Experienced Higher Ed Salesforce Architect (with Salesforce Education Cloud experience)

ZipRecruiter; New York (NY); Remote; USD 100,000 - 140,000; Full time

Job summary

A leading recruiting platform is seeking an Experienced Higher Ed Salesforce Architect to design and implement Salesforce solutions tailored for higher education. This remote position requires extensive experience in Salesforce architecture, including specific knowledge of Education Cloud and integrations. The ideal candidate has a strong background in higher education processes and is equipped to lead cross-functional teams in developing effective strategies. Strong mentorship abilities are also essential.

Qualifications

• 7+ years of experience in Salesforce architecture, including 3+ years in a Higher Education setting.
• Deep knowledge of Salesforce Education Cloud and core products.
• Salesforce Architect certifications (Application & System Architect, CTA) preferred.

Responsibilities

• Architect and implement enterprise-level Salesforce solutions leveraging Education Cloud.
• Lead the integration of Salesforce with campus systems.
• Mentor junior admins and developers on Salesforce architecture.

Skills

Salesforce Architecture

Education Cloud

Apex

Lightning Web Components

SOQL

Salesforce integrations

Salesforce DevOps tools

Education

Bachelor's degree in Computer Science or related field

Tools

Sales Cloud

Service Cloud

Mulesoft

Job description

Overview

Job Title: Experienced Higher Ed Salesforce Architect

Client Industry: Information Technology

Location: Remote

Job Status: Full time (40 hours per week) schedule on a Contract

Position Summary

The Salesforce Architect for Higher Education is responsible for the strategic design, architecture, and implementation of the Salesforce platform and associated technologies in support of student lifecycle management, advancement, recruiting, alumni engagement, and internal operations. This role will serve as the technical and functional leader for Salesforce development across institutional units and will work cross-functionally to ensure cohesive and scalable solutions aligned with higher education needs.

Primary Duties and Responsibilities

• Architect and implement enterprise-level Salesforce solutions leveraging Education Cloud and other Salesforce products.
• Design and maintain the Salesforce data model (EDA or custom) to support student lifecycle, advancement, and engagement strategies.
• Lead the integration of Salesforce with campus systems (SIS, LMS, IAM, ERP).
• Collaborate with functional teams (Admissions, Advancement, Advising, IT, etc.) to translate business requirements into scalable, maintainable solutions.
• Ensure platform governance, security, and data privacy compliance (FERPA, GDPR, etc.).
• Provide leadership in Salesforce best practices, DevOps, CI/CD, and code quality.
• Stay abreast of Salesforce product releases and propose adoption of new features.
• Lead platform lifecycle planning, including sandbox management, testing strategies, and release management.
• Define and enforce technical standards, documentation, and architectural blueprints.
• Mentor junior admins and developers and serve as a thought leader in Salesforce architecture.

Minimum Skills, Knowledge, and Ability Requirements

• Bachelor's degree in Computer Science, Information Systems, or related field.
• 7+ years of experience in Salesforce architecture, including 3+ years in a Higher Education setting.
• Deep knowledge of Salesforce Education Cloud, EDA (Education Data Architecture), and core Salesforce products (Sales Cloud, Service Cloud, Experience Cloud).
• Experience with Salesforce integrations (Mulesoft, REST/SOAP APIs, middleware).
• Strong understanding of Salesforce licensing models and platform capabilities.
• Proficiency in Apex, Lightning Web Components, Flows, and SOQL.
• Experience with Salesforce DevOps tools (Copado, Gearset, AutoRABIT, etc.).
• Salesforce Architect certifications (Application & System Architect, CTA).

Qualifications

• Experience with third-party products in higher ed: TargetX, UC Innovation, FormAssembly, Blackthorn, Affinaquest, etc.
• Familiarity with campus systems (Banner, Workday, PeopleSoft, Canvas).
• Experience leading Salesforce implementations or migrations in higher ed institutions.
• Strong understanding of higher education processes: admissions, financial aid, student success, and alumni relations.
• Salesforce Certified Education Cloud Consultant.
• Experience with data analytics and Einstein/CRM Analytics.

Remote work