Experienced Crew Chief

ServiceMaster Clean of Fraser Valley; Elgin (IL); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking an Experienced Crew Chief to lead restoration projects and enhance customer satisfaction. This role is crucial in coordinating and executing production processes, ensuring quality control, and fostering a positive experience for clients. The ideal candidate will thrive in a dynamic environment, managing a team while adhering to safety guidelines. If you are proactive, service-oriented, and ready to make a meaningful impact in people's lives, this is the perfect opportunity for you. Join a dedicated team that values stability and growth while making a difference in the community.

Benefits

Competitive compensation

Service to the Community

Being Part of a Team

Stability & Growth

Qualifications

• 1+ year experience in cleaning, restoration, or construction is preferred.
• Valid driver's license and ability to lift 50+ pounds regularly.

Responsibilities

• Coordinate and perform production processes while ensuring quality control.
• Manage customer satisfaction and communicate project progress effectively.

Skills

Customer service

Team management

Communication

Physical stamina

Education

High school diploma/GED

Tools

Cleaning agents

Restoration equipment

Job description

SERVPRO of Elgin/Northwest Kane County is hiring an Experienced Crew Chief!

SERVPRO of Elgin/Northwest Kane County offers:

• Competitive compensation

And more!

As the front-line representative of the SERVPRO brand, the Crew Chief demonstrates the company’s Here to Help commitment to customers and clients. This is done by coordinating, monitoring, and performing work activities on projects to successfully fulfill service needs and facilitate a positive customer experience.

Key Responsibilities

• Coordinate and perform production processes as scheduled and ensure quality control
• Manage the customer and client experience and overall customer satisfaction tracked with online reviews
• Communicate clear expectations to restoration technicians and supervise their activities
• Document a detailed and accurate job file to support the services provided
• Manage labor and consumable item usage on assigned projects
• Communicate with restoration project manager and office staff on project progress and issues throughout the job cycle

Additional Responsibilities

• Communicate and follow all OSHA guidelines for job safety
• Manage assets by protecting and using equipment and materials properly
• Coach and train restoration technicians

Position Requirements

• Valid driver’s license
• High school diploma/GED (preferred)
• At least 1 year of experience in cleaning, restoration, or construction
• IICRC certification a plus, not required
• Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
• Ability to climb ladders, work at ceiling heights, work in tight spaces (i.e. crawl spaces, attics)
• Ability to repetitively push/pull/lift/carry objects
• Ability to work with/around cleaning agents

Each SERVPRO Franchise is Independently Owned and Operated.

All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated Servpro Franchise. Servpro Franchise employees are not employed by, jointly employed by, agents of or under the supervision or control of Servpro Industries, LLC or Servpro Franchisor, LLC (the Franchisor), in any manner whatsoever. All Sample Forms provided by Servpro Industries to Servpro Franchises should be reviewed and approved by the Franchise’s attorney for compliance with Federal, State and Local laws. All Sample Forms are provided for informational purposes and Servpro Franchises may choose whether or not to use them.

Compensation: $19.00 - $26.00 per hour

Picture yourself here fulfilling your potential.

At SERVPRO, you can make a positive difference in people’s lives each and every day! We’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO career opportunities near you is easy! We look forward to hearing from you.

All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.

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WHY CONSIDER A CAREER WITH SERVPRO?

• Service to the Community
• Being Part of a Team
• Stability & Growth
• The Sales Manager does a great job working with customers. The overall job experience is great, with many tasks that involve face to face life experiences.