Experienced Housekeeper Bilingual

Merry Maids; Frederick (MD); On-site; USD 17,908 - 20,664; Full time

Benefits offered by this job

Paid training

Flexible schedule

Opportunities for advancement

Job summary

Merry Maids is seeking a Team Captain/Cleaner to lead and train new team members in cleaning techniques. This position requires bilingual skills in English and Spanish, along with physical stamina. Join a fun and flexible work environment with competitive pay and opportunities for advancement.

Qualifications

• Ability to speak and hear clearly in both English and Spanish.
• Read English and Spanish at an adult level.
• Ability to lift up to 20 pounds.

Responsibilities

• Train new team members on cleaning procedures.
• Inspect cleaning performed by trainees.
• Demonstrate cleaning techniques.

Skills

Bilingual in English and Spanish

Communication

Ability to perform physical activities

Job description

Basic Function

This is a cleaning position and a training position for new Team Members. The trainer will work as a Team Captain or solo cleaner on days when they are not training. Trainees are expected to understand and effectively follow all Merry Maids cleaning techniques and procedures using Merry Maids products and equipment. Candidates must speak both English and Spanish.

Primary Responsibilities

1. Arrive at work on time and in full uniform.
2. Show and review each of the training and safety videotape presentations with a Team Mate Trainee.
3. Demonstrate proper cleaning procedures to each Trainee on-the-job.
4. Ensure all cleaning products and equipment are used properly.
5. Inspect each room after the Trainee has finished cleaning. If cleaning is incorrect, explain the problem and correct the cleaning by example.
6. Review the steps to complete a service report and ensure it is fully filled out and signed.
7. Review daily vacuum maintenance procedures.
8. Show the Trainee where and how to refill the cleaning kit at the end of the day.
9. Complete and review an evaluation report at the end of each day with the franchise owner and/or manager.
10. Clean homes as assigned by the Office Manager or Franchise Owner.
11. Visit customer homes to check on team quality and inspect jobs, as directed by AQS.
12. Meet with customers as needed to ensure quality work is being performed.
13. Work with team members to provide ongoing training as needed.

Secondary Responsibilities

1. Fill in during Team Mate/Captain absences, if necessary.
2. Help maintain a clean and professional appearance of the office.
3. Contribute to a positive work environment and overall team effort.
4. Perform other related duties as assigned or requested.

Supervision Responsibility

Field/Support Personnel

Essential Qualifications

• Ability to speak and hear clearly in both English and Spanish, in person and on the phone.
• Read English and Spanish at an adult level.
• Write clearly in English.

Special Requirements

• Ability to drive a personal car to multiple work sites throughout the day.
• Ability to withstand regular contact with pet hair, dust, mold, mildew, and cleaning solutions.
• Ability to lift up to 20 pounds and perform physical activities such as bending, twisting, kneeling, reaching, pushing, pulling, and carrying.
• Ability to wash all hard surface floors on hands and knees.

This position description outlines the general nature and level of work performed. It is not an exhaustive list of all responsibilities, duties, skills, or conditions associated with this role. The company reserves the right to modify this description as needed, with or without notice. Employment remains at will, and this description does not constitute a contract. Reasonable accommodations will be made for individuals with disabilities.

Compensation: $13-$15 per hour

Looking for a fun place to work, with a flexible schedule and competitive pay? Then come live the Merry Maids life!

As a Merry Maids team member, you will be part of an award-winning company and a close-knit team that works together to provide excellent cleaning solutions and customer service. We offer paid training, a good work/life balance, and opportunities for advancement, including roles such as team captain, trainer, quality assurance supervisor, or manager.

We aim to improve our clients' lives by allowing them more time for family and activities. As trusted in-home professionals, we build strong relationships with our clients and are often considered part of their extended families.

Ready to create brighter days for yourself and our customers? Apply today!

This franchise is independently owned and operated. Your application will go directly to the franchisee, who will handle all hiring decisions. Please direct employment inquiries to the franchisee, not The ServiceMaster Company, LLC.