Experienced Legal Transcription Production Specialist

LTG Investments LLC; Montserrat (MO); Remote; USD 35,000 - 50,000; Full time

Job summary

A recruitment firm specializing in Virtual Assistant placements seeks a skilled assistant for transcript production and quality management. The role involves proofreading, client communication, and managing technology systems within the legal context. Offers a flexible work environment and an opportunity to make a significant impact.

Benefits

Flexible working options

Opportunity to make a positive impact

Qualifications

• Experience in the legal field, preferably in litigation.
• Demonstrated attention to detail and organization.
• Ability to work full-time aligned with U.S. Eastern Standard Time.

Responsibilities

• Proofread transcripts for accuracy in spelling and formatting.
• Track transcript jobs ensuring timely delivery to clients.
• Serve as liaison between attorneys and vendors.

Skills

Attention to detail

Strong English proficiency

Effective communication

Tech-savviness

Tools

Microsoft Word

Adobe Acrobat

RB9/OMTI

Dropbox

Microsoft Teams

Job description

We are a recruitment firm that specializes in connecting skilled Virtual Assistants with business owners for direct hire roles.

Our firm ensures that 100% of the assistant’s salary goes directly to the Virtual Assistants—there are no hidden fees, deductions, or costs for the assistants.

We post job openings for direct hire!

The Role

Key Responsibilities

Transcript Production & Review

• Receive transcript files from offshore vendors and perform line-by-line proofreading for accuracy in spelling, formatting, case style, and honorifics (e.g., Mr./Ms.).
• Format transcripts in Microsoft Word and RB9 (OMTI), ensuring compliance with legal document standards.
• Correct grammar, sentence structure, and inaudibles with contextual judgment, especially in Spanglish, Creole, or heavily accented English.
• Attach client exhibits and supplemental materials to final transcripts in a clean, organized manner.
  
  

Project & Workflow Management

• Track all active transcript jobs, monitoring turnaround timelines and ensuring on-time delivery to clients.
• Coordinate with court reporters and transcription vendors to receive missing files, worksheets, and exhibits.
• Use Dropbox, Microsoft Teams, and shared calendars to manage job assignments and prioritize urgent requests.
• Maintain accurate internal status logs, identifying bottlenecks and escalating issues when needed.
  
  

Client & Vendor Communication

• Provide regular updates to clients on transcript status via email and phone.
• Serve as liaison between U.S.-based attorneys, court reporters, and offshore vendors using WhatsApp, email, and phone systems.
• Ensure all communication is clear, professional, and responsive—especially under time-sensitive conditions.
• Handle high-pressure requests (e.g., "rush transcript needed in 2 hours") with calm, efficient follow-through.
  
  

Quality Assurance & Legal Standards

• Uphold strict quality control measures, reviewing every transcript as a reflection of the YM Legal Services brand.
• Catch small but critical details—e.g., incorrect salutations, wrong party names, formatting inconsistencies—before delivery.
• Understand litigation workflows and court filing procedures to contextualize transcript use and ensure legal compliance.
  
  

Technology & Systems Use

• Operate within RB9/OMTI for transcript finalization and metadata entry.
• Navigate Dropbox, Microsoft Teams, Adobe Pro, and internal calendars to manage work efficiently.
• Set up and use VoIP communication systems (e.g., Google Voice) to receive/transmit U.S.-based client calls.
• Work comfortably in CRM and project management platforms (training provided if needed).
  
  

Ideal Profile

Key Qualifications

• Experience in the legal field, ideally in litigation or deposition support.
• Demonstrated attention to detail – must be naturally thorough and highly organized.
• Strong English proficiency – both verbal and written.
• Ability to work full-time, aligned with U.S. Eastern Standard Time (9:00 AM – 5:00 PM EST).
• Comfortable using software such as Microsoft Word, Adobe Acrobat, Teams, Dropbox, and RB9/OMTI (training provided).
• Ability to handle high-pressure situations and client urgency with calm and effective communication.
• Must be tech-savvy and able to quickly learn new systems and tools.
• Must have reliable internet and access to phone solutions such as Google Voice or CRM-integrated calling.
  
  

What's on Offer?

• Opening within a company with a solid track record of success
• Flexible working options
• Opportunity to make a positive impact