Experienced Auto Glass Installation Technician

Safelite; Owatonna (MN); On-site; USD 33,062 - 43,738; Full time

Benefits offered by this job

401(k) plan with company matching

Paid time off and holidays

Tuition reimbursement up to $5,250 annually

Job summary

Safelite is hiring an experienced Auto Glass Technician in Owatonna, Minnesota, to deliver exceptional vehicle glass repair and replacement services. The role emphasizes safety, quality, and outstanding customer service, along with the need for effective communication and problem-solving skills.

The ideal candidate will have a strong background in auto glass repair and the Safelite SafeTech certification, alongside a valid driver's license. This position offers competitive pay, a robust benefits package, and opportunities for professional growth.

Qualifications

• 2+ years of experience as an Auto Glass Technician preferred.
• Safelite SafeTech certification is required.
• Valid state-issued driver's license needed to operate a company vehicle.

Responsibilities

• Provide vehicle glass repair and replacement services efficiently.
• Recalibrate automotive safety systems and troubleshoot diagnostics.
• Communicate with customers and promote Safelite services.

Skills

Ability to lift and carry up to 35 pounds

Proficient use of hand and power tools

Customer service skills

Problem-solving skills

Ability to communicate effectively

Education

High School Diploma or GED/Equivalent

Valid state-issued driver's license

Safelite SafeTech certification

Job description

Overview

If you’re an experienced technician looking for your next opportunity, we encourage you to apply—even if you don’t meet every single requirement. We’re known as an auto glass company, with a focus on the glass industry and a commitment to helping you build a fulfilling career while maintaining work-life balance.

What You Will Do

• Provide all vehicle glass repair and replacement services at a Safelite Shop or Mobile Glass Shop in the most efficient manner, focusing on safety, quality and exceptional customer service. Clean customer vehicles after every job.
• Recalibrate automotive safety systems, including troubleshooting and completing diagnostic testing.
• Proficiently operate Safelite’s tools and technologies, including True Seal®, Ezi-Wire™, Glass Table System (GTS), chemicals as required by the Safelite Way of Fitting, work order and customer administration systems, and Safelite's handheld Mobile Resource Management (MRM) technology.
• Safely operate company and customer vehicles throughout the workday.
• Communicate with all scheduled customers in-person, via text, and on the phone; present, promote and sell Safelite promotional items and services to customers.
• Perform other duties as assigned and comply with all policies and standards.

What You’ll Get

• Competitive weekly pay, ranging from $24.00 - $31.75/hr.
• A benefits package valued at more than $10k. Includes 401(k) plan with company matching, medical plans, paid time off, holidays & volunteer days.
• Program to buy additional PTO or sell unused time up to 16 hours.
• Up to $5,250 annually in tuition reimbursement.
• Paid training and all the tools and resources you’ll need to be successful.
• View all health, wealth, and life offerings at www.safelitebenefits.com.

Education Qualifications

• High School Diploma GED/Equivalent Preferred
• Valid state-issued driver’s license to operate a company vehicle. Required
• Safelite SafeTech™ certification Required
• Proven experience as an Auto Glass Technician (2+ years preferred)

Skills And Abilities

• Ability to regularly lift and carry up to 35 pounds and occasionally up to 50 pounds
• Ability to stand for extended periods, work in tight spaces, bend and twist
• Ability to use a variety of hand tools and power tools safely and effectively
• Ability to operate a motor vehicle in accordance with laws and be monitored via in-cab safety camera
• Maintains professionalism and passion for providing outstanding customer service
• Ability to work outside in various weather conditions and extreme temperatures
• Ability to work with chemicals as applicable per the Safelite Way of Fitting
• Ability to work scheduled days with flexibility on start and end times
• Proficiency in using computerized diagnostic tools to complete recalibrations and troubleshoot issues
• Problem-solving skills and ability to troubleshoot independently and collaboratively
• Ability to read, write, and interpret English and technical directions
• Ability to communicate orally and in writing
• Ability to maintain a professional appearance and adhere to company uniform and PPE policies
• Willingness to maintain stable performance under pressure

This position involves driving duties that will be monitored through the use of cameras, GPS, and other tracking technologies to ensure safety and compliance.

This job description is not all-inclusive for every aspect of this role. Reasonable accommodations will be made for individuals covered by ADA, ADEA, FMLA and other laws and regulations in accordance with their requirements. The information in this description is subject to change by the employer as organizational needs evolve.

Internal Associates: Apply through your Workday account by searching for open jobs. Diversity: Safelite is an equal opportunity employer. Learn more at Careers: http://safelite.com/Careers