Experienced Dock & Door Mechanic - Field Service

Towlift, Inc.; Cleveland (OH); On-site; Full time

Job summary

Towlift, Inc. offers a position as an Experienced Dock & Door Mechanic. This role entails responsible diagnosis and repair of loading docks and related equipment. With a competitive pay structure and benefits package, candidates will join a respected 3rd generation family-owned company committed to safety and employee development.

Benefits

Comprehensive medical, dental, vision benefits

Paid training and development opportunities

Annual boot and safety glasses reimbursement

Tool loan program

Competitive pension plan

Paid holidays, vacation, and personal days

Laundered uniforms

Technology: iPad, laptop, and iPhone

Qualifications

• 2+ years of maintenance experience in service technician.
• Comprehensive knowledge of electrical systems up to 480 volts.
• Welding experience preferred.

Responsibilities

• Diagnoses and troubleshoots customer breakdowns.
• Performs routine scheduled maintenance.
• Maintains a company service vehicle and parts inventory.

Skills

Customer Relations

Technical Support

Maintenance

Electrical Systems

Education

High School Diploma or equivalent

Vocational or technical training

Job description

Experienced Dock & Door Mechanic - Field Service

Join to apply for the Experienced Dock & Door Mechanic - Field Service role at Towlift, Inc.

Experienced Dock & Door Mechanic - Field Service

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Experienced Dock & Door Service Mechanic

Compensation Range: $27 - $34, $2,000 Sign-on Bonus

Contact: Sarah Kauffman | [e-mail] | 216-906-2240

WHY JOIN TEAM TOWLIFT?

• We are a 3rd generation family-owned company.
• Core values shape our culture and drive us to deliver the best for our employees and customers. We uphold a culture of:
• Positivity
• Teamwork
• Self-development
• Integrity
• Community service
• Safety
• We offer paid-on-the-job training, development and advancement opportunities from Certified Dealer Trainers.
  
  

Job Summary

Dock & Door Technician is responsible for the diagnosis and repair of loading docks, industrial doors, high-speed doors, compactors, balers, and other warehouse equipment at our customer locations. The Dock & Door Technician will be provided a company service truck with parts inventory to provide repairs.

Essential Functions

• Answers phone calls from technicians and customers, providing technical support to fix issues.
• Diagnoses and troubleshoots customer breakdowns; provides proper repairs to minimize equipment downtime and initiates estimates for repairs on site.
• Performs routine scheduled maintenance including, but not limited to, standard inspections, repairing and replacing defective parts, lubricating parts, and repairing electrical equipment.
• Perform planned maintenance services and breakdown repairs.
• Maintain a company service vehicle and parts inventory.
• Ability to work in various heights and confined spaces.
• Ability to work safely on a ladder.
• Perform in a team environment.
• Reports any safety violations or incidents to the dispatcher/supervisor immediately.
• Must be dependable, punctual, and able to maintain a good attendance record.
• Maintains professionalism on the job at all times.
• Is reliable and punctual in reporting for work as scheduled.
• Maintain positive customer relations and approach all situations in a tactful and professional manner.
• Other duties as assigned.
  
  

Position Qualifications

EDUCATION

• High School Diploma or equivalent. Vocational or technical training preferred.
  
  

Experience

• 2+ years of maintenance experience in a service technician servicing commercial doors and docks.
• Other maintenance experience will be considered (military, automotive/diesel, building maintenance, etc.)
• Comprehensive knowledge of electrical ac/dc systems up to 480 volts, hydraulic, and mechanical operations.
• Welding experience is preferred.
• Ability to operate forklifts and scissor lifts.
• Dock leveler and roll-up door experience preferred.
• Additional training will be provided.
  
  

Additional Requirements

• Have a valid driver’s license and a safe driving record. Ability to tow a trailer preferred.
• Occasional overnight traveling may be required. Some weekends and after-hours work may be required.
• Strong written and verbal communication skills with the ability to convey information to internal and external customers in a clear and concise manner.
• Basic computer knowledge.
  
  

Benefits

• All shifts Monday - Friday 7:00 am - 3:30 pm
• $2,000 sign-on bonus and referral bonus opportunities
• Competitive pay
• Comprehensive benefits include medical, dental, vision, with a competitive Pension plan. PTO and sick time in the first year, and 10 paid company holidays.
• Tool loan program
• Annual Boot, Safety Glasses, and Gym Reimbursement Programs
• Company provided:
• For Field Technicians - Modern service van: Including fuel card and maintenance
• Laundered uniforms
• Technology: iPad, laptop, and iPhone
• Specialized tools
• PPE
• And so many more perks when you join the Towlift team!
  
  

Towlift is an equal opportunity employer offering a competitive salary in addition to a comprehensive program of employee benefits. We offer medical, dental, prescription drug, vision, life insurance, short-term disability, pension, and profit sharing. We also offer additional voluntary life insurance and long-term disability. Paid holidays, vacation, personal paid days, and educational assistance are also available.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Commercial and Service Industry Machinery Manufacturing

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