Experienced Auto Glass Technician

Safelite Fulfilment; Safford (AZ); On-site; USD 68,770,000 - 92,409,000; Full time

Benefits offered by this job

401(k) plan with company matching

Medical plans

Paid time off

Holidays & volunteer days

Tuition reimbursement

Paid training

Job summary

Safelite Fulfilment is hiring Auto Glass Technicians in the United States. The role focuses on repairing and replacing vehicle glass, recalibrating safety systems, and delivering outstanding customer service with advanced tooling.

Opportunities span Technician to Master Technician levels, with mentoring, leadership, and a clear career path. Competitive pay and benefits accompany hands-on training and growth.

Qualifications

• High School diploma or GED required
• 1+ years in vehicle glass installation/repair/recalibration or related automotive service
• Senior/Master level requires 3+ / 5+ years respectively with mentoring ability

Responsibilities

• Provide vehicle glass repair and replacement at Safelite Shop or Mobile Glass Shop
• Clean customer vehicles after every job
• Recalibrate automotive safety systems and perform diagnostics
• Operate Safelite tools and technologies (True Seal, Ezi-Wire, GTS)
• Safely operate company and customer vehicles
• Communicate with customers in person, text, and phone; promote products/services
• Senior/Master to mentor and support other technicians
• Perform other duties and comply with policies

Skills

Lifting up to 50 lbs

Stand for long periods

Hand and power tools

Vehicle operation

Customer service

Education

High School

High School Diploma

GED/Equivalent

Tools

True Seal®

Ezi-Wire™

Glass Table System (GTS)

Job description

Does this position interest you? You should apply – even if you don’t match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more. We'll help you build a fulfilling career and encourage you to have a life. Let us be the best place you'll ever work. Does this position interest you? You should apply – even if you don’t match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more. We'll help you build a fulfilling career and encourage you to have a life. Let us be the best place you'll ever work.

A Brief Overview

If you are an experienced Auto Glass Technician, you already know your skills are in demand. As the industry leader and part of Belron®, the world leader in vehicle glass repair, replacement, and recalibration, Safelite is investing in advanced technology, career growth, and technician development. Whether you currently work for a national competitor, regional glass provider, dealership, collision center, or independent shop, we would love to talk with you. Already working in Auto Glass? If you are successful where you are but open to career growth, advanced technology, leadership opportunities, or a different long-term career path, we welcome a conversation. You bring the skills—we'll match you to the right level and set you up to succeed. This position may be filled at the Technician, Senior Technician, or Master Technician level based on experience, qualifications, technical capabilities, and certifications. Senior and Master Technician positions may include coaching, mentoring, and technical leadership responsibilities.

What You'll Get

Technician: $24.00 - $26.50/hr

Senior Technician: $26.50 - $29.50/hr

Master Technician: $29.00- $32.25/hr

• A benefits package valued at more than $10k*. Includes 401(k) plan with company matching, medical plans, paid time off, holidays & volunteer days.
• Program to buy additional PTO or sell unused time up to 16 hours.
• Up to $5,250 annually in tuition reimbursement.
• Paid training and all the tools and resources you'll need to be successful.
• View all our health, wealth, and life offerings at www.safelitebenefits.com.
• Clear career pathway from Technician to Senior Technician to Master Technician, plus opportunities in mentorship, training, and leadership.

Actual compensation is determined based on experience, qualifications, certifications, geographic market, and internal equity.

What you will do

• Provide all vehicle glass repair and replacement services at a Safelite Shop or Mobile Glass Shop in the most efficient manner, focusing on safety, quality and exceptional customer service.
• Clean customer vehicles after every job.
• Recalibrating automotive safety systems, including trouble-shooting and completing diagnostic testing.
• Proficiently operate Safelite’s tools and technologies, including: True Seal®, Ezi-Wire™, Glass Table System (GTS), chemicals (as required bv the “Safelite Way of Fitting”, work order and customer administration systems, and Safelite's handheld Mobile Resource Management (MRM) technology.
• Safely operate company and customer vehicles throughout the workday.
• Communicate with all scheduled customers in-person, via text, and on the phone; present, promote and sell Safelite promotional items and services to customers.
• Senior and Master Technician levels will serve as a technical resource, support technician development, share best practices, and assist with coaching and mentoring activities.
• Performs other duties as assigned
• Complies with all policies and standards

Education Qualifications

• High School
• High School Diploma
• GED/Equivalent
• Preferred
• Preferred Experience Qualifications Technician: Typically 1+ years of vehicle glass installation, repair, replacement, recalibration, or closely related automotive service experience.
• Senior Technician: Typically 3+ years of vehicle glass experience with demonstrated technical proficiency, quality performance, and independent operation.
• Master Technician: Typically 5+ years of vehicle glass experience with advanced technical expertise and demonstrated mentoring, coaching, or training capability.

Skills and Abilities

• Ability to regularly lift and carry up to 35 pounds and occasionally lift and carry up to 50 pounds
• Ability to stand for extended periods, work in tight spaces, bend and twist body
• Ability to use a variety of hand tools and power tools safely and effectively
• Ability to operate a motor vehicle in accordance with all federal, state and local laws and agreement to be monitored via in-cab vehicle safety camera / video surveillance technology
• Maintains professionalism and passion for providing outstanding customer service and exceeding customer expectations
• Ability to safely work outside (in a wide variety of weather conditions and extreme temperatures) for extended periods
• Ability to work with chemicals (including but not limited to flammable chemicals), as applicable per the “Safelite Way of Fitting”
• Ability to work scheduled days, with flexibility on start and end times to accommodate customer’s needs
• Proficiency in using computerized diagnostic tools to complete recalibrations and trouble-shoot issues
• Problem-solving and ability to trouble-shoot issues, independently and collaboratively
• Ability to read, write and interpret the English language and technical directions
• Ability to communicate orally (via phone) and written (via computer or other electronic means)
• Ability to maintain a professional appearance, adhering to Company uniform and PPE policies
• Willingness and ability to maintain stable performance under professional or personal pressure and/or opposition (e.g., time pressure and productivity measures)

Preferred: Passion for craftsmanship and quality work Interest in emerging vehicle technology and ADAS systems Desire to continue growing within the trade Interest in mentoring others (Senior and Master levels)

This job description in no way states or implies that these are the only duties to be performed by an employee occupying this position. Employees may be required to perform other related duties as assigned to ensure workload coverage.

This job description does NOT constitute an employment agreement between the employer and employee and is subject to change by the employer as the organizational needs and requirements of the job change.

This position description is not all inclusive for every aspect of this role. Reasonable accommodations will be made for individuals covered by ADA, ADEA, FMLA and other laws and regulations in accordance with their requirements. Physical and mental demands are not, and should not be construed to be job qualification standards, but are illustrated to help the employer, employee and/or applicant identify tasks where reasonable accommodations may need to be made when an otherwise qualified person is unable to perform the job’s essential duties because of an ADA disability. Other qualifications may be required to ensure employment eligibility in accordance with local laws, regulations and with Safelite Group, Inc. policies and practices.

Safelite® was founded in Wichita, Kansas in 1947. A leading service organization, the Safelite family of brands delivers our People Powered, Customer Driven experience to more than 11 million customers annually. Safelite® AutoGlass, the nation’s largest provider of vehicle glass repair, replacement and recalibration services, operates more than 700 stores and 7,900 MobileGlassShops™ across all 50 U.S. states, while Safelite® Solutions provides property and casualty claims management services to more than 175 insurance and fleet clients. All of this is supported through our technology-forward supply chain and corporate services.

We’re People Powered: Our people come first. We care about your well-being and we’ll give you what you need to have a happy work/life. We’re good at what we do: we're proud of our 88% Net Promoter Score (NPS). We’re big: We’re owned by Belron®, the world’s largest vehicle glass company, spanning 40 countries across 6 continents. We’re trustworthy: We provide coverage to all U.S. drivers in all 50 states. We give back: Community service is important to us - we’ve even recycled 107K+ tons of glass to date. We're diverse: Safelite welcomes everyone. We value our diverse workforce and suppliers, and we’re proud to be an equal opportunity employer. We don’t discriminate on the basis of any characteristic protected by law, nor do we tolerate discrimination or harassment against our associates and clients.

Agencies

Safelite does not accept unsolicited resumes or outreach from third-party recruiters. Absent a signed MSA and approval and request from Talent Acquisition to submit resumes for a specific requisition, we will not approve payment to any third party.

Accessibility

Upon request and consistent with applicable laws, Safelite will provide reasonable accommodations to individuals who need assistance in the application/hiring process.

Privacy

To review and consider your application, Safelite collects personal information. To understand what is collected and why, carefully review the Applicant Privacy Notice presented during your online application and/or review our Applicant Privacy Policy and Terms of Use. Safelite privacy policies California Privacy Policy - Notice at Collection