Experienced Critical Power Field Technician (UPS Field Engineer)

Pearce Services; Newark (NJ); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Comprehensive health benefits

401(k) retirement plan with company match

Tuition reimbursement

Job summary

Pearce Services is seeking an Experienced Critical Power Field Technician (UPS Field Engineer) in Newark, New Jersey. The role involves delivering preventive maintenance, troubleshooting, and battery services on uninterruptible power supply (UPS) systems in mission-critical environments.

The ideal candidate will have a military background or related technical experience and a strong understanding of electrical systems. The position offers a family-friendly culture with competitive compensation and benefits, including medical, dental, and a 401(k) plan.

Qualifications

• Minimum 3+ years of hands-on experience servicing UPS systems.
• Military veterans with technical backgrounds are encouraged to apply.
• Strong understanding of electrical systems and battery technologies.

Responsibilities

• Perform preventive maintenance and repairs on UPS systems.
• Diagnose and troubleshoot complex electrical issues.
• Respond to emergency service calls.

Skills

Hands-on experience with UPS systems

Ability to read electrical schematics

Strong customer-facing communication skills

Understanding of AC and DC electrical theory

Tools

Multimeters

Power quality analyzers

Job description

Experienced Critical Power Field Technician (UPS Field Engineer)

Newark, New Jersey, United States

Pearce is a leading technology-enabled provider of asset management solutions for mission‑critical electromechanical infrastructure throughout North America. Pearce provides technical maintenance, repair, operations, and engineering services for uninterruptible power supply (UPS) systems, backup power generators, battery energy storage systems (BESS), critical cooling systems, and other electrical and mechanical infrastructure across end markets such as renewable energy, telecom, and data centers.

Your Impact

As a UPS Field Service Engineer you will deliver preventive maintenance, emergency service, commissioning support, and battery services on UPS systems, DC power systems, battery plants, PDUs, and static transfer switches in mission‑critical environments including data centers, telecommunications facilities, healthcare facilities, and industrial sites. You will diagnose complex power system issues, restore equipment, and build long‑term customer confidence through professionalism and technical expertise.

Core Responsibilities

• Perform preventive maintenance, inspections, testing, troubleshooting, and repairs on UPS systems, battery plants, DC power systems, PDUs, STS units, inverters, and related critical power equipment.
• Diagnose electrical and control system faults using schematics, test equipment, manufacturer documentation, and industry best practices.
• Install, commission, and replace UPS systems, battery strings, battery monitoring systems, maintenance bypass equipment, and associated power infrastructure.
• Respond to emergency service calls and restore customer systems to operational status while maintaining safety and quality standards.
• Perform battery testing, capacity testing, failure analysis, and lifecycle replacement services.
• Complete service reports, maintenance documentation, and customer communications accurately and professionally.
• Develop strong customer relationships through technical expertise, responsiveness, and exceptional service delivery.
• Mentor junior technicians and support field training efforts.
• Maintain compliance with OSHA, NFPA 70E, company safety procedures, and customer site requirements.
• Support additional field service activities as business and customer needs evolve.

Core Experience and Qualifications

• Military veterans with backgrounds in electronics, avionics, communications, radar, power generation, electrical maintenance, nuclear power, or related technical specialties are highly encouraged to apply.
• Minimum 3+ years of hands‑on experience servicing UPS systems, battery systems, DC power equipment, generators, switchgear, data center infrastructure, or other mission‑critical electrical infrastructure.
• Experience supporting equipment from manufacturers such as Eaton, Vertiv/Liebert, Schneider Electric/APC, Mitsubishi, Toshiba, ABB, or comparable critical power platforms.
• Strong understanding of AC and DC electrical theory, power distribution systems, and battery technologies.
• Ability to read and interpret electrical schematics, wiring diagrams, and technical documentation.
• Experience using multimeters, power quality analyzers, battery testing equipment, and other diagnostic tools.
• Demonstrated ability to independently troubleshoot and resolve complex electrical and electronic system failures.
• Strong customer‑facing communication skills with the ability to explain technical findings to technical and non‑technical stakeholders.
• Proven commitment to safety, quality workmanship, and professional accountability.
• Valid driver’s license with an acceptable driving record and willingness to travel within the assigned service territory.
• Capable of lifting, carrying, pushing, and/or moving equipment and materials weighing up to 100 pounds.
• Comfortable working in confined or restricted‑access areas and around energized electrical equipment.
• Willingness to participate in an on‑call rotation and respond to customer emergencies as required.
• Ability to obtain and maintain security clearance for customer facilities.

What We Offer

Pearce offers a family‑friendly and innovative culture with opportunities for growth, competitive compensation, comprehensive health benefits including medical, dental, vision, flexible spending accounts, HSA option, paid vacation and holidays, a 401(k) retirement plan with company match, life insurance, tuition reimbursement, and professional development training. A company vehicle, phone, laptop or tablet and all necessary tools and safety equipment will be provided as required for the role.

Equal Opportunity Employer

We are an equal‑opportunity employer. All aspects of employment—including hiring, promotion, discipline, or discharge—are based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, nationality, ancestry, physical or mental disability, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.