Experienced Mitigation Team Lead

PuroClean Certified Restoration of Springfield; Springfield (MO); On-site; USD 52,000 - 72,000; Full time

Benefits offered by this job

Online Mobile Courses

Paid Training for Career Advancement

Opportunity to Help People in Times of

Aggressive Competitive Wages

Paid Vacation

Uniform shirts provided

All tools provided

Job summary

PuroClean Certified Restoration of Springfield is seeking a Project Team Leader to manage restoration jobs from start to finish. You will lead a crew, ensure safety procedures, and maintain strong customer communication throughout the project.

Join a team focused on helping families and businesses rebuild after water, fire, mold, or biohazard damage. The role emphasizes leadership, efficiency, and a compassionate approach to customers in times of need.

Qualifications

• Must have minimum 2 years experience as a Team Leader in restoration services.
• Willingness for continued learning and growth.
• Ability to lift at least 50 lbs. and stay active on your feet.
• Clean appearance and professional attitude.
• Must pass a background check and have valid driver's license.

Responsibilities

• Manage and complete jobs ensuring adherence to PuroClean processes.
• Respond to service calls and coordinate job requirements.
• Set up efficient job flow and supervise production work from start to finish.
• Monitor customer needs and maintain clear communication with the office and customers.
• Lead and coach production staff, ensuring safety and quality on site.
• Perform add-on sales and security checks where applicable.

Skills

Team leadership

Lead and coach teammates

Customer satisfaction

Production processes

Safety awareness

Multitasking

Record keeping

Organizational skills

Job description

Benefits:

• Paid time off
• Training & development
• Bonus based on performance

Project Team Leader

MUST HAVE EXPERIENCE TO APPLY - MUST HAVE MINIMUM 2 YEARS EXPERIENCE AS A TEAM LEADER IN RESTORATION SERVICE

Perks

• Online Mobile Courses
• Paid Training for Career Advancement
• Opportunity to Help People in Times of Need
• Aggressive Competitive Wages

Join a team that makes a real difference for families and businesses in their toughest moments. At PuroClean, every day brings new challenges, new skills, and the chance to help people rebuild after water, fire, mold, or biohazard damage.

What we offer

• Family type environment (No Drama)


• Unform shirts provided


• All tools provided


• Paid Vacation


• Fun and energetic crew

Requirements

• No Felonies


• Must Have Restoration Experience


• Must be able to pass a background check


• Valid driver's license


• Drug Test


• Ability to lift 50+ lbs. and stay active on your feet


• Clean appearance and professional attitude


• Be able to work in a crawlspace


• Demo water, mold, and fire damaged building materials


• Trainable on driving a box truck (no CDL required)

Who We Are

PuroClean is a national leader in emergency property restoration, known for stepping in when disaster strikes. Our culture is rooted in servant leadership, teamwork, and compassion. We support each other, grow together, and take pride in serving our customers and community with integrity.

Company and Culture:

PuroClean, a leader in emergency property restoration services, helps families and businesses overcome the devastating setbacks caused by water, fire, mold, biohazard, and other conditions resulting in property damage. We operate with a 'servant-based leadership' mindset and seek to create an environment where our team members can grow both professionally and spiritually through serving our customers, communities, and each other.

Job Position Description:

With a 'One Team' mentality, manage and complete jobs according to PuroClean® processes per workorder. Respond to service calls when needed. Set up and establish efficient job flow, coordinate requirements for the job, complete job documentation, perform and supervise production work, and monitor assigned jobs from start to finish. Follow and enforce all safety procedures on the job site. Monitor all assigned jobs to ensure customer needs are met. Perform sales and marketing activities, including add-on sales and security checks. Communicate and establish relationships with commercial, insurance, and residential customers. Job documentation is completed in a timely and accurate manner. Production costs are maintained at the established rate. Add-on sales are made to customers. Communications to Project Manager, Operations Manager, General Manager or Owner, as appropriate, and customer are timely. Working to ensure all customer needs are met in a kind and sympathetic way, our Project Team Leaders take pride in going above and beyond customer expectations in their times of need by providing a world class level of service which sets up apart from our competitors in the industry.

Responsibilities:

• Managing Customer Satisfaction and representing the brand


• Effectively perform all aspects of the production processes


• Continued development of production skills and expertise


• Financial asset and equipment management


• Following all uniform and policy guidelines in line with the Brand Identity Guide


• Always leaving jobsites with a clean and orderly appearance


• Coaching and training of production staff technicians


• Preventative maintenance on vehicles, equipment and oversight of facility maintenance


• Ensure clear communication with office staff, immediate supervisor and fellow technicians

Qualifications:

• Willingness for continued learning and growth, ability to 'lead and coach' your teammates


• Attention to details in organization, cleanliness and care for facility, assets and equipment


• Aptitude with record keeping, recording information and communicating 'the message'


• Awareness and respect for safety, using care are caution with teammates and customers


• Strength with multitasking and handling deadlines, organizational and leadership skills


• Ability to lift at least 50 lbs. and comfortable on your feet for prolonged periods of time