4 personnel in the production and installation of screening products for our customers and also be the “face” of the company with in person interactions. It is imperative that you have a strong knowledge of all products as well as show respect and courtesy to all customers.

This position is right for you if you have experience installing screen rooms, screened pool enclosure, and general screening experience.

You will need to be comfortable interacting with customers, be professional and punctual, as well as have experience working with tools and a basic understanding of technology.

We promote from within and are seeking applicants who desire to achieve leadership positions within the company. If you are interested in leading others as a crew lead, this is the right job for you!

This position is located in Freeport, FL.

Specific Responsibilities:

1. Measure, manufacture and install screen products
2. Lead the installation and fabrication of pool enclosure and screen rooms
3. Utilize operating system for scheduling, invoicing and processing payments
4. Communicate with customers about scope of work and cost estimates
5. Ensure the efficient use of materials and maintain adequate stock of necessary inventory
6. Collect payment and/or payment information from customers for work performed
7. Keep company vehicle and equipment properly serviced, clean, and in good working order and condition
8. Perform other duties as needed which may include cross-training in related positions

Job Requirements:

1. Valid Driver’s License
2. Clean driving record
3. Ability to drive a truck pulling a trailer
4. Professional appearance
5. Proficiency to navigate cell phone-based technology
6. Team player who can work independently
7. Experience with hand tools, drills, chop saw, etc.
8. Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio and percent.
9. Excellent customer service skills
10. Problem solving skills/have common sense
11. Take pride in what you do

Physical Demands:

1. Regularly required to stand, use hands and fingers, talk, and hear.
2. Occasionally required to sit, walk, stoop, kneel, crouch, crawl, and climb ladders.
3. Able to sit/stand for prolonged periods of time
4. Able to lift and/or move up to 75 pounds, and move it unaided 50 feet.
5. Able to work outside.

Benefits:

Benefits package varies by location

1. Weekends and holidays off
2. Family discounts
3. Health and Retirement

We are actively interviewing for this position – Apply today and we will follow-up!