Experienced Auto Glass Installation Technician

Safelite; Spokane Valley (WA); On-site; USD 34,784 - 46,149; Full time

Benefits offered by this job

Competitive weekly pay

401(k) match

Tuition reimbursement

Job summary

Safelite in Spokane Valley is seeking an Auto Glass Technician to provide glass repair and replacement services, offering a balanced work-life environment.

The role includes operating advanced tools and performing recalibrations. Candidates should have a valid driver’s license, and Safelite certification is required. The hourly pay ranges from $25.25 to $33.50.

You'll enjoy extensive benefits, including over $10,000 in packages, paid training, and tuition reimbursement.

Qualifications

• Must be 18 years of age or older.
• Ability to lift and carry 35-50 pounds.
• Ability to read and interpret technical directions.

Responsibilities

• Provide vehicle glass repair and replacement services.
• Recalibrate automotive safety systems.
• Safely operate company and customer vehicles.

Skills

Customer service

Manual dexterity

Problem-solving

Proficiency in English

Education

High School Diploma or GED/Equivalent (Preferred)

Valid state‑issued driver’s license

Safelite SafeTech™ certification

Tools

Diagnostic tools

Various hand and power tools

Job description

Does this position interest you? You should apply – even if you don’t match every single requirement! We're known as an auto glass company focusing on glass repairs, but we also offer a fulfilling career with a healthy work‑life balance.

Brief Overview

At the front line of the Safelite experience, the Auto Glass Technician is an entrepreneurial, hands‑on professional who uses Safelite training, industry‑leading tools and technology to complete repairs, replacements and recalibrations in the shop and on the go with Mobile Glass Shop offerings.

What You Will Do

• Provide all vehicle glass repair and replacement services at a Safelite Shop or Mobile Glass Shop efficiently, focusing on safety, quality and exceptional customer service; clean customer vehicles after each job.
• Recalibrate automotive safety systems, including troubleshooting and completing diagnostic testing.
• Operate Safelite’s tools and technologies, including True Seal®, Ezi‑Wire™, Glass Table System (GTS), chemicals as required by the “Safelite Way of Fitting”, work order and customer administration systems, and Safelite’s handheld Mobile Resource Management (MRM) technology.
• Safely operate company and customer vehicles throughout the workday.
• Communicate with all scheduled customers in‑person, via text and on the phone; present, promote and sell Safelite promotional items and services.
• Perform other duties as assigned.
• Comply with all policies and standards.

What You’ll Get

• Competitive weekly pay, ranging from $25.25 to $33.50 per hour.
• A benefits package valued at more than $10 k, including a 401(k) plan with company match, medical plans, paid time off, holidays and volunteer days.
• Program to buy additional PTO or sell unused time up to 16 hours.
• Up to $5 250 annually in tuition reimbursement.
• Paid training and all the tools and resources you’ll need to be successful.
• View all our health, wealth, and life offerings at safelitebenefits.com.

Education Qualifications

• High School Diploma or GED/Equivalent (Preferred).
• Valid state‑issued driver’s license; any additional licenses required by federal, state or local laws to operate a company vehicle (Required).
• Safelite SafeTech™ certification (Required).

Experience Qualifications

• Must be 18 years of age or older (Required).

Skills and Abilities

• Ability to regularly lift and carry up to 35 pounds and occasionally up to 50 pounds.
• Ability to stand for extended periods, work in tight spaces, bend and twist the body.
• Ability to use a variety of hand tools and power tools safely and effectively.
• Ability to operate a motor vehicle in compliance with all federal, state and local laws and to be monitored via in‑cab vehicle safety camera or video surveillance technology.
• Maintain professionalism and passion for providing outstanding customer service and exceeding expectations.
• Ability to safely work outside in a wide variety of weather conditions and extreme temperatures for extended periods.
• Ability to work with chemicals, including but not limited to flammable chemicals, as applicable per the “Safelite Way of Fitting.”
• Ability to work scheduled days with flexibility on start and end times to accommodate customer needs.
• Proficiency in using computerized diagnostic tools to complete recalibrations and troubleshoot issues.
• Problem‑solving ability to troubleshoot issues independently and collaboratively.
• Ability to read, write and interpret the English language and technical directions.
• Ability to communicate orally (via phone) and in writing (via computer or other electronic means).
• Ability to maintain a professional appearance, adhering to company uniform and PPE policies.
• Willingness and ability to maintain stable performance under professional or personal pressure and/or opposition, such as time pressure and productivity measures.

Additional Information

This position involves driving duties that will be monitored through the use of cameras, GPS, and other tracking technologies to ensure safety and compliance.

This job description in no way states or implies that these are the only duties to be performed by an employee occupying this position. Employees may be required to perform other related duties as assigned to ensure workload coverage. This job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as organizational needs change.

Reasonable accommodations will be made for individuals covered by ADA, ADEA, FMLA and other laws and regulations in accordance with their requirements. Physical and mental demands are not qualifications standards; they illustrate tasks that may need accommodation for otherwise qualified persons who cannot perform essential duties because of an ADA disability.

Other qualifications may be required to ensure employment eligibility in accordance with local laws, regulations and Safelite Group, Inc. policies and practices.

Diversity: Safelite welcomes everyone. We value our diverse workforce and suppliers, and we’re proud to be an equal opportunity employer. Learn more at Careers safelite.com/Careers.

Benefit amounts are estimates only. Actual values will depend on benefit elections during enrollment.