Experienced Leader

Workstream; Memphis (TN); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Competitive pay with bonuses

Health, dental, and vision insurance

401(k) company match

Paid time off

Flexible scheduling

Free meals

Uniforms provided

Scholarship opportunities

Leadership coaching & training

Supportive team culture

Job summary

Chick-fil-A Memphis is seeking a dedicated leader to guide hospitality excellence. You will coach teammates, own your area, and ensure consistent guest experiences that reflect our service standards.

You will build relationships, drive accountability, and contribute to a culture where every shift delivers smiles, efficiency, and teamwork. Leadership pathways and ongoing training are provided.

Qualifications

• Dependable, punctual, and brings a great attitude to every shift.
• Natural leader who serves others, communicates well, and mentors people.
• Strong work ethic with initiative and ownership of results.
• Stays calm under pressure and prioritizes what matters most.
• Attention to detail and pride in doing the little things well.
• Able to stand for long shifts and lift up to 50 pounds.
• ServSafe certification (or willingness to become certified).

Responsibilities

• Lead by example and help create an outstanding experience for every guest.
• Take ownership of your area of the business and see things through to completion.
• Coach, develop, and encourage team members while maintaining high standards.
• Jump in to solve problems, keep things running smoothly, and support the team wherever needed.
• Build strong relationships with your team and help create a positive, accountable culture.
• Look for ways to improve yourself, your team, and the business every day.
• Help bring our mission to life: Be Better. Be Second.

Skills

Dependable

Punctual

Strong attitude

Leadership

Effective communicator

Owns results

Calm under pressure

Attention to detail

Physical stamina

ServSafe certified

Job description

What makes THIS Chick-fil-A Different?

• From the moment you decide to pursue upper level leadership with us, you are provided a "Leadership Roadmap" and provided support at every step of the way to learn how we lead here.
• Accountability, whether it be punctuality, attitude, effort, and any other performance metrics, we actively hold our team accountable. This makes it easier for you to lead with fewer continual callouts and late team members.
• We are always working towards a goal and we feel this brings the team together and gives us a sense of accomplishment rather than just "making it" through another day of work.
• We appreciate you and we show it, through constant innovation in the business to make your life easier, scheduled appreciation days, or just making sure our team is equipped with the emotional skills to show appreciation everyday.

What you'll receive

We believe great people deserve to be taken care of. When you join our team, you can expect:

• Competitive pay with opportunities for raises and performance bonuses**
• Health, dental, and vision insurance (with employer contribution)
• 401(k) with up to a 3% company match
• Paid time off**
• Flexible scheduling and Sundays off
• Free break meals**
• Your first two uniforms and belt provided, plus annual uniform refreshes
• Scholarship opportunities
• Leadership coaching, ongoing training, and clear opportunities for growth
• A team that values respect, support, accountability, and having each other's backs

**Contingent on restaurant performance and team member performance

What you'll do

• Lead by example and help create an outstanding experience for every guest.
• Take ownership of your area of the business and see things through to completion.
• Coach, develop, and encourage team members while maintaining high standards.
• Jump in to solve problems, keep things running smoothly, and support the team wherever needed.
• Build strong relationships with your team and help create a positive, accountable culture.
• Look for ways to improve yourself, your team, and the business every day.
• Help bring our mission to life:Be Better. Be Second.

What we're looking for

• Someone who is dependable, punctual, and brings a great attitude to every shift.
• A natural leader who serves others, communicates well, and enjoys developing people.
• A strong work ethic with a willingness to take initiative and own results.
• Someone who stays calm under pressure and can prioritize what matters most.
• Attention to detail and pride in doing the little things well.
• Ability to stay on your feet throughout a shift and lift up to 50 pounds.
• ServSafe certified (or willing to become certified)

This job posting is for an opportunity at a Chick-fil-A® Restaurant business independently owned and operated by a local franchised Operator. If you choose to apply for this position, you understand and acknowledge that your application and any information included with it will only be submitted to the Operator. Chick-fil-A, Inc. will not receive a copy of your employment application and will not be involved in any decisions regarding whether to hire you.

If you are hired for this position, you also understand and acknowledge that the Operator’s restaurant business will be your employer, not Chick-fil-A, Inc. The Operator is solely responsible for all decisions related to your employment, including hiring, firing, discipline, compensation, scheduling and supervision. You will be a probationary team member whose performance will be evaluated over a 90 day trial period. If you meet expectations you will be offered an official position at the end of this period.

Chick-fil-A’s founder Truett Cathy liked to say “We aren't in the chicken business, we're in the people business!” which is why the corporate mission of Chick-fil-A is to be the world’s most caring company. At Chick-fil-A we are all about meeting and exceeding our guests’ expectations when it comes to great food, genuine hospitality, fast and accurate service, and a clean and safe environment. We continue Truett’s legacy by investing in our customers’ lives and our community.