EXPERIENCED MEDIUM, HEAVY-DUTY TRUCKS & EQUIPEMENT MOBILE SERVICE FIELD TECHNICIAN

World Class Automotive Group; Humble (TX); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Sign-On Bonus

Competitive weekly pay and bonuses

Flexible hours

401(k) plans with company match

Health care – medical, dental and vision insurance

Job summary

World Class Automotive Group is looking for skilled Mobile Service Technicians at Randall Reed’s Planet Ford in Humble, Texas. You will conduct maintenance, diagnosis, and repairs on heavy-duty vehicles while providing excellent customer service.

With a focus on quality support and a competitive pay structure including sign-on bonuses and flexible hours, this position is ideal for candidates with a strong automotive repair background. Join our team and contribute to our outstanding service standards.

Qualifications

• Minimum 5 years of professional automotive repair experience.
• Proven experience as a Mobile Service Technician or similar role.
• Must have a valid driver license and clean driving record.

Responsibilities

• Conduct routine maintenance and inspections on vehicles.
• Diagnose and repair issues in a timely manner.
• Respond to service calls from customers.

Skills

Automotive repair

Mobile Service Technician experience

Mechanical troubleshooting

Effective communication

Customer service mentality

Education

High school diploma or equivalent

ASE certifications or technical school

Job description

Attention Mobile Field Technicians, It’s Time to Join the Best Team on the Planet! TOP PAY, SIGN ON BONUS, & MORE!

Randall Reed’s Planet Ford is seeking skilled and motivated medium, heavy‑duty truck & equipment mobile service field technician. As a Mobile Service Technician, you will play a crucial role performing hands‑on technical work, troubleshooting, and providing excellent customer service in the field.

Job Responsibilities

• Conduct routine maintenance and inspections on medium and heavy‑duty vehicles including heavy‑duty equipment.
• Diagnose and repair issues in a timely and efficient manner. Perform preventative maintenance.
• Respond to service calls from customers in the designated service area.
• Troubleshoot issues on‑site and implement effective solutions.
• Provide technical support and guidance to customers on vehicles and equipment operation and maintenance.
• Maintain accurate records of service calls, repairs, and maintenance activities.
• Generate service reports and documentation for each job.
• Communicate effectively with manager and other team members regarding work status and customer interactions.
• Interact professionally with customers to understand their concerns and address inquiries.
• Provide excellent customer service by ensuring satisfaction with completed repairs and maintenance.
• Stay current with industry trends, product updates, and technological advancements.
• Adhere to all company policies, procedures, safety standards and codes of conduct.

Job Requirements

• Minimum 5 years professional automotive repair experience.
• Proven experience as a Mobile Service Technician or similar role.
• Effective communication and interpersonal skills with the ability to read/comprehend written instructions.
• Strong mechanical troubleshooting skills.
• Positive, friendly attitude, along with a high customer service mentality.
• Ability to work independently and efficiently manage time.
• Willingness to travel within the designated service area.
• Must have a valid driver license, clean driving record and be able to operate manual transmissions.
• All applicants must be able to pass pre‑employment testing, background checks, and drug test.
• High school diploma or equivalent.
• ASE certifications or technical school is a plus.

Total Rewards

• Sign‑On Bonus, Aggressive, competitive weekly pay and bonuses.
• Flexible hours, Paid Holidays, Vacation.
• 401(k) plans with company match.
• Health care – medical, dental and vision insurance plans.
• Life Insurance, short‑term and long‑term disability plans.

Randall Reed’s Planet Ford is an Equal Opportunity Employer. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, sex (including gender identity, sexual orientation, and pregnancy), national origin, age, disability or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate.