Experienced Field Service Representative

Boeing; Fort Carson (CO); On-site; USD 86,000 - 116,000; Full time

Job summary

Boeing is seeking an Experienced Field Service Representative to provide technical field support for CH-47 aircraft on a global scale. Training starts at Fort Carson, CO, with future assignments as contracts require. You must be willing to travel domestically and internationally and possibly relocate to meet customer needs.

You will troubleshoot multiple systems, coach customers on maintenance procedures, and prepare concise reports. U.S. citizenship and the ability to obtain a U.S.

Qualifications

• Minimum of 5 years maintaining CH-47/MH-47 or international Chinook variants.
• Willing to deploy/travel domestically and internationally on short notice.
• Must possess a current US Passport.
• Export control: U.S. Person as defined by 22 C.F.R. §120.62.

Responsibilities

• Perform troubleshooting procedures for multiple systems and provide customer-focused field support.
• Interpret technical documents and monitor product performance; train customers in informal/on-the-job settings.
• Respond to operational issues by diagnosing and resolving maintenance events; communicate findings clearly.

Job description

Experienced Field Service Representative Company: Boeing Aerospace Operations Boeing Global Services (BGS) is seeking an Experienced Field Service Representative for technical field support of the CH47 Heavy Lift aircraft. A successful candidate is technically proficient and has good relationship skills and an ability to coach others in maintaining the CH47 helicopter. This position may be located at various global locations. The position will initially start in Fort Carson, CO for training and eventually transition to an assignment as dictated by contract requirements. You are applying for a Field Operations position where our employees must be willing and able (potentially short-notice) to travel to a variety of locations (domestic and/or international) to meet the needs of our customers. Field Operations employees may be required to relocate to another Field Operations location based on customer needs and/or management requirements. Specific contracts supported by Field Operations could require employees to perform a deployment to a US DOD contingency operation. Employees associated with these specific contracts must be able to pass military contractor health standards for deployment.

Position Responsibilities

Perform troubleshooting procedures for multiple systems Provide customer focused technical field support of CH47 aircraft for Boeing's customers on a global scale Aid the customer in troubleshooting procedures for drives, propulsion, pneudraulic, electrical and armament systems Resolves maintenance and operational issues Interprets technical documents and monitors product performance Develop and conduct ad hoc training in an informal/on-the-job training environment Respond to operational issues by interpreting technical documents to identify, diagnose and resolve issues in support of scheduled and unscheduled maintenance events Collaborate with company organizations to isolate equipment problems not detected by diagnostics and standard documentation Collect technical data and evaluates maintenance procedures to address potential support issues Manage field office resources and maintains company presence Prepare and submits required data using various reporting methods using strong written and oral communication skills Able to interface with all levels of customer organizations Capable of interpreting technical drawings and data to apply knowledge in rectifying aircraft mechanical and electrical issues Familiar with MS office and capable of concise reporting and remote communications Applicable and appropriate educational/certification credentials from an accredited institution and/or equivalent experience is required.

Basic Qualifications (Required Skills/Experience)

Minimum of 5 years of experience maintaining US Army CH-47/MH-47 or International variant Chinooks At the sole discretion of leadership, must be willing and able (on potentially short notice) to deploy/travel to a variety of locations (domestic and international) and for a variety of deployment durations to meet customer needs and the statement of work. Unless compelling reasons exist, failure to deploy/travel will be considered as a resignation. At the sole discretion of leadership, must be willing and able to relocate to a variety of locations (domestic and international) to meet customer needs and the statement of work. Failure to relocate will be considered as a resignation. Must possess a current US Passport Conflict of Interest: Successful candidates for this job must satisfy the Company's Conflict of Interest (COI) assessment process Drug Free Workplace: Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies.

Pay is based upon candidate experience and qualifications, as well as market and business considerations. Summary pay range: $85,850 - $116,150

Language Requirements: Not Applicable Education: Not Applicable Relocation: Relocation assistance is not a negotiable benefit for this position. Export Control Requirement: This position must meet U.S. export control compliance requirements. To meet U.S. export control compliance requirements, a “U.S. Person” as defined by 22 C.F.R. §120.62 is required. “U.S. Person” includes U.S. Citizen, U.S. National, lawful permanent resident, refugee, or asylee. Safety Sensitive: This is not a Safety Sensitive Position. Security Clearance: This position requires the ability to obtain a U.S. Security Clearance for which the U.S. Government requires U.S. Citizenship. An interim U.S. Secret Clearance Pre-Start and final U.S. Secret Clearance Post-Start is required. Visa Sponsorship: Employer will not sponsor applicants for employment visa status. Contingent Upon Award Program This position is not contingent upon program award Shift: Shift 1 (United States of America)

Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law. EEO is the law Boeing EEO Policy Request an Accommodation Applicant Privacy Boeing Participates in E – Verify E-Verify (English) E-Verify (Spanish) Right to Work Statement Right to Work (English) Right to Work (Spanish)

Boeing is committed to protecting, connecting and exploring our world and beyond, safely and sustainably. From the seabed to outer space, you can contribute to work that matters with a company where diversity, equity and inclusion are shared values. We’re committed to fostering an environment that’s welcoming, respectful and inclusive of every teammate, with great opportunity for professional growth. Find your future with us.