Experienced Plumber

CGC Home Services; Novi (MI); On-site; USD 60,000 - 100,000; Full time

Benefits offered by this job

Commission-based pay

Retention bonus $5k

Retention bonus $10k

Job summary

CGC Home Services in Southeast Michigan is seeking a licensed Journeyman Plumber to provide expert residential service plumbing. You will diagnose, repair, and install plumbing systems and fixtures, while building strong customer relationships and driving revenue through service tickets.

The role offers performance-based compensation with no hourly cap, plus retention bonuses and career growth within a high-energy team. Join us to raise service standards across our community.

Qualifications

• Journeyman Plumber license or applicable state/local credentials.
• Proven experience in residential service plumbing.
• Experience installing and servicing tankless water heaters.
• Strong sales and customer service skills.
• Excellent communication and interpersonal skills.

Responsibilities

• Perform residential service plumbing calls and provide exceptional customer experiences.
• Diagnose, troubleshoot, repair, and maintain residential plumbing systems.
• Install, repair, and replace plumbing fixtures, piping, water heaters, and pumps.
• Identify plumbing issues and recommend the best solution for the homeowner.
• Present repair and replacement options and sell plumbing work when appropriate.
• Generate revenue through completed service tickets while maintaining high workmanship standards.
• Accurately document completed work, recommendations, materials, and customer interactions.
• Maintain a clean, professional appearance and service vehicle.
• Follow all safety procedures, codes, and quality standards.
• Communicate effectively with customers, dispatch, management, and team members.
• Collaborate with Water Treatment Division to identify opportunities.
• Mentor and develop less-experienced plumbers and technicians.
• Represent CGC Home Services professionally in the community and homes.

Skills

Journeyman Plumber license

Residential service plumbing

Tankless water heaters

Sales & customer service

Strong communication

Independent work

Job description

CGC Home Services is a high-growth, high-performance plumbing and water treatment company with a relentless focus on serving and impacting our communities within the Southeast Michigan area. Our goal is to be the #1 Kinetico Water Treatment dealer and the largest plumbing company in our market. We are a three-time "TOP PLACES to Work" Company.

To achieve our goals, we need top-tier team members who are ready to dominate in the field, deliver an exceptional customer experience, and help us continue to raise the standard for residential plumbing service.

Who You Are:

You are an experienced, licensed Journeyman Plumberwho takes pride in your craft and refuses to settle for average.

You are confident diagnosing complex plumbing issues, communicating solutions to homeowners, and executing high-quality repairs and installations. You thrive in a fast-paced, high-performance environment where your effort, skill, and results directly impact your earning potential.

You are competitive, self-motivated, accountable, and committed to being the best version of yourself both in the field and in life.

Key Responsibilities:

• Perform residential service plumbing calls and provide exceptional customer experiences
• Diagnose, troubleshoot, repair, and maintain residential plumbing systems
• Install, repair, and replace plumbing fixtures, piping, water heaters, tankless water heaters, pumps, and other plumbing equipment
• Identify plumbing issues and recommend the best solution for the homeowner
• Present repair and replacement options and sell plumbing work when appropriate
• Generate revenue through completed service tickets while maintaining the highest standards of workmanship
• Accurately document completed work, recommendations, materials, and customer interactions
• Maintain a clean, professional appearance and service vehicle
• Follow all company safety procedures, plumbing codes, and quality standards
• Communicate effectively with customers, dispatch, management, and other team members
• Collaborate with our Water Treatment Division and other departments to identify opportunities to better serve our customers
• Help mentor and develop less-experienced plumbers and technicians
• Represent CGC Home Services professionally in the community and inside customers' homes

Performance-Based Compensation:

Commission-Only Pay Structure

We believe our top-performing plumbers should have the opportunity to earn what they're worth.

This position operates on a performance-based, commission-only compensation structure. Your earning potential is directly tied to the work you complete, the value you provide to our customers, and the revenue you generate.

• Earn up to 20% of the collected revenue on completed service tickets
• The more you produce, the more you earn—there is no traditional hourly or salary cap on your earning potential
• Compensation rewards productivity, quality workmanship, customer service, and the ability to successfully identify and complete plumbing solutions
• Plumbers are expected to take ownership of their performance and actively manage their personal production and results

$10,000 Retention Bonus

We invest in people who commit to growing with us.

Qualified new hires are eligible for a $10,000 retention bonus, paid according to the following schedule:

• First Pay Period: $2,000
• 30 Days: $2,000
• 90 Days: $2,000
• 120 Days: $2,000
• 180 Days: $2,000

Retention bonus eligibility, commission rates, payment timing, and all applicable terms are subject to company policy and the applicable compensation agreement.

Skills & Experience We Are Looking For:

• Journeyman Plumber license or applicable state/local credentials
• Proven experience in residential service plumbing
• Strong knowledge of residential plumbing systems and troubleshooting
• Experience installing and servicing tankless water heaters
• Experience with water heaters, sump pumps, toilets, faucets, valves, drains, piping, and other residential plumbing systems
• Ability to accurately diagnose plumbing issues and recommend appropriate solutions
• Strong sales and customer service skills
• Excellent communication and interpersonal skills
• Ability to work independently while also contributing to a high-performing team
• Professional appearance and demeanor
• Strong attention to detail and commitment to quality workmanship

A "Get It Done" Mentality

You take initiative.

You create momentum, generate opportunities, and find a way to win even when it's tough.

You are dissatisfied with the status quo and are always pushing to be #1.

You have an "I have to win" mindset. Quitting or losing is not an option.

Mentor & Uplift Others Around You

Push others to be better.

Support your teammates, share your knowledge, and help develop the next generation of plumbing professionals.

As a Journeyman Plumber, you aren't just responsible for your own success—you help raise the standard for everyone around you.

Lifelong Learner & Growth-Minded

You are always improving and learning from others.

You actively seek out mentorship, coaching, and new techniques to sharpen your skills.

You stay current with plumbing technology, products, codes, and best practices.

What We Offer:

• Commission-only performance pay with the ability to earn up to 20% of collected ticket revenue
• $5,000 retention bonus paid through your first 180 days
• Career Growth Opportunities—we promote from within!
• A Highly Competitive, High-Energy Culture—you will be surrounded by A-players
• Best-in-Class Training & Coaching—we invest in your success
• Industry-Leading Products & Services
• Opportunities to increase your earnings through performance
• A team that rewards accountability, initiative, and results

Ready to Drive Your Career to the Next Level?

If you're a highly competitive, licensed Journeyman Plumber who is ready to grow your career, increase your earning potential, and help us continue to dominate the Plumbing and Water Treatment industry, we want to talk to you.