Experienced Auto Glass Installation Technician

Safelite; Colonial Hills (SC); On-site; USD 42,000 - 55,000; Full time

Benefits offered by this job

401(k) with company matching

Medical plans

Paid time off

Holidays & volunteer days

Tuition reimbursement

Paid training

Job summary

Safelite is seeking an Experienced Auto Glass Technician to deliver high-quality workmanship in shop or Mobile Glass Shop settings. You will leverage advanced tools and technology to perform repairs, replacements, and recalibrations while ensuring safety and exceptional service.

You’ll work on the front line of the customer experience, with opportunities for tuition reimbursement, comprehensive benefits, and ongoing training. A valid driver’s license and SafeTech certification are required.

Qualifications

• High school diploma or GED preferred.
• Safelite SafeTech certification required.
• 2+ years of auto glass technician experience preferred.
• Valid state driver’s license to operate company vehicle.

Responsibilities

• Perform auto glass repair and replacement at shop or mobile shop.
• Recalibrate automotive safety systems and diagnose issues.
• Operate Safelite tools and technologies and manage orders.
• Drive company and customer vehicles as needed.
• Communicate with customers and promote services.
• Adhere to all policies and perform other duties as assigned.

Skills

Customer service

Diagnostic testing

Problem solving

Communication

Safety conscious

Physical stamina

Teamwork

Attention to detail

Education

High school diploma or GED

Safelite SafeTech certification

Tools

True Seal

Ezi-Wire

Glass Table System (GTS)

MRM technology

handheld diagnostic tools

Job description

If you’re an experienced technician looking for your next opportunity, we encourage you to apply—even if you don’t meet every single requirement.

We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more. We'll help you build a fulfilling career and encourage you to have a life. Let us be the best place you'll ever work.

A Brief Overview

As an Experienced Auto Glass Technician, you’ll serve on the front line of the Safelite customer experience, bringing advanced technical expertise and a strong sense of ownership to every job. This role is ideal for a highly skilled technician who thrives in a fast‑paced, hands‑on environment and takes pride in delivering high‑quality workmanship and exceptional service.

You will leverage your deep industry knowledge, along with Safelite’s cutting‑edge tools, training, and technology, to perform complex repairs, replacements, and recalibrations—both in‑shop and through our Mobile Glass Shop services.

What You Will Do

• Provide all vehicle glass repair and replacement services at a Safelite Shop or Mobile Glass Shop in the most efficient manner, focusing on safety, quality and exceptional customer service. Clean customer vehicles after every job.
• Recalibrating automotive safety systems, including trouble‑shooting and completing diagnostic testing.
• Proficiently operate Safelite’s tools and technologies, including: True Seal®, Ezi‑Wire™, Glass Table System (GTS), chemicals (as required by the "Safelite Way of Fitting"), work order and customer administration systems, and Safelite's handheld Mobile Resource Management (MRM) technology.
• Safely operate company and customer vehicles throughout the workday.
• Communicate with all scheduled customers in‑person, via text, and on the phone; present, promote and sell Safelite promotional items and services to customers.
• Performs other duties as assigned.
• Complies with all policies and standards.

What You’ll Get

• Competitive weekly pay.
• Earn additional income when customers choose value added products and services.
• A benefits package valued at more than $10k*. Includes 401(k) plan with company matching, medical plans, paid time off, holidays & volunteer days.
• Program to buy additional PTO or sell unused time up to 16 hours.
• Up to $5,250 annually in tuition reimbursement.
• Paid training and all the tools and resources you'll need to be successful.
• View all our health, wealth, and life offerings at www.safelitebenefits.com.

Education / Qualifications

• High School Diploma GED/Equivalent Preferred.
• Proven experience as an Auto Glass Technician (2+ years preferred).
• Valid state‑issued driver’s license any other license(s) (as required by federal, state and local laws) to operate a company vehicle. Required.
• Safelite SafeTech™ certification Required.

Skills And Abilities

• High School Diploma GED/Equivalent Preferred.
• Ability to regularly lift and carry up to 35 pounds and occasionally lift and carry up to 50 pounds.
• Ability to stand for extended periods, work in tight spaces, bend and twist body.
• Ability to use a variety of hand tools and power tools safely and effectively.
• Ability to operate a motor vehicle in accordance with all federal, state and local laws and agreement to be monitored via in‑cab vehicle safety camera / video surveillance technology.
• Maintains professionalism and passion for providing outstanding customer service and exceeding customer expectations.
• Ability to safely work outside (in a wide variety of weather conditions and extreme temperatures) for extended periods.
• Ability to work with chemicals (including but not limited to flammable chemicals), as applicable per the "Safelite Way of Fitting".
• Ability to work scheduled days, with flexibility on start and end times to accommodate customer's needs.
• Proficiency in using computerized diagnostic tools to complete recalibrations and trouble‑shoot issues.
• Problem‑solving and ability to trouble‑shoot issues, independently and collaboratively.
• Ability to read, write and interpret the English language and technical directions.
• Ability to communicate orally (via phone) and written (via computer or other electronic means).
• Ability to maintain a professional appearance, adhering to Company uniform and PPE policies.
• Willingness and ability to maintain stable performance under professional or personal pressure and/or opposition (e.g., time pressure and productivity measures).

This position involves driving duties that will be monitored through the use of cameras, GPS, and other tracking technologies to ensure safety and compliance.

This job description in no way states or implies that these are the only duties to be performed by an employee occupying this position. Employees may be required to perform other related duties as assigned to ensure workload coverage. This job description does NOT constitute an employment agreement between the employer and employee and is subject to change by the employer as the organizational needs and requirements of the job change.

This position description is not all inclusive for every aspect of this role. Reasonable accommodations will be made for individuals covered by ADA, ADEA, FMLA and other laws and regulations in accordance with their requirements. Physical and mental demands are not, and should not be construed to be job qualification standards, but are illustrated to help the employer, employee and/or applicant identify tasks where reasonable accommodations may need to be made when an otherwise qualified person is unable to perform the job’s essential duties because of an ADA disability.

Diversity: Safelite welcomes everyone. We value our diverse workforce and suppliers, and we’re proud to be an equal opportunity employer. Learn more at Careers http://safelite.com/Careers

Benefit amounts are estimates only. Actual values will depend on benefit elections during enrollment.