Experienced Manager, Management Consulting

BDO USA, LLP; Boston (MA); On-site; USD 140,000 - 170,000; Full time

Benefits offered by this job

ESOP benefits

Total Rewards benefits

Job summary

BDO USA, LLP is seeking an Experienced Manager in Management Consulting to deliver healthcare consulting services, assessing client needs and implementing technology, systems, and operational solutions. The role requires extensive hospital or practice setting experience with EHR or practice management systems.

You will lead large projects, coordinate with senior leadership, and manage budgets, timelines, and deliverables while expanding opportunities for client engagements.

Qualifications

• Bachelor's degree in IT/IS or 8+ years of industry experience with EHR/vendor systems.
• 10 years healthcare industry experience with a vendor or consulting organization.
• Experience with Epic, Cerner, athenaIDX, Allscripts is required or preferred.

Responsibilities

• Consult with clients to identify operational goals and translate needs into detailed requirements.
• Provide leadership on large projects to ensure client satisfaction and meet goals.
• Communicate with senior leadership and client management on budgets and timelines.
• Document current workflows and review/modify designated systems through configuration and testing.
• Ensure engagement expectations and deliverable deadlines are met.
• Prepare action plans, determine system improvements, and implement changes as identified.
• Investigate alternative solutions including vendor analysis and evaluations.
• Identify opportunities for implementation, optimization, upgrades, and ongoing support with MC Business Development.
• Travel up to 100% may be required depending on client needs.

Skills

Executive presence

Client engagement

Communication skills

Leadership

Project management

Healthcare domain knowledge

Education

Bachelor's degree in IT/IS

Eight+ years healthcare IT experience

Tools

Microsoft PowerPoint

Microsoft Office Suite

Visio

SharePoint

Job description

Job Summary

The Experienced Manager, Management Consulting will provide clients healthcare consulting services by assessing the client's business needs, recommending and implementing technology, systems, applications, and operational solutions, and managing deliverables to timeline and budget. The position reflects significant industry experience in a hospital or practice setting with mainstream EHR or practice management systems.

Job Duties

• Consults with clients to identify operational goals and needs then translates the client's needs into detail requirement specifications
• Provides leadership and takes ownership of large projects from start to finish to ensure client satisfaction and to meet the project goals and objectives
• Communicates with BDO senior leadership and client management to meet project budget and target dates
• Documents the current state workflows
• Reviews, analyzes, and modifies designated systems including completing configuration, testing, and documentation
• Ensures client engagement expectations and deliverable deadlines are met
• Prepares and completes action plans, determines system improvements, resolves problems, and implements necessary changes as identified
• Investigates alternative solutions including feasibility using vendor analysis and vendor evaluations
• Identifies new opportunities for implementation, optimization, upgrades, and ongoing application support in conjunction with MC Business Development
• Travel may be an essential requirement for this position (dependent on client requirements) and could require a commitment of up to 100% travel
• Other duties as required

Supervisory Responsibilities

• Supervises the day-to-day workload on assigned engagements and reviews work product

Qualifications, Knowledge, Skills and Abilities

Education

• High School Diploma/GED AND eight (8) or more years of industry experience with EHR/Practice Management vendor systems, required OR Bachelor's degree AND (6) or more years of industry experience with EHR/Practice Management vendor systems, required
• Bachelor's degree in Information Technology or Information Systems, preferred

Experience

• Ten (10) years of healthcare industry experience, with a vendor or consulting organization, or within a large provider-based delivery system, required
• Experience with EHR or practice management system vendors such as Epic, Cerner, athenaIDX, Allscripts, required
• Five (5) years of Epic build/optimization experience, preferred

License(s)/Certification(s)/Affiliation(s)

• Epic Certification, preferred

Software

• Strong Microsoft PowerPoint skills, required
• Proficient in the use of Microsoft Office Suite, especially Visio, required
• Proficient in the use of SharePoint, preferred

Language

• N/A

Other Knowledge, Skills & Abilities

• Executive presence, with the ability to act as primary contact on assigned engagements
• Interpersonal - able to establish and maintain effective, professional relationships with all levels of client staff including senior leadership, BDO employees and the general public
• Presentation - able to communicate information professionally and formally to client through meetings and written presentations
• Leadership - proven ability to proactively lead and develop team to reach project goals and objectives
• Independence - proven ability to manage small to medium projects including development of scope, project plan and timeline, status reports, and other tools to ensure successful client engagements
• Excellent verbal and written communication skills, as well as presentation skills
• Strong analytical and advanced research skills related to industry trends, market competition and technology
• Solid organizational skills, especially the ability to meet project deadlines with a focus on details
• Ability to successfully multi-task while working independently or within a group environment
• Ability to work in a deadline-driven environment, and handle multiple projects simultaneously
• Able to interact effectively with people at all organizational levels of the Firm and with clients
• Build and maintain strong relationships with internal staff members and clients
• Ability to encourage a team environment on engagements, and contribute to the professional development of assigned staff members
• Travel may be an essential requirement for this position (dependent on client requirements) and could require a commitment of up to 100% travel

Individual salaries that are offered to a candidate are determined after consideration of numerous factors including but not limited to the candidate's qualifications, experience, skills, and geography.

National Range: $140,000 - $170,000

NYC/Long Island/Westchester Range: $140,000 - $170,000

Maryland Range: $140,000 - $170,000

At BDO, how we show up matters. We build strong relationships by supporting one another, our clients, and our communities with care, curiosity, and a commitment to helping one another grow and succeed. Here, you'll find meaningful work, leaders invested in your success, and opportunities to build a career around what matters most to you.

Our purpose is to be the people our clients count on to grow with confidence and achieve what matters most. Our values guide how we bring that purpose to life each day. Together, they shape how we work with one another, serve our clients, and create meaningful impact.

BDO provides assurance, tax, and advisory services to clients across the U.S. and around the world. No matter your role, you'll be part of a team helping clients navigate complexity and move forward with clarity.

We are proud to be an ESOP company, offering participants a stake in the firm's success through beneficial ownership and a unique opportunity to enhance their financial well-being. As a qualified retirement plan, the ESOP is a meaningful addition to our comprehensive compensation and Total Rewards benefits* offerings. It also reinforces an ownership mindset that strengthens our connection to one another, our clients, and the future we're building together.

Learn more about our benefits: BDO Total Rewards encompass more than traditional benefits.

*Benefits may be subject to eligibility requirements.

Equal Opportunity Employer, including disability/vets