Experienced AV Installation Technician

MediaNet AV; Stow (OH); On-site; USD 48,000 - 72,000; Full time

Benefits offered by this job

401(k) match

Cell phone allowance

Health, vision, and dental insurance

Paid time off and holidays

Job summary

MediaNet AV is seeking an Experienced Audio, Video and Lighting Installation Technician to support installation projects and post‑install client training. This hands‑on role includes configuring systems, following project designs, and ensuring high quality site close‑out.

You will also manage inventory, ensure safety and tidy workspaces, and contribute to ongoing customer satisfaction. Ideal candidates will have strong AV installation skills, experience with Q‑SYS and Dante, and a proactive,

Qualifications

• Experience in AV installations including Q-SYS and cable management.
• Strong communication and training skills for customer sessions.
• Ability to work independently and within a team.
• Detail-oriented and proactive in ensuring client satisfaction.

Responsibilities

• Review system designs and SOWs for upcoming projects and provide preliminary programming of components.
• Follow cable schedules, document paths, and assist with terminal testing as needed.
• Perform on-site installation tasks, configure systems, and provide client training and support.
• Maintain inventory of van and warehouse cables and allocate supplies to job sites.
• Arrive for daily kickoff and respond to calls/emails promptly; represent MediaNet AV professionally.
• Set personal development goals and pursue required certifications within stated timelines.

Skills

Q-SYS

Cable management

AV installations

Client training

Communication

Tools

Dante

CTS

Job description

Job Title: Experienced Audio, Video and Lighting Installation Technician

About MediaNet AV

MediaNet AV is a dynamic, innovative company providing professional audio, video, and lighting solutions. We are dedicated to fostering a collaborative, supportive work environment where team members are valued and encouraged to grow. At MediaNet AV, you'll be part of a team that delivers exceptional service and cutting-edge technology to clients, making a real impact in the AV industry.

Role Overview

The AVL Installation Technician plays a key role in supporting installation projects, training clients post-installation, and providing ongoing support as they use AV systems. This position involves hands‑on installation tasks, technical configuration, and a commitment to customer satisfaction and quality service. Tasks vary by project, a strong applicant is flexible, troubleshoots efficiently, and is a positive reflection of MediaNet AV at all times.

Project Preparation

• Review system designs and Statements of Work (SOWs) for each upcoming project.
• Provide preliminary programming of system components, particularly Q-SYS and IP products.
• Configure rack enclosures, cable management, and housed equipment per system design at MediaNet AV's office.

Cable Management

• Follow the created cable schedule, or assist with building one: including cable paths, pulls, termination, and labeling.
• Read and execute detailed project schematics and cable schedules to document cable paths and connections accurately.

On-Site Installation

• Perform installation tasks as directed, including termination, configuration, and detailed technical work (task list varies per project).
• Provide hands‑on training and on‑site assistance to clients as needed.
• Ensure all job site tasks meet project specifications and the site is tidy and clean prior to completing close‑out documents.

Inventory Management

• Take inventory of van and Stow warehouse cable and supplies weekly.
• Allocate project inventory to vans and job sites on a daily/weekly basis.

Communication & Reliability

• Arrive at the office by 8:15 am for the daily kickoff meeting.
• Respond to customer phone calls same‑day when possible, and emails within 24 hours.
• Provide comprehensive system training to clients as needed.

Personal and Professional Growth

• Represent MediaNet AV well at all times.
• Set monthly and yearly personal development goals to continually improve technical and customer service skills.

Additional Responsibilities

• Perform other duties as assigned by the Project Manager.

Training Requirements

• Q-SYS Level 1: within first 6 months
• Dante Level 1 and 2: within 12 months of hire
• CTS: within 18 months of hire

Reporting Structure

Reports directly to the Project Manager, but may receive project leadership from the lead technician as appropriate.

Qualifications

• Strong technical skills with experience in AV installations, including Q-SYS systems and cable management.
• Effective communication skills for client training and technical support.
• Ability to work independently as well as part of a collaborative team.
• Detail-oriented and proactive in ensuring client satisfaction.

Benefits

• 401(k) plan with company match
• Cell phone allowance
• Health, vision, and dental insurance
• Paid time off and holidays

Job Type:Full-timePay:Depending on Experience