Experienced Auto Glass Installation Technician

Safelite Group; South Carolina; Presencial; USD 31.000 - 42.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

401(k) with company match

Medical plans

Paid time off

Holidays & volunteer days

Tuition reimbursement

Descripción de la vacante

Safelite Group is hiring for Technician, Senior Technician, or Master Technician roles across our Shop and Mobile Glass channels. You will perform glass repair and replacement with a strong emphasis on safety, quality, and customer service.

The position supports recalibration of safety systems and diagnostic work as needed. You'll work with Safelite tools like True Seal, Ezi-Wire, GTS, and MRM tech, and you can advance through a clear career path with coaching, training, and mentor

Formación

• High School Diploma or GED preferred; valid driver's license required.
• Proven experience as Auto Glass Technician (2+ years preferred).
• Applicants will be considered for Technician, Senior Technician, or Master Technician placement based on experience, capabilities, and certifications.

Responsabilidades

• Provide vehicle glass repair and replacement services at a Safelite Shop or Mobile Glass Shop with focus on safety and customer service.
• Recalibrate automotive safety systems, troubleshoot, and perform diagnostic testing where needed.
• Operate Safelite tools and technologies and handle customer communication; mentor where applicable.

Conocimientos

Customer service

Communication

Safety awareness

Educación

High school diploma or GED

Herramientas

True Seal

Ezi-Wire

Glass Table System

MRM technology

Descripción del empleo

Does this position interest you? We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more. We'll help you build a fulfilling career and encourage you to have a life. Let us be the best place you'll ever work.

A Brief Overview

You bring the skills-we'll match you to the right level and set you up to succeed. This position may be filled at the Technician, Senior Technician, or Master Technician level based on experience, qualifications, technical capabilities, and certifications.

What You Will Do

• Provide all vehicle glass repair and replacement services at a Safelite Shop or Mobile Glass Shop in the most efficient manner, focusing on safety, quality and exceptional customer service. Clean customer vehicles after every job.
• Recalibrating automotive safety systems, including trouble-shooting and completing diagnostic testing.
• Proficiently operate Safelite's tools and technologies, including: True Seal®, Ezi-Wire™, Glass Table System (GTS), chemicals (as required bv the "Safelite Way of Fitting", work order and customer administration systems, and Safelite's handheld Mobile Resource Management (MRM) technology.
• Safely operate company and customer vehicles throughout the workday.
• Communicate with all scheduled customers in-person, via text, and on the phone; present, promote and sell Safelite promotional items and services to customers.
• Senior and Master Technician levels will serve as a technical resource, support technician development, share best practices, and assist with coaching and mentoring activities.
• Performs other duties as assigned
• Complies with all policies and standards

What You'll Get

• Technician: $22.75 - $25.25/hr
• Senior Technician: $25.25 - $28.00/hr
• Master Technician: $27.50 - $30.50/hr
• A benefits package valued at more than $10k*. Includes 401(k) plan with company matching, medical plans, paid time off, holidays & volunteer days.
• Program to buy additional PTO or sell unused time up to 16 hours.
• Up to $5,250 annually in tuition reimbursement.
• Paid training and all the tools and resources you'll need to be successful.
• View all our health, wealth, and life offerings at www.safelitebenefits.com .
• Clear career pathway from Technician to Senior Technician to Master Technician, plus opportunities in mentorship, training, and leadership.
• Actual compensation is determined based on experience, qualifications, certifications, geographic market, and internal equity.

Education Qualifications

• High School Diploma GED/Equivalent Preferred
• Valid state-issued driver's license any other license(s) (as required by federal, state and local laws) to operate a company vehicle. Required
• Proven experience as an Auto Glass Technician (2+ years preferred)

Experience Qualifications

Applicants will be considered for Technician, Senior Technician, or Master Technician placement based on experience, technical capability, certifications, productivity, quality performance, leadership experience, and customer service excellence.

• Technician: Typically 1+ years of vehicle glass installation, repair, replacement, recalibration, or closely related automotive service experience.
• Senior Technician: Typically 3+ years of vehicle glass experience with demonstrated technical proficiency, quality performance, and independent operation.
• Master Technician: Typically 5+ years of vehicle glass experience with advanced technical expertise and demonstrated mentoring, coaching, or training capability.

Experience ranges are intended as guidelines and may vary based on qualifications and business needs.

Skills and Abilities

• Ability to regularly lift and carry up to 35 pounds and occasionally lift and carry up to 50 pounds
• Ability to stand for extended periods, work in tight spaces, bend and twist body
• Ability to use a variety of hand tools and power tools safely and effectively
• Ability to operate a motor vehicle in accordance with all federal, state and local laws and agreement to be monitored via in-cab vehicle safety camera / video surveillance technology
• Maintains professionalism and passion for providing outstanding customer