Experienced Service Technician - Austinburg, Ohio, United States

Victory Automotive Group; Kentucky; On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical Benefits

Paid Vacation

401(k) with Company Match

Opportunity for Advancement

Professional Workplace

Non-Smoking Workplace

Drug Free Workplace

Job summary

Victory Automotive Group is seeking a Certified and Master Certified Service Technician for our Kentucky location. The ideal candidate will possess a high school diploma or GED, an unrestricted driver’s license, and a commitment to providing world-class customer service.

This role involves diagnosing vehicle issues, maintaining cleanliness during service, and ensuring compliance with regulations. We offer competitive pay, medical benefits, and opportunities for advancement in a professional and drug-free workplace.

Qualifications

• Unrestricted driver’s license and clean driving record are required.
• Experience with dealer-level or large facility is preferred.
• Able to lift heavy objects and work in a fast-paced environment.

Responsibilities

• Diagnose issues based on experience, analysis and testing.
• Maintain cleanliness of vehicles while performing service or repairs.
• Ensure compliance with documentation and safety standards.

Skills

Customer service orientation

Automotive mechanical/electrical knowledge

Technical performance record

Strong communication skills

Education

High School diploma or GED

Job description

Certified and Master Certified Service Technician

Victory Automotive Group is family owned and operated since 1997 with over 50 locations across the United States. We provide the best opportunities for all employees, customers, communities and each manufacturer we represent. Our continued commitment is to improve our dealerships and services to satisfy our customer’s wants and needs 100 percent of the time and always provide a pleasant, informative and professional experience.

Victory Automotive Group is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.

Job Description

We will pay for additional automotive certification training and requirements for Certified and Master Certified Technicians.

The Certified and Master Certified Service Technician services and repairs vehicles following all established standards and procedures. In addition, they may be assigned to conduct pre-delivery service on new vehicles to ensure excellent working order for the customer. We deliver the highest quality service while maintaining the highest level of customer satisfaction.

The ideal candidate has experience which may include: a high school diploma or GED, some post‑secondary automotive training, dealer‑level or large facility experience, and/or any additional certifications, such as certification by the National Institute for Automotive Service Excellence (ASE).

An unrestricted driver’s license and a clean driving record, a strong technical performance record, and strong physical dexterity and stamina to get the job done are required.

They must be able to work productively in a fast‑paced team environment and must have a positive attitude, professional appearance, great communication skills, and the ability to deliver world‑class customer service.

This job description summary outlines core aspects of this position, but additional duties may be required on a routine basis. This job description does not constitute the complete responsibilities for this position.

Responsibilities

• Certified and Master Certified Tech diagnoses issues based on experience, analysis and testing
• Master Certified Tech maintains highest level of training possible
• Maintains cleanliness of vehicles while performing service or repairs
• Ensures that required documentation is complete and is in compliance with regulations and standards
• Follows all shop policy, procedure, safety, and environmental rules
• Attends all staff meetings, trainings, and educational classes as required
• Performs other duties as assigned

Requirements

• High School diploma or GED
• Unrestricted driver’s license and clean driving record
• Professional and dependable
• Safety and customer service oriented
• Basic computer and internet skills
• Able to bend, kneel, squat, stand, and lift heavy objects as needed
• Master Certified Tech should have dealer-level or large facility experience
• Master Certified Tech must have a high level of automotive mechanical/electrical knowledge and work experience

Compensation

• Competitive Pay Based On Experience
• Medical Benefits
• Paid Vacation
• Holidays
• Professional Workplace
• Non-Smoking Workplace
• Drug Free Workplace
• Opportunity for Advancement
• Direct Deposit
• 401(k) with Company Match

The above statements are intended to describe the general nature and level of the work being performed by people assigned to this position. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs as necessary.

We are an Equal Opportunity Employer and a drug free workplace.