Experienced Auto Glass Installation Technician

Safelite; Gainesville (FL); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

401(k) plan with company matching

Medical plans

Paid time off and holidays

Tuition reimbursement

Paid training

Job summary

Safelite is seeking an Experienced Auto Glass Technician in Gainesville, Florida. This role involves providing glass repair and replacement services while ensuring exceptional customer experiences. Candidates should have a valid driver's license and ideally 2+ years of relevant experience. A range of competitive benefits and opportunities for career development are also available.

Join us and be part of a company that values your skills and promotes a fulfilling career in a supportive environment.

Qualifications

• 2+ years of experience as an Auto Glass Technician preferred.
• Valid state-issued driver's license required.
• Safelite SafeTech™ certification is required.

Responsibilities

• Provide vehicle glass repair and replacement services.
• Recalibrate automotive safety systems and troubleshoot issues.
• Communicate effectively with customers regarding services.

Skills

Customer service skills

Experience with hand tools

Ability to lift heavy weights

Problem-solving skills

Education

High School Diploma or GED

Tools

Computerized diagnostic tools

Power tools

Job description

If you’re an experienced technician looking for your next opportunity, we encourage you to apply—even if you don’t meet every single requirement. We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more. We'll help you build a fulfilling career and encourage you to have a life. Let us be the best place you'll ever work.

Overview

As an Experienced Auto Glass Technician, you’ll serve on the front line of the Safelite customer experience, bringing advanced technical expertise and a strong sense of ownership to every job.

Responsibilities

• Provide all vehicle glass repair and replacement services at a Safelite Shop or Mobile Glass Shop in the most efficient manner, focusing on safety, quality and exceptional customer service. Clean customer vehicles after every job.
• Recalibrate automotive safety systems, including trouble‑shooting and completing diagnostic testing.
• Operate Safelite’s tools and technologies, including True Seal®, Ezi‑Wire™, Glass Table System (GTS), chemicals (as required by the “Safelite Way of Fitting”), work order and customer administration systems, and Safelite's handheld Mobile Resource Management (MRM) technology.
• Safely operate company and customer vehicles throughout the workday.
• Communicate with all scheduled customers in‑person, via text, and on the phone; present, promote and sell Safelite promotional items and services to customers.
• Perform other duties as assigned.
• Comply with all policies and standards.

What You’ll Get

• Competitive weekly pay.
• Earn $5/set of wiper blades when added for customer safety.
• A benefits package valued at more than $10k. Includes 401(k) plan with company matching, medical plans, paid time off, holidays, and volunteer days.
• Program to buy additional PTO or sell unused time up to 16 hours.
• Up to $5,250 annually in tuition reimbursement.
• Paid training and all the tools and resources you’ll need to be successful.
• View all our health, wealth, and life offerings at www.safelitebenefits.com.

Education and Qualifications

• High School Diploma, GED, or equivalent preferred.
• Proven experience as an Auto Glass Technician (2+ years preferred).
• Valid state‑issued driver’s license; any other license(s) required by federal, state and local laws to operate a company vehicle – required.
• Safelite SafeTech™ certification – required.

Skills and Abilities

• Ability to regularly lift and carry up to 35 pounds and occasionally up to 50 pounds.
• Ability to stand for extended periods, work in tight spaces, bend and twist body.
• Ability to use a variety of hand tools and power tools safely and effectively.
• Ability to operate a motor vehicle in accordance with all federal, state and local laws and agreement to be monitored via in‑cab vehicle safety camera and video surveillance technology.
• Maintains professionalism and passion for providing outstanding customer service and exceeding customer expectations.
• Ability to safely work outside in a wide variety of weather conditions and extreme temperatures for extended periods.
• Ability to work with chemicals (including but not limited to flammable chemicals) as applicable per the “Safelite Way of Fitting.”
• Ability to work scheduled days, with flexibility on start and end times to accommodate customers’ needs.
• Proficiency in using computerized diagnostic tools to complete recalibrations and trouble‑shoot issues.
• Problem‑solving and ability to trouble‑shoot issues independently and collaboratively.
• Ability to read, write and interpret the English language and technical directions.
• Ability to communicate orally (via phone) and written (via computer or other electronic means).
• Ability to maintain a professional appearance, adhering to company uniform and PPE policies.
• Willingness and ability to maintain stable performance under professional or personal pressure and/or opposition (e.g., time pressure and productivity measures).

Additional Information

This position involves driving duties that will be monitored through the use of cameras, GPS, and other tracking technologies to ensure safety and compliance.

This job description in no way states or implies that these are the only duties to be performed by an employee occupying this position. Employees may be required to perform other related duties as assigned to ensure workload coverage. This job description does NOT constitute an employment agreement between the employer and employee and is subject to change by the employer as the organizational needs and requirements of the job change.

EEO Statement

Safelite welcomes everyone. We value our diverse workforce and suppliers, and we’re proud to be an equal opportunity employer. Learn more at Careers http://safelite.com/Careers

Benefit amounts are estimates only. Actual values will depend on benefit elections during enrollment.