Experienced Parts Counterperson

Ray Catena BMW of Westchester; City of White Plains (NY); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a dedicated Parts Sales Associate to manage the sales process from customer inquiry to delivery. This role involves working closely with customers to ensure they receive the parts they need while maintaining a friendly and professional demeanor. The ideal candidate will have a strong focus on customer service, excellent organizational skills, and the ability to thrive in a fast-paced environment. With generous benefits including medical insurance, a 401(k) plan, and paid time off, this position offers a great opportunity to grow within a supportive team. If you are passionate about the automotive industry and enjoy helping customers, this could be the perfect role for you.

Benefits

Medical and disability insurance

Life insurance

401(k) retirement plan

Paid vacation

Sick days

Holidays

Qualifications

• High School Diploma or equivalent required.
• Experience with auto parts sales preferred.
• Proficient with computer skills is preferred.

Responsibilities

• Oversee the parts sales process from inquiry to invoicing.
• Communicate with customers about order status and delivery.
• Work with parts manager to locate parts not in stock.

Skills

Customer Service

Organizational Skills

Time Management

Communication Skills

Auto Parts Knowledge

Computer Skills

Education

High School Diploma

Tools

Material Handling Equipment

Computers

Job description

Duties:

• Oversee the parts sales process from customer inquiry to finding the part to invoicing the customer.
• Work with parts manager to locate any parts not in stock.
• Complete special order part requests for any parts that need to be ordered for the customer.
• Communicate with customers on the status of any parts ordered and notify them upon delivery to the dealership.
• Perform other duties as assigned.
• Serve as a stocking clerk as necessary.
• Communicate with staff and customers in a friendly and professional manner.
• Must follow all company safety policies and procedures.
• Understand and follow federal, state, and local regulations applicable to industry.

Qualifications:

• High School Diploma or equivalent required
• Experience with auto parts sales preferred.
• People-focused and obsessed with providing great customer service
• Ability to work in a fast-paced work environment
• Strong organizational and time management skills
• Professional appearance and strong work ethic
• Proficient with computer skills is preferred
• Valid and current Driver's License with the ability to maintain a good driving record.

Physical Requirements & Working Conditions:

• Able to withstand inclement weather, elements while working outside and in shop
• Lift up to 30+ pounds
• Use a variety of material handling equipment such as forklifts, hand trucks, pallets, computers, etc.
• Able to stoop, kneel, crawl, reach and handle parts and equipment

BMW of Westchester Offers Generous Benefits Including:

• Medical and disability insurance
• Life insurance
• 401(k) retirement plan
• Paid vacation, sick days and holidays
• Background check and drug testing performed prior to employment