Experienced General Motors Technician

Courtesy Chevrolet Phoenix; Phoenix (AZ); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Paid time off

Employee discounts

Comprehensive health benefits

401(k) retirement savings plan

Career growth opportunities

Family atmosphere

Job summary

Courtesy Automotive Group in Phoenix seeks an experienced GM Technician to diagnose, maintain, and repair GM vehicles to GM and dealership standards.

You will use GM diagnostic tools, complete warranty and recall work, and document repairs while delivering excellent customer service.

Qualifications

• Minimum 3 years of automotive technician experience.
• Previous GM dealership experience preferred.
• Valid driver's license with acceptable driving record.
• Ability to diagnose and repair complex mechanical and electrical issues.
• Strong understanding of computerized vehicle systems.
• Ability to operate diagnostic scanners and specialty shop equipment.

Responsibilities

• Perform diagnostics, maintenance, and repairs on General Motors vehicles.
• Utilize GM diagnostic equipment and service information to identify and correct vehicle concerns.
• Complete warranty, recall, and customer-pay repairs according to GM guidelines.
• Perform engine, transmission, drivability, electrical, HVAC, steering, suspension, and brake repairs.
• Conduct multi-point vehicle inspections and document findings accurately.
• Communicate repair needs and recommendations to service advisors and management.
• Ensure repairs are completed efficiently and meet quality standards on the first visit.
• Maintain ASE and GM certifications as required.
• Follow all safety procedures and dealership policies.
• Maintain a clean, organized, and safe work environment.
• Properly document labor operations and repair orders.
• Participate in manufacturer-required training and continuing education.

Skills

GM vehicles

Diagnostic skills

Electrical systems

Teamwork

Communication

Education

High school diploma or GED

Automotive technical school training

ASE Certifications

Tools

GM diagnostic equipment

GM service information

Job description

About Us:

Courtesy Automotive Group is a family-owned and operated business since 1955. At Courtesy, we are more than just a dealership – we are a trusted automotive partner dedicated to providing an exceptional experience to our customers. With a proud legacy spanning several decades, we are committed to delivering excellence in every aspect of the automotive journey. We believe in transparency, customer satisfaction, and fostering a positive environment for both our team members and clients.

Position Summary

We are seeking an experienced and highly skilled General Motors Technician to join our service team. The ideal candidate will possess strong diagnostic and repair skills, a commitment to quality workmanship, and experience working with GM vehicles and systems. The technician will be responsible for diagnosing, maintaining, and repairing vehicles in accordance with General Motors and dealership standards while delivering exceptional customer satisfaction.

Essential Duties and Responsibilities

• Perform diagnostics, maintenance, and repairs on General Motors vehicles.
• Utilize GM diagnostic equipment and service information to identify and correct vehicle concerns.
• Complete warranty, recall, and customer-pay repairs according to GM guidelines.
• Perform engine, transmission, drivability, electrical, HVAC, steering, suspension, and brake repairs.
• Conduct multi-point vehicle inspections and document findings accurately.
• Communicate repair needs and recommendations to service advisors and management.
• Ensure repairs are completed efficiently and meet quality standards on the first visit.
• Maintain ASE and GM certifications as required.
• Follow all safety procedures and dealership policies.
• Maintain a clean, organized, and safe work environment.
• Properly document labor operations and repair orders.
• Participate in manufacturer-required training and continuing education.

Qualifications

Required

• Minimum 3 years of automotive technician experience.
• Previous experience working in a General Motors dealership preferred.
• Valid driver's license with acceptable driving record.
• Ability to diagnose and repair complex mechanical and electrical issues.
• Strong understanding of computerized vehicle systems.
• Ability to operate diagnostic scanners and specialty shop equipment.

Preferred

• General Motors World Class Technician status.
• GM EV (Electric Vehicle) Certification.
• ASE Certifications.
• High school diploma or GED.
• Automotive technical school training.

Knowledge, Skills, and Abilities

• Advanced diagnostic and troubleshooting skills.
• Strong knowledge of GM vehicle systems and repair procedures.
• Ability to efficiently manage multiple repair orders.
• Excellent attention to detail.
• Effective communication and teamwork skills.
• Ability to work independently with minimal supervision.
• Commitment to customer satisfaction and quality workmanship.

Physical Requirements

• Ability to stand, bend, kneel, stoop, and lift up to 50 pounds regularly.
• Ability to work in a shop environment with exposure to noise, chemicals, and varying temperatures.
• Ability to operate vehicles with both automatic and manual transmissions.

Performance Expectations

• Meet or exceed productivity and efficiency goals.
• Maintain low comeback percentages.
• Achieve customer satisfaction targets.
• Complete required GM training and certification requirements.
• Adhere to all dealership, manufacturer, and safety standards.

What We Have To Offer:

• Paid time off
• Employee discounts.
• Comprehensive benefits such as health, dental, and vision insurance.
• Company-sponsored life insurance.
• 401(k) retirement savings plan.
• Opportunities for career growth and advancement.
• Values-driven culture built on professionalism, integrity, and a fun family atmosphere

We hire the best and brightest from all races, nationalities, and sexes. We don’t make decisions based on any protected characteristic.